Novotel Athenes 4 stars

Customer review rating (ALL Rating) 4.3/5 1,732 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Rooftop pool with panoramic 360° view of Athens and Acropolis Hill

  • 5 minutes' walk from the closest metro station; easily access to airport and port of Piraeus.

  • Onsite indoor parking and fitness center

  • Food & Drink options with international and Mediterranean flavors

  • Congress Hotel with 8 ergonomic meeting rooms from 10-620sp.m, suitable for up to 1.300 people

Our accommodation(s)

Hotel location

Novotel Athenes

4 Michail Voda Str
104 39 ATHENS
Greece

GPS:37.989586, 23.724928

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,732 reviews

TripAdvisor Rating  4.0/5  3,021 reviews

WONDERFUL STAFF !

TripAdvisor rating 5.0/5

DIMITRIOS5061 TripAdvisor review

I am becoming a regular at this very GOOD Hotel ! I honestly think it is the best Novotel Hotel I have ever stayed at and I have stayed at a lot! The entire Hotel is SUPER clean , with a "fresh" up to date look about it , the rooms are just perfect , with a balcony an absolute treat for me (thankyou Reception), my stays have been very comfortable and have felt at "home" during them. The outdoor Terrace Garden adjacent to the Restaurant was a revelation , truly civilized ! "Live & Let Live"!! The ancient Hellene philosophers would have been most proud of the Novotel Athens managements ethos ! I titled this this review sincerely and factually , all the staff are Professional , competent , empathetic , kind , accommodating ,friendly , welcoming and just simply said , WONDERFUL !! Thankyou to all ! Special mention - Night Auditor , Vaggelis , a true Gentleman with Philotimo !

Dear Dimitrios5061, We very much appreciate your detailed review upon your stay at the Novotel Athens hotel. We want to express our sincere gratitude for choosing us as your preferred hotel. I have shared your comments with my colleagues and we are all grateful. We’re glad we made your experience with us a great one. Once again, thank you for your loyalty and we hope we have the chance to welcome you again and provide you with an equally pleasant stay. We remain at your disposal. Sincerely, Georgios KRIITIKOPOULOS, General Manager

In need of an upgrade

Customer review rating 3.0/5

Daniel M. Families - Confirmed reviews ALL

Upon entering the hotel, it appeared to be very modern and renovated. However, the entrance hall is the only modern part of this hotel. We stayed in an executive room, and although spacious, it is in a desperate cry for renovation. The surroundings of the hotel are not at all inviting for a walk, I would even say scary. It is located on a busy street, and although we stayed on a high floor, our stay was extremely noisy, with cars and people shouting all the time. The positive points are the staff who are fantastic, friendly and welcoming. The breakfast is not excellent, but it is a good breakfast, I missed fresh fruits other than apples and bananas. Overall it was a little disappointing as we were expecting a slightly more modern hotel.

Dear Daniel M., Thank you for taking the time to share your feedback with us and we are sorry to read that your experience did not meet your expectations. We apologize for any inconvenience and we are taking your remark about renovation into serious consideration. Last but not least, thank you for positive mentioning our staff. We remain at your disposal. Sincerely, Georgios KRITIKOPOULOS, General Manager

Deposit

Customer review rating 0.5/5

K Business - Confirmed reviews ALL

You request deposit EUR180. But no return. As per reception, you just reduct EUR18 for city tax. But it’s not clear on transfer record. What is this? Please check this.

Dear Katayama K., Thank you for taking the time to share with us your concerns and we apologize for any inconvenience. The deposit pre-authorization was taken in order to have an open account during your stay. This was an option given to you during your check-in. In addition to this, there is a charge 3€/night climate & resilience tax. So, from the 180€ pre-authorization, you did not make any extra spendings except for the climate tax (3€/6 nights =18€). The rest amount has to be available in your bank account. Please, contact directly with your bank, in case that you have not yet received your money back. We remain at your disposal, Georgios KRITIKOPOULOS, General Manager

Ok but feel slightly mis lead

Customer review rating 4.0/5

Phil Families - Confirmed reviews ALL

Good 5 night stay with family. Staff were friendly especially with my 5 year old. Only reason i didnt give a higher rating was because the roof top pool was closed for the winter. I understand the hotel has there reasons for closing the pool in certain times of the year, however I think it should be clearly stated on the picture of the pool. It’s probably my own fault for just looking at pictures and not reading the text.

Dear Philip H., Thank you for taking the time to share with us your review upon your stay at the Novotel Athens. First of all, we are happy to read that you and your family enjoyed your stay in our hotel. Nevertheless, as you already mentioned, and as it is mentioned in our website as well, the swimming pool is seasonal and operates once the weather allows it, usually from April until November. We hope we have the chance to welcome you and your family back in the future and meet your expectations. We remain at your disposal. Sincerely, Georgios KRITIKOPOULOS, General Manager

Good value for money

Customer review rating 4.0/5

G. K. Business - Confirmed reviews ALL

Aged rooms and in need for refurbishment. Staff excellent.

Dear Giorgos K., Thank you for sharing your feedback about the Novotel Athens hotel. It is our goal to provide a comfortable and convenient experience for every guest and we are glad to read your kind comment about our team. We will take your remarks regarding refurbishment into serious consideration. If there is anything else we can, please do not hesitate to share your suggestions with us. We hope we have the chance to welcome you back in the future. Sincerely, Georgios KRITIKOPOULOS, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 764 reviews 5.9/10 Location
  • 978 reviews 6.9/10 Room
  • 1,002 reviews 8.7/10 Service
  • 27 reviews 5.3/10 WiFi
  • 491 reviews 8.2/10 Breakfast
  • 388 reviews 6.6/10 Cleanliness
  • 383 reviews 5.1/10 Comfort
  • 22 reviews 4.4/10 Wellness Area

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