Hotel - ibis Aachen Marschiertor (Aix la Chapelle)
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Ibis Hotel Hotel

ibis Aachen Marschiertor (Aix la Chapelle) Hotel

Friedland Strasse 6-8 
52064  AACHEN
GERMANY

587 reviews
TripAdvisor Rating Based on 587 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Languages spoken at the hotel
    • German
    • French
    • Dutch

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Other sports activities (Nearby)
    • Badminton (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

The 104 attractively furnished rooms will ensure that you feel at home. All rooms feature Sweet Bed by ibis beds for a pleasant and peaceful night's sleep. The rooms also feature soundproofing, flat-screen TV and a desk.

  • 104 rooms
  • 58 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 2 family rooms
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Aachen Marschiertor (Aix la Chapelle)

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 587 reviews

O9402QKlouiseh 2017/03/30
« Ibis Marschiertor »

We have stayed at this hotel several times. The rooms have always been clean and tidy and they have excellent secure parking. However this time our stay was marred by the surly and unfriendly attitude of the reception staff. Ibis, you can do better than this!

ibis_Ac_Marschiertor, The staff at Ibis Aachen Marschiertor, responded to this review

Dear O9402QKlouiseh, thank you for taking the time to tell us about your experience at the ibis Aachen Marschiertor. I am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Your staff ibis Aachen Marschiertor

Richard S 2016/12/15
« Great stopover on way to Frankfurt »

Whilst not essential, as the drive from Calais to the Frankfurt area is more than easily accomplished in well less than a day's driving, we decided to stopover in Aachen and take the opportunity to visit their Christmas market and also to visit some of their shops that bake and sell the local speciality "printen" biscuits, especially appropriate at Christmas time. The hotel is typical of an Ibis / Accor hotel, very clean, functional with a very comfortable bed and efficient shower in the en-suite. Staff are very helpful and friendly. All in all a very pleasant stay and great value for money. Not our first visit to this hotel and probably not our last.

ibis_Ac_Marschiertor, The staff at Ibis Aachen Marschiertor, responded to this review

Dear Richard S, We very much appreciate your comments regarding your stay at the ibis Aachen Marschiertor. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your staff ibis Aachen Marschiertor

Tofuw 2016/06/22
« Really good and comfortable place »

I'm really happy of my night here. The room, the bed, the bathroom were really clean. I slept well in a big bed. The reception was very courteous and helpfull. If I had to stay in Aachen for one night again, I'll surely go to this hotel again.

ibis_Ac_Marschiertor, The staff at Ibis Aachen Marschiertor, responded to this review

Dear Tofuw, many thanks for the positive feedback. It is great to hear that you enjoyed your stay in Aachen. We are looking forward to welcome you again. Best regards, Your staff ibis Aachen Marschiertor

dshacham27 2016/03/11
« Good hotel for those who don't want to spend much »

Very cozy room, big enough for a comfortable stay. We asked to be placed close to the elevator and got the room right across from it. Good service, very nice. They made a mistake and wanted to charge us for breakfasts we didn't have, but they didn't argue when we told them it was wrong. We will definitely stay there again when we visit Aachen.

ibis_Ac_Marschiertor, The staff at Ibis Aachen Marschiertor, responded to this review

Dear dshacham27, thank you very much for your great feedback. We look forward to welcome you again upon your next stay in Aachen. Best regards, Your staff ibis Aachen Marschiertor

D S 2016/01/21
« Like discount airlines, you know what you are getting... »

...at least you should. Rooms were what we expected...checking in was miserably slow (checking out was very good). Room was clean, etc. But, never in a million years will I pay 11€ per person per day for their breakfast.

ibis_Ac_Marschiertor, The staff at Ibis Aachen Marschiertor, responded to this review

Dear D S, thank you very much for your feedback. We are sorry that the time for check in and our breakfast rate did not fulfill your expectations. We hope that we could better serve you upon a next stay. With best regards, Your staff ibis Aachen Marschiertor

