Hotel - Novotel York Centre
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Novotel Hotel

Novotel York Centre Hotel

Fishergate 
YO10 4FD  YORK
UNITED KINGDOM

2,271 reviews
TripAdvisor Rating Based on 2,271 reviews
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Select your dates 75.00 GBP
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Boat excursions  (Nearby)
  • Bike rack facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00 - 12:00
    • Opening hours : Week-end 12:00 - 12:00

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 32'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 2 children.Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 32'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 1 child.

  • 124 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 124 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • Crib on request
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • Manual temperature control
    • Web TV
    • TV room service ordering
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel York Centre

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,271 reviews

DVD1302 2017/01/05
« Another great new year stay........... »

Another great stay at this hotel. A special mention for the manageress who was extremely helpful and friendly. The rooms are great and well kept, and the breakfast excellent. We are planning a visit at Easter and can't wait. Would recommend this hotel for York sightseeing as the location is great.

MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning, Thank you so much for your great review about our hotel. I'm glad you found the hotel ideal for York by being only a 10 minutes walk along the river to the city centre and all its attractions. It is also great to read that you found the hotel clean and well look after by our great team. I hope we can welcome you again for your next visit in York. Kind regards Maxime Dupont

howemrpeterh 2016/11/20
« York trip »

Hotel was very friendly well situated with bus stop close by for city centre minster and railway station, Also walking distance from city centre ,there was car parking at the hotel this was a little expensive at £11 per day

MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning Peter, Thank you so much for your comments regarding your stay with us at Novotel York centre. It is great to read that you found our team very friendly and the hotel ideal to explore our city. Please come to visit us again soon. Kind regards Maxime Dupont

John10684 2016/11/08
« Good hotel, great location, but a few issues »

The hotel is in an excellent location, has good facilities and excellent staff who were very polite, attentive and helpful. The swimming pool is nice and the area surrounding it is very comfortable, though there is no toilet access within the swimming area. The room is comfortable with plenty of space and an excellent bed and the hotel is kept clean throughout, though I have only given 4 stars for that, the reason of which is apparent below. I also gave value 4 stars, the room was priced well, however, as with most hotels the price of food and drink is inflated, furthermore, the food is not restaurant quality, no better than a café or food you buy from the supermarket (I tried the pizza, omelette and chicken and mushroom pie), in fact, the omelette in Morrison's café is far superior and less than half the price. Though, the price will not be a shock to anyone who has stayed in hotels, I wouldn't begrudge the price is the food was excellent, hence the 4 stars for value overall. In regard to cleanliness (4 stars) and the room (3 stars), occasionally, whilst in the room a foul smell would originate randomly and linger for 10-15 minutes. It seemed to come from the bathroom, which is separate from the toilet, and I'd guess it was when stagnant water had been disturbed, maybe there was a blockage somewhere in the system. I guess this as the smell became apparent when I heard water run in the room next door and also on one occasion when I ran the tap. We were ony there for two nights and spent most of out time outside, so we noticed the smell firstly, late on the day of our arrival, and didn't complain as it went away after 10-15 minutes, but it came back a couple of times the following day, but we were due to check out. It was not an isolated incident though, as, whilst I was in the lobby area reading I heard a couple who had just checked-in complain about a foul smell in their room.

MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning John, Thank you very much for your great review. I'm you found our team excellent and our public areas comfortable. I have taken notes of all your points raised and will shared them to the respective team so they can be aware of it and see if in some way they can improve it. I hope we can still welcome you again in your next stay in York. Kind regards Maxime Dupont

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