Hotel address5800 Blue Lagoon Drive
How to reach the hotelGPS :N 25° 46' 59.07'' W 80° 17' 36.83''
Contact the hotel
- Tel. (+1)305/264-4888
- Fax. (+1)305/262-9049
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Sofitel Miami - hotel reviews in Miami
Hotel code: 0889
Accorhotels.com customer reviews in partnership with TripAdvisor
18th September 2013, LuizFilipe, Manaus, Brazil
Very good hotel but they charge you $5,00 if you send any boxes/packages from internet (like Amazon, Ebay, online gift stores, etc) to the hotel. The shuttle to airport is very convinient and usefull.View management response »
Management responseThank you very much for taking the time to share your experience. I am very pleased to know that you enjoyed the convenience of our complimentary airport shuttle.We charge a $5 storage fee for packages delivered before our guests’ arrival. However, there is no fee for deliveries during your stay. Feel free to contact our concierge at firstname.lastname@example.org should you need any assistance wtih your purchases.Our entire team is looking forward to welcoming you back in the near future.Sincerely,Balendra NagesvaranGeneral Manager
12th September 2013, Holisay, Sanibel Island, Florida, USA
Sofitel is a very nice hotel, specially in our case when we arrived in the evening on Miami airport after a long flight. The free shuttle bus picked us up and took us to the hotel within 10 min.Next day we visited Miami and the second day we took the shuttle bus to the airport to pick up our car for making a tour in South Of Florida.The rooms in the hotel are very nice, great service and very nice breakfast.View management response »
Management responseI hope you had a wonderful time touring South Florida. We were delighted to host you upon your arrival to Miami.For the convenience of our guests, we offer the option of renting cars directly on property. The vehicle will be brought to the hotel and keys can be returned to our concierge desk at the end of the stay. Before your next visit, feel free to make reservations with our concierge at email@example.com or (305) 503-8348.Our entire team is looking forward to welcoming you back.Sincerely,Balendra NagesvaranGeneral Manager
"September Sofitel Miami trip"
9th September 2013
The hotel's staff is excellent. Check in was quick and professional. The room was very clean and comfortable. I was advised by Ms.Rojas that the hotel is currently under renovations and I am happy to learn of this. The hotel is completely different from my previous experiences at the other Sofitel hotels that I have stayed. The other Sofitel hotels are more modern with updated rooms and bathrooms. So, the renovations will be positive.View management response »
Management responseThank you very much for staying with us during your recent visit to Miami. We are truly looking forward to the completion of our renovations. You will definitely experience a more modern Sofitel Miami during your next stay, and Angela will gladly give you a tour.A bientôt!Balendra NagesvaranGeneral Manager
5th September 2013, texasriverdweller, Martindale, Texas, USA
The staff at the check-in area were the best I have ever had. A perfect combination of kindness and professionalism that is so hard to come by. Good rooms, good value, nice French restaurant, will definitely stay at another Sofitel when availableView management response »
Management responseThank you very much for your compliments on the professionalism of our Front Office ambassadors. It is with the greatest pleasure that I will share your kind words with them and personally recognize them for their passion for excellence.We look forward to welcoming you back soon.Best regards,Balendra NagesvaranGeneral Manager
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.