Hotel - ibis Epernay Centre Ville
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Ibis Hotel Hotel

ibis Epernay Centre Ville Hotel

19 rue Chocatelle  place des Arcades 
51200  EPERNAY
FRANCE

618 reviews
TripAdvisor Rating Based on 618 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Languages spoken at the hotel
    • German
    • Spanish
    • French

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day

Catering

  • 1 bar(s)

Business services

  • Web corner
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 65 rooms
  • 34 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 6 connecting rooms
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • RJ 11 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis Epernay Centre Ville

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 618 reviews

Hazel E E 2017/01/04
« Excellent as always! »

The friendliness of the staff, the excellent position & value for money make this hotel a must in the champagne area! We always stay in this hotel in Epernay - we will be back! As a result of staying here, we now look to stay in other Ibis Hotels throughout Europe!

ibisepernay, Directeur général at Hotel Ibis Epernay Centre Ville, responded to this review

Dear guests, We very much appreciate your comments regarding your stay at the ibis Epernay Centre Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Directrice

Richard814 2016/07/10
« Typical Ibis »

The hotel is placed in the middle of Epernay, so good for walking. Despite this, it would be difficult to find the way in for cars without a satnav. There are 3 temporary bays for parking whilst you go to the reception on the first floor. You must then either use public parking on the street/square or a pubic garage (for a fee). The staff provide a map of how to get into the garage and where the restaurants are (there is no restaurant attached to the hotel). We chose a local brasserie which was very good. It was very pleasant to be able to sleep with the window open and no disturbance at this time of year. Breakfast was as good as usual from Ibis with no people pressure. On this occasion the public garage was being upgraded and access opposite the hotel was still closed (without the knowledge of the Ibis staff). A notice on the closed access told you where to go round the block to get in, and showed that the work was running at least a day late (it should have been finished by our date).

ibisepernay, Directeur général at Hotel Ibis Epernay Centre Ville, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Directrice

Gileshp 2015/07/29
« Great location and good accommodation for central Eperany »

Clean, simple and good accommodation for visiting Epernay. We used it for an overnight stay. It is superior to F1 or Ibis budget. The breakfast looked good although we tend eat out in one of the restaurants. It was an ideal overnight stop off on the return from Provence.

ibisepernay, Directeur général at Hotel Ibis Epernay Centre Ville, responded to this review

Dear Guests, We are glad you had a great stay with us, and thank you for taking the time to share your feelings. It's always a pleasure for our team to find positive reviews, which encourages them to stay in tune with our customers and to be responsive. Pending the pleasure to receive you at the Ibis Epernay, we wish you a great day. Very Sincerely, Christine general manager

thetaxwoman 2015/04/27
« good, comfortable, centrally-located basic hotel »

We stayed one night - reception was good, room was clean and comfortable if a little basic. The hotel is well-located, an easy walk from restaurants, bars and champagne house. Free overnight parking (7pm to 9am) is near by - we got a space opposite the front door. Excellent breakfast, not included in the room price, but well worth it.

ibisepernay, Directeur général at Hotel Ibis Epernay Centre Ville, responded to this review

Dear Guests, It's always a pleasure for our team to find positive reviews, which encourages them to stay in tune with our customers and to be responsive. Very Sincerely, Christine General Manager

Norman H 2014/11/05
« Smokers's room »

Hotel has very poor sound insulation, anyone moving in room upstairs, using bathroom, lifts etc, is heard loud an clear. We we are also given a smoker's room, which is an anachronism in itself. When we complained, we were told that despite booking many days in advance, as we had turned up at 8pm, we were allocated one of the few remaining rooms, which of course was a smoker's room.Worst Ibis I have ever stayed in, though breakfast was of good standard.

ibisepernay, Directeur général at Hotel Ibis Epernay Centre Ville, responded to this review

Dear Guests, Thank you for taking the time to tell us about your experience at the Ibis Epernay Centre Ville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christine General Manager

Tim H 2014/11/01
« A Standard Ibis offering..... »

The Epernay Ibis is located close to the man shopping area with a good selection of banks and Cafe's etc. There are not many great classic French restaurants close to hand but the Tea room next door often has an interesting and locally focused plat de jour on offer and is definitely worth a try. Parking is available on street and there are very regular police patrols and security cameras. There is some underground parking a short walk from the hotel and the staff have directions for that if needed.

ibisepernay, Directeur général at Hotel Ibis Epernay Centre Ville, responded to this review

Dear Guests, Many thanks for this usefull informations about our city. Hope to welcome you again, Best regards Christine General Manager

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