Ahmed_mmk 2015/08/02
« value services with good price »

the location is very good with respect to city centre and Aachen university it is in quite position with green areas in front of most of rooms. I like it very much. also it has good price comparing with other hotels.

ibis_Ac_Marschiertor, The staff at Ibis Aachen Marschiertor, responded to this review

Dear Ahmed_mmk, great to hear that you enjoyed Aachen and our hotel. Thank you for your great feedback! We are looking forward to welcome you again. Best regards, Your staff ibis Aachen Marschiertor

fredericm940 2015/07/16
« Aachen July 2015 »

A clean and comfortable room, friendly and helpful staff and good value. The Hotel is well located and within a short walking distance to the City Centre and shops. The Hotel was easy to find and car parking is available adjacent to the Hotel. Aachen is close to the borders with Belgium and Holland where the Cities of Hasselt and Maastricht are just a 30 minute drive

ibis_Ac_Marschiertor, The staff at Ibis Aachen Marschiertor, responded to this review

Dear fredericm940, thank you very much for your positive feedback - we really appreciate it! We are happy to hear that you feel comfortable at our hotel and hopefully we may welcome you again soon! Thanks & best regards Your staff ibis Aachen Marschiertor

joez75 2015/07/15
« Walking distance to the Centre »

Excellent Hotel with parking facilities. Just a 10 minute walk away from the centre. Easy accessible. Good for both business and leisure. A Hotel hub for nearby places such as Maastricht / Bruges/ Gent.

ibis_Ac_Marschiertor, The staff at Ibis Aachen Marschiertor, responded to this review

Dear joez75, great to hear that you enjoyed Aachen and our hotel. Thank you for your great feedback! Looking forward to welcome you again. Best regards, Your staff ibis Aachen Marschiertor

Jim M 2015/04/23
« Comfortable and convenient »

Good standard of facilities and a comfortable time spent at the hotel. Good location within walking distance of the centre. Plenty of choices for food and drink. Can recommend this hotel if you need to visit Aachen.

ibis_Ac_Marschiertor, The staff at Ibis Aachen Marschiertor, responded to this review

Dear Jim M, great to hear that you enjoyed Aachen and the hotel. Thank you for your feedback. See you next time! Your staff ibis Aachen Marschiertor

Richard S 2015/02/05
« Good place to break journey... »

Comfortable and clean, friendly staff, good value for money. Need Satnav to find but location very convenient to city centre. Only downside was chef sick so there were only snacks available in bar, no restaurant meal possible the night we stayed.

ibis_Ac_Marschiertor, The staff at Ibis Aachen Marschiertor, responded to this review

Dear RichardS, many thanks for your feedback. Due to a water damage, our kitchen/restaurant is temporarily closed. We hope that we could offer again our usual service from march. We are looking forward to welcome you again. Best regards, Your staff ibis Aachen Marschiertor

cph2205 2014/12/30
« Friendly and convenient »

What do you want more - low price, good rooms, very friendly and helpful reception and great location if you want to visit Aachen! Lots of space for an excellent breakfast and in the evening a good beer!

ibis_Ac_Marschiertor, The staff at Ibis Aachen Marschiertor, responded to this review

Dear Cph2205, thank you for your fantastic comment. We are happy to hear that you feel comfortable at our hotel and hopefully we may welcome you again soon. Best regards, Your staff ibis Aachen Marschiertor

Iomramh 2014/09/18
« Comfortable, convenient to historic centre and reasonably priced »

Friendly efficient staff Comfortable clean rooms Close to historic centre (10 minutes walk) In a pleasant area near to station. (The street across the green space in front of the hotel can be a bit noisy with traffic at night but to avoid that all you need to do is book a room to the rear of the hotel) Vlery very very slow wifi.

ibis_Ac_Marschiertor, Your Staff at Ibis Aachen Marschiertor, responded to this review

Dear Lomramh, thank you for you positive comment. We are looking forward to your next stay. Best regards, Your staff ibis Aachen Marschiertor

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