Hotel - Novotel Madrid Puente de La Paz
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Novotel Hotel

Hotel Novotel Madrid Puente de La Paz

Albacete 1  Esquina avenida de badajoz 
28027 MADRID
SPAIN

1,464 reviews
TripAdvisor Rating Based on 1,464 reviews
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Select your dates 70.00 EUR

Hotel Novotel Madrid Puente de La Paz

Mid-scale hotel for business or family trips

For business and leisure trips, count on the Novotel Madrid Puente de La Paz, a hotel situated in a highly practical location. A bus stop can be found at the hotel's entrance, offering access to the center in just 20 minutes. Enjoy free WIFI in the modern rooms or the well-equipped meeting rooms, which are bathed in natural light. Indulge in a snack by the outdoor swimming pool (open from June 1 to September 1) and try our Mediterranean restaurant whilst the little ones play in the leisure areas.

The hotel Novotel Madrid Puente de la Paz, located in the heart of one of the major residential and business areas of the city, is the perfect hotel for a business stay or to explore Madrid for a weekend. The hotel has many meeting rooms, up to 260 attendees. Direct bus and subway lines bring visitors to the city centre of Madrid and attractions like the Prado Museum, Royal Palace and Buen Retiro Park within 20 minutes. Dining options include our Novotel Claravia Restaurant.

Hotel extras
  • Optional day-care service
  • 10 minutes from the metro station
  • Outdoor swimming pool with solarium
  • Meeting rooms for customized events
  • Direct bus service to the convention center
This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Air conditioning
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Outdoor unheated pool
  • Tanning salon  (Nearby)
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Grass tennis court (Nearby)
    • Hard tennis court (Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Madrid Puente de La Paz

Albacete 1
Esquina avenida de badajoz
28027
MADRID
SPAIN

Tel: (+34)91/7247600
Fax: (+34)91/7247610

Check-in from 12h00
Check out up to 12h00
Access and transport
  • CUZCO / BARRIO BLANCO : 11, TORRELAGUNA
  • P. DE MORET / PAERQUE AVENIDAS : 74, BRUSELAS
  • SAN JUAN BAUTISTA/ SOL : 53, AVDA.BADAJOZ
  • PARQUE DE LAS AVENIDAS : 7, PARQUE. AVENIDAS
  • MADRID BARAJAS At 5km / 3.11 miles
  • BURGOS At 6km / 3.75 miles
  • VALENCIA At 5km / 3.13 miles
  • ZARAGOZA BARCELONA At 1km / 0.63 miles
  • ATOCHA At 9km / 5.63 miles
  • CHAMARTIN At 4km / 2.49 miles

GPS : 40.441433, -3.657524

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • Superior Room
    Superior Room

    A modern spacious room with King bed, en suite bath/shower, sofa bed, large ergonomic work area, 26" LCD TV with pay movies and internet access, broadband connection, hair dryer, minibar, tea/coffee. Up to 2 adults and 2 children.

  • Executive Room
    Executive Room

    The Executive Room, combines modern decor with comfort and innovation. Free additional services: WIFI, Nespresso coffee machine, soft drinks and tea, bathrobe and a wide range of welcome products.

  • 240 rooms
  • 174 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 232 family rooms
  • 16 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Direct dial telephone
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

CLARAVIA Restaurant
Photo non contractuelle / Strictly non binding
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

CLARAVIA Type of cuisine: Mediterranean


Mediterranean cuisine based on fresh produce and cooked right in front you. Traditional dishes presented in an original way.

Find out more and book
CLARAVIA BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

CLARAVIA BAR


Enjoy a relaxing and welcoming environment at our Claravia bar, where coffee and cocktail tasting are our specialties The bar also serves continental breakfast, aperitifs, lunch and dinner.

