Hotel - Novotel York Centre
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Novotel Hotel

Novotel York Centre hotel

Fishergate 
YO10 4FD YORK
UNITED KINGDOM

2,213 reviews
TripAdvisor Rating Based on 2,213 reviews
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Hotel Novotel York Centre

Mid-scale hotel for business or family trips

Enjoy 4-star family-friendly comfort at Novotel York Centre hotel, by the historic city walls and a short riverside stroll from the centre. Relax in your spacious room while the kids have fun at the outdoor or indoor playgrounds. Drinks in the stylish bar or on the terrace overlooking the river Foss are a great way to unwind at Novotel. Car parking is available at the hotel and is £11 per night.

Hotel extras
  • Lavish hot breakfast buffet
  • Indoor heated pool with natural light
  • Elegant, modern restaurant, relaxed dining
  • Lobby video games for kids big and small
  • Choice of flexible rooms for events that work
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Boat excursions  (Nearby)
  • Bike rack facilities

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00 - 12:00
    • Opening hours : Week-end 12:00 - 12:00

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel York Centre

Fishergate
YO10 4FD
YORK
UNITED KINGDOM

Tel: (+44)1133/969004
Fax: (+44)1904/610925

Check-in from 14h00
Check out up to 12h00
Access and transport
  • LEEDS BRADFORD At 50km / 31.25 miles
  • MANCHESTER At 136km / 85 miles
  • SHEFFIELD AIROPRT At 93.33km / 58 miles
  • HULL At 60km / 37.5 miles
  • NEWCASTLE At 140.81km / 87.5 miles
  • YORK RACE COURSE HELIPAD At 1.61km / 1 miles
  • YORK RACECOURSE At 1.61km / 1 miles
  • A19 At 0.1km / 0.06 miles
  • A64 At 3.22km / 2 miles
  • AIM/A19 At 20km / 12.5 miles
  • LEEDS At 32.18km / 20 miles
  • YORK STATION At 1.61km / 1 miles

GPS : 53.952728, -1.077586

Our rooms

Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 32'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 2 children.Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 32'' LCD TV, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 1 child.

  • Executive Room
    Executive Room

    Our executive rooms offers everything in a superior room plus the premium wi-fi connection, mineral water, bathrobes, slippers, Nespresso machine, Bose Ipod station, extra bathroom amenities and free local calls. Up to 2 adults/2 children.

  • Superior Room
    Superior Room

    Enjoy modern decor and ergonomic comfort. Queen bed, en-suite bath or shower, sofa bed, large flexible work area, complimentary WIFI access, 32'' LCD TV, pay movies, hairdryer, iron, laptop safe, fridge, tea/coffee, Up to 2 adults and 2 children.

  • 124 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 124 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • Crib on request
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • Manual temperature control
    • Web TV
    • TV room service ordering
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

RESTAURANT Restaurant
Lunch 06:00 - 10:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 20:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

RESTAURANT Type of cuisine: International


Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Find out more and book
BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR


Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

See all our restaurants and bars

Your meetings and events

Novotel York Centre Meeting Room

Our meeting rooms


  • Number of meeting rooms: 7
  • Maximum size: 200 m2
  • Maximum capacity: 210
  • Maximum banquet capacity: 140

Our customer reviews for Novotel York Centre

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 2,213 reviews

howemrpeterh 2016/11/20
« York trip »

Hotel was very friendly well situated with bus stop close by for city centre minster and railway station, Also walking distance from city centre ,there was car parking at the hotel this was a little expensive at £11 per day

MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning Peter, Thank you so much for your comments regarding your stay with us at Novotel York centre. It is great to read that you found our team very friendly and the hotel ideal to explore our city. Please come to visit us again soon. Kind regards Maxime Dupont

John10684 2016/11/08
« Good hotel, great location, but a few issues »

The hotel is in an excellent location, has good facilities and excellent staff who were very polite, attentive and helpful. The swimming pool is nice and the area surrounding it is very comfortable, though there is no toilet access within the swimming area. The room is comfortable with plenty of space and an excellent bed and the hotel is kept clean throughout, though I have only given 4 stars for that, the reason of which is apparent below. I also gave value 4 stars, the room was priced well, however, as with most hotels the price of food and drink is inflated, furthermore, the food is not restaurant quality, no better than a café or food you buy from the supermarket (I tried the pizza, omelette and chicken and mushroom pie), in fact, the omelette in Morrison's café is far superior and less than half the price. Though, the price will not be a shock to anyone who has stayed in hotels, I wouldn't begrudge the price is the food was excellent, hence the 4 stars for value overall. In regard to cleanliness (4 stars) and the room (3 stars), occasionally, whilst in the room a foul smell would originate randomly and linger for 10-15 minutes. It seemed to come from the bathroom, which is separate from the toilet, and I'd guess it was when stagnant water had been disturbed, maybe there was a blockage somewhere in the system. I guess this as the smell became apparent when I heard water run in the room next door and also on one occasion when I ran the tap. We were ony there for two nights and spent most of out time outside, so we noticed the smell firstly, late on the day of our arrival, and didn't complain as it went away after 10-15 minutes, but it came back a couple of times the following day, but we were due to check out. It was not an isolated incident though, as, whilst I was in the lobby area reading I heard a couple who had just checked-in complain about a foul smell in their room.

MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning John, Thank you very much for your great review. I'm you found our team excellent and our public areas comfortable. I have taken notes of all your points raised and will shared them to the respective team so they can be aware of it and see if in some way they can improve it. I hope we can still welcome you again in your next stay in York. Kind regards Maxime Dupont

canningp 2016/10/29
« Good location and great staff »

Stayed as a family and whilst our room felt a little 'tired', we felt the staff made this hotel. Room felt dated - artexed walls and separate toilet and not much space with our double bed and then 2 singles for the boys. None of the usual things we would expect from a 4 star hotel - toiletries consisted of shampoo, shower gel and soap - I expected shower cap and body lotion but may have too high expectations! Staff at reception were exceptionally helpful - had a problem with our safe twice, which was sorted right away. Staff at breakfast were also really helpful. Pool was handy although very small changing area and not many lockers - all communal. It was monitored though and when a family allowed their 3 children to practise jumping in and taking up half the pool in doing so, they were politely reminded this was not allowed. Location was ideal for walking into town - 5 - 10 minute walk along the river and we were right in the centre. Would recommend for families but not convinced it merits its 4 star rating for the hotel - certainly for th staff.

MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning, Thank you very much for your reviews. I'm glad you found our team helpful and very approachable and will certainly share your comments with them so they can appreciate that their customer service is again recognized. We are looking forward to Welcome you again soon on your next visit in York. Warm regards Maxime Dupont

ge0rge1016 2016/10/12
« York Autumn Holiday »

Staff at reception on arrival were very helpful and attentive, as were the others at meals and at other times throughout our stay. Everything about the hotel was good including the fabric and upkeep of the interior. We will be back.

MaximeDupont, Guest Relations Manager at Novotel York Centre, responded to this review

Good morning, Thank you very much for your feedback on your recent stay at the hotel. I'm glad that you fully enjoy your holiday and will certainly pass your great comment to our team. I hope we can Welcome you again soon. Warm regards Maxime Dupont

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