Hotel - Novotel Toronto North York
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Novotel Hotel

Novotel Toronto North York Hotel

3 Park Home Avenue  North York 
M2N 6L3  Toronto
CANADA

827 reviews
TripAdvisor Rating Based on 827 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 0  CAD
  • Swimming pool
    • Pool
    • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 0  CAD
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Tanning salon  (Nearby)
  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Jogging track  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 17:00-22:00
    • Opening hours : Week-end 17:00-22:00

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 260 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 12 connecting rooms
    • Ice machine
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Video games on TV in room
    • Manual temperature control
    • WIFI in your room
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Toronto North York

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 827 reviews

TazmanianTeam 2017/05/03
« Worth the Drive from Downtown Toronto »

It is a little drive to get to this hotel, but before we knew it we were there. Greeted by a very nice gentleman at the desk, and in short order, we had the car parked and were promptly lazing in our room. The room was very clean, comfortable beds, choice of soft or firm pillows, the bathroom was lovely with an assortment of toiletries. We would definitely stay here again, the price was at least $100 to $200 cheaper than downtown, well worth the drive or subway trip, right on the Young St subway line.

Michael S, General Manager at Novotel Toronto North York, responded to this review

Great, glad you enjoyed your stay and the team looked after you, always nice to hear. And I can assure you the team love to receive recognition thru Tripadvisor, they usually tell me about reviews before I have seen them. And they also look at them constructively and are regularly looking for ways to improve. Thank you, Michael.

jps437 2017/03/31
« Stay at Novotel Toronto North York »

Overall- a pleasant stay. Room was clean and tidy. The hotel lacks amenities although they are close by. Need a commercial coffee shop inside the hotel. Otherwise good. Will stay at this location again.

Michael S, General Manager at Novotel Toronto North York, responded to this review

Thank you, very pleased to note you will stay with us again. We have so many regulars, we must be doing something right.... I think it is the team members, caring, passionate and professional (i am slightly biased) along with our great location. Regards, Michael.

Trish53 2017/01/27
« Excellent Hotel »

This was our second stay here as it is conveniently located near to family. It is in a nice, quiet neighbourhood and has easy, indoor access to the subway and shops. Reception staff are very welcoming and helpful. The rooms were being decorated during our stay. Our room was a twin double with a very nice new looking bathroom (with soft towels!). There are coffee making facilities, hairdryer, a fridge and safe. The restaurant is very good. Great choice at breakfast and attentive service. We also had a lunch and a dinner here and were always well looked after. Free Wi-Fi was good to have plus a computer in the lobby was free to use and print airline tickets, nice touch! It is way north of the city centre but the subway is simple to use and the journey to downtown is not onerous, (tip, the TFC does tickets for seniors and it's $2 a trip to anywhere), and being further out I believe the hotel offers good value compared to some very pricey ones in the city centre. Everything about this hotel is perfect for us and we will be frequent users as it ticks all our boxes. The staff are lovely - front desk, restaurant and cleaning staff all had a smile and a greeting. We are looking forward to a return trip in May.

Michael S, General Manager at Novotel Toronto North York, responded to this review

You have said it all, thank you for the feedback. Glad you enjoyed your stay with and look forward to welcoming you back in May. Regards, Michael.

Melanie F 2016/11/12
« Novotel North York »

Rooms are old, smell old. Taps leaked all night long making sleep difficult. No hair conditioner. No creamer for the supplied coffee. Carpet was puffed up and bubbly off the floor. Would not stay here again.

Michael S, General Manager at Novotel Toronto North York, responded to this review

Oops, thought we were doing well! Thanks for sharing, occasionally we need a kick to ensure we stay on top of our game and just do not accept mediocrity. Have no fear, we will be back on track tomorrow. Thank you, Michael.

644adriano 2016/07/21
« Novotel - North York - Toronto »

Excelent hotel and very nice location. Inside the shopping and it is on the sub station. Very easy to go to downtown. You have a several nice restaurants near of the Hotel. The hotel is very clean and the rooms are very confortable.

Michael S, General Manager at Novotel Toronto North York, responded to this review

Thanks you for positive feedback, a great start to a Wednesday !! rEGARDS, mICHAEL.

Dodgerbuf 2016/07/10
« Could be Better »

Initial Standard room was not clean and too spartan. Upgraded to Executive Room which was thankfully more pleasant. While hotel staff were nice, there were issues during our 7 night stay: 1) power outage one evening 10pm to 3am; 2) fire alarm went off after 10pm one evening (hotel communicated via speaker system that problem had been pinpointed, no need to evacuate, but took awhile to turn off LOUD alarm... learning there was a speaker system to communicate to hotel guests, it would have been nice if hotel had explained what was going on a few night's earlier during 5 hour power outage); and 3) all guest elevators inoperative in the morning so guests had to resort to using service elevators to the 2nd floor and walking down the rest of the way... an issue for those with suitcases. We had stayed at this hotel in June 2015 and found it clean and had no issues but this visit will keep my husband and me from ever staying here again in the future.

Michael S, General Manager at Novotel Toronto North York, responded to this review

Oops, sorry, sometimes these things happen. Unfortunately we have no control over the Hydro issues, however what we have learnt is that we need to talk to guests more at check out, how could we have improved our handling of the situation, what could we have done better, etc. Cheers, Michael.

ombues 2016/06/22
« Good hotel »

The hotel may be a little far out of town .The subway is just around the corner however they are working on the line so it take some time to get downtown.Easy and quick access by taxi to the airport Lester Pearson.

Michael S, General Manager at Novotel Toronto North York, responded to this review

Hello and thank you... I'm a great subway TTC fan, generally takes me less than 30 minutes to our downtown hotel, service is clean and fast.. plus great savings vs downtown rates, Thanks, Michael.

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