See all our restaurants and bars

Your meetings and events

Novotel Madrid Puente de La Paz Meeting Room

Our meeting rooms


  • Number of meeting rooms: 8
  • Maximum size: 275 m2
  • Maximum capacity: 220
  • Maximum banquet capacity: 180

Our customer reviews for Novotel Madrid Puente de La Paz

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,464 reviews

mi3343ke 2016/06/14
« Madrid »

Hotel was very nice - breakfast great and also the Swimming Pool outdoor was great. Noise a Little disturbing due to the motorway infront of the hotel. however, this is Madrid and not country-side. All together it was ok.

george0916 2015/07/27
« Perfect »

The attitude of the staff was perfect. Any questions we had were answered and the service we had was outstanding. The buffet in the morning was a great way to start the day. After our morning buffet we would go to the pool and begin our sight seeing late afternoon into the evening.

ipf20152015, Assistant Manager at Novotel Madrid Puente de la Paz, responded to this review

Dear Client, It is highly appreciated to hear so nice comments about our staff and our breakfast. You can be sure that your impressions will motivate our team and we will try harder to meet the expectations of our guests. We will looking forward to welcome you back in Novotel Madrid Puente de la Paz. Sincerely Itziar Payá Assistant Manager

PeNor 2015/07/26
« Novotel Madrid Puente de La Paz »

The hotel is convenient to the airport and also to Madrid centre. There are a couple of Metro stations in walking distance and the hotel has a spacious feeling on the ground floor with it's breakfast room and pool/bar. The free WiFi is of adequate speed and the staff all very welcoming and efficient. The price paid for the service received is very acceptable.

ipf20152015, Assistant Manager at Novotel Madrid Puente de la Paz, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Itziar Payá Assistant Manager

Marie C 2015/05/13
« not a bad hotel for a short stay »

I reserved one of the most expensive rooms and I must say, I was a bit disappointed. The room was very small. Had a great breakfast though. The fact that you have to go around the hotel to access the reception if you are coming from the Metro.

ipf20152015, Assistant Manager at Novotel Madrid Puente de la Paz, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Itziar Payá Assistant Manager

captainhaddock2015 2015/04/28
« Deceptive and deceiving »

We chose this hotel on kayak.com because it said it had a spa, a gym and a swimming pool. Indeed, as you arrive at the hotel, a video featuring the entrance to the hotel shows people getting massaged and training. Turns out there is no spa, no gym and they only open the swimming pool in June. This was mentioned nowhere. The hotel is far from the centre - this we knew but thought it would be counterbalanced by the facilities - and quite expensive, I would expect better from Novotel.

ipf20152015, Assistant Manager at Novotel Madrid Puente de la Paz, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Madrid Puente De La Paz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Unfortunately we have not Gym and Spa inside Hotel. Our swimming pool was opened from June to september. Please rest assured that we are taking the appropriate measures to address the problem with kayak.com and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Itziar Payá Assistant Manager

LozzaInLondon 2015/01/23
« Nice hotel - staff not too friendly »

On a good note. Rooms nicely fitted and laid out. Hair drier works well. Heating works well. Clean. I forgot my toothbrush and one was brought from reception right away - very nice. Ok note. Water comes in the bath nice and hot but a brown colour. Somewhat off-putting but seemed like it was clean ! Not so good - Beds have very noisy springs, and a little on the hard side. Big hollow-fibre pillows gave me a neck ache in the morning. Rooms not so quiet, be prepared to be woken up by people talking in the hallway and just getting up and banging around in the morning, even on the top floor I heard the rooms on either side and it was loud enough to wake me up. Breakfast buffet - food was cold - really cold. Cold eggs, bacon and sausages. Plates not warmed either so makes for a disappointing breakfast. Buffet had a good selection though - so a shame. I didn't find the people waiting to get your room number before you sat down very friendly at all. Rather military like and a little aggressive if you didn't notice them and walked straight to a table. instead of just letting you sit down and getting your room number they yell at you to come back and wait! I found the receptionist not very customer-friendly. I made a mistake and booked the wrong day for my stay (website calendar didn't work on my browser). They booked me in as they had room but in the morning the receptionist made a big point of my mistake even though I paid extra for free cancellation! I said the website doesn't work, and she quickly attacked me verbally with, "didn't you read the confirmation email?". Not too nice.

GOUREAU N, General Manager at Novotel Madrid Puente de la Paz, responded to this review

Dear Guest, I Contact you to thank you personally for taking the time and let us know your opinion about your stay in Novotel Madrid Puente de la Paz. First, we are very sorry for the impression you had of our service; I can guaranty that this is not our standard. We take note of your incident and you can be sure that will not happen again You can be sure that your impressions will motivate our team and we will try harder to meet the expectations of our guests We will be looking forward to welcome you back in Novotel Madrid Puente de la paz. Sincerely, Elvira FERNANDEZ Front Office Manager

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