Hotel - ibis Utrecht
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Ibis Hotel Hotel

ibis Utrecht Hotel

Bizetlaan 1 
3533 KC  UTRECHT
NETHERLANDS

497 reviews
TripAdvisor Rating Based on 497 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 9AM

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 84 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 2 connecting rooms
  • Crib on request
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • WIFI in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Crib on request
    • RJ 45 outlet
    • Toilets
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Utrecht

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 497 reviews
595magnuss 2017/03/15
« Every year - same hotel »

Perfect for us, easy to reach by car and the citybus outside the door. Friendly staff. Nice bar and restaurant. Sorry that the restaurant is closed during weekends but easy to reach the city center by the bus.

Reint_v_R, General Manager at Ibis Utrecht, responded to this review

Dear 595 Magnuss, Thank you for staying with us and giving us your feedback! I am happy to see that we were able to host you again this year and I hope we will be able to do this again in the future! Our restaurant is indeed closed on the weekends, but we do offer a Bar Menu with some basic foods during the weekend, so if you don't feel like going into town next time. feel free to try some of the dishes here! Kind regards, Reint, General Manager

Hans C 2016/04/26
« Stay at Ibis Utrecht »

Nice hotel, ideal for the business traveller but also for leisure, excellent public transport connections to City centre, free parking and near the highway. All the facilities you need, friendly staff.

RK_BLOM, General Manager at Ibis Utrecht, responded to this review

Dear Sir, Madam, Thank you for taking the time to post your review on Tripadvisor. It's very nice to read you appreciated hotel and hope to welcome you back soon! Kind regards, Rutger Blom

John T 2015/10/11
« Great hotel in Utrecht »

Great hotel, good facilities, easy access from carpark and by public transport. Room was clean and tidy. Extra blinds on windows gave a better black out for sleeping. Bar and restaurant served good food quickly and very tasty!

RK_BLOM, General Manager at Ibis Utrecht, responded to this review

Dear John T, I would like to thank you for having taken the time to share your experience. Your satisfaction is exactly what we are searching for, therefore your compliments are a great reward for us. We hope that we are be able to welcome you back to ibis Utrechtsoon. Kind Regards, Rutger Blom General Manager

Francesca F 2015/08/04
« My second stay was unsatisfying »

Well, we stayed here two nights. A thursday night and a sunday night. Aside that the first night the tv didn't work, but we realized that at midnight and we didn't want call the reception, the room was good. Anyway there is a big noise from scooters but I mean... that's not hotel fault. On sunday instead we checked in just after noon and the room wasn't ready, the hotel manager apologized and let us leave our luggages in a conference room. They had issues with cleaning service, they said. Ok, but when we came back at 17 still no room, and what it was worse the receptionist would make us pay again. Luckily I prepaid the room, but not the city tax. This last thing disappointed me so much. What was more, the room that was given us was totally dusty and it seemed not cleaned since a month: shampoos were almost finished, toilet paper too, there were strange "milky" spots on the parquet. But I didn't call the reception because there was someone who would even make us pay again for the stay, so... Well, I can't believe that.

RK_BLOM, General Manager at Ibis Utrecht, responded to this review

Dear Frannina, Thank you for taking the time to post your comments about ibis Utrecht. We are genuinely sorry to hear about your dissatisfaction and we will pay all our attention to improve the quality of the service. Please be assured that we took notes of your comments related to the check-in and the housekeeping department. We really hope you would give us the opportunity to better serve you in the future and to offer you the experience you can expect from ibis. Sincerely, Rutger Blom

janetpilch 2015/04/23
« nice hotel, good location, rubbish internet connection »

Nothing to fault at this hotel EXCEPT FOR THE TOTALLY UNRELIABLE INTERNET CONNECTION. What is the point in offering 'free' WiFi when it doesn't work properly? It's just annoying to keep losing the connection, especially when one doesn't know if the fault rests with the connection or the way ones own iPad is set up.

RK_BLOM, General Manager at Ibis Utrecht, responded to this review

Dear Janetpilch, Thank you for taking the time to share your review on Tripadvisor. We are genuinly sorry to hear about your dissatisfaction about the internet connection and we will pay all our attention to improve this service. We hope we have the pleasure to be up to our reputation while a next stay with us. Sincerely, Rutger Blom

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