Hotel - ibis Douala
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Ibis Hotel Hotel

ibis Douala Hotel

184,Rue Pierre Loti,Bonanjo  BP 12086 
  DOUALA
CAMEROON

317 reviews
TripAdvisor Rating Based on 317 reviews
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From 75.65 EUR Non member rate
From 71.87 EUR Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Pet allowed
  • Outdoor unheated pool  (Nearby)
  • Air Conditioning
  • DOUALA

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Pet allowed
  • Air Conditioning
  • DOUALA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor unheated pool  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 160 rooms
  • 50 non-smoking rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • RJ 45 outlet
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Douala

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 317 reviews

GvB_traveling 2015/10/25
« Value for money »

Ibis Douala is a hotel with European standards. All the basics are in place but extra's like a gym are missing. Swimming pool is good. Personnel is pleasant and pays attention to what you ask. The quality of the food is good but not very much choice. Rooms are not big but beds (matrasses) are good.

Steven G 2015/06/17
« Nice and easy »

I stayed at Ibis Douala Hotel in June 2015 and I was very pleased with the hotel accommodation, namely the professionalism and friendliness of the attending staff, especially the maid crew and front desk, and overall quality of service. The single room I occupied was spacious and the basic amenities such as a comfortable bed, clean sheets, hot water, air conditioning, clean toilets and towels were up to the standard of similarly rated hotels in America or Europe. The addition of a small refrigerator in the room during my stay was the icing on the cake. I also note the improvement brought about by the newly ushered on-line pre-registration process which made my on-boarding and check-out quite seamless. Some improvement in the breakfast menu choices and continuous access to English speaking TV channels (especially CNN) could have improved the quality of my stay. Airport pick-up for arriving guests also needs better coordination. I never received a reply to my e-mail message requesting to be picked up at Douala airport upon arrival. Finally toilet seats are wobbly and need attention. I changed rooms once and noticed that the commode was not properly attached to the floor in either room. Overall Ibis Douala is the right choice of accommodation for the traveler seeking ease of access to the business district and safety due its strategy location at the heart of one of Douala's most desirable neighborhoods, Bonandjo. I plan to return during my next visit and would recommend it to any safety and comfort conscious business or tourist traveler. Steven G. New York, N.Y.

Shobrown 2014/10/20
« I recommend Ibis Douala! »

I spent 3 nights at Ibis Douala in October 2014. I liked everything in general. I was on the 7th floor, which is a non-smoking floor and the room was very pleasant. The bar, restaurant are also great.

Yusuf H 2014/05/06
« My worst experience in an accor hotel »

In Accor Hotel I expected good service and rooms, But in Ibis Douala, I had to wait for things which you expect to be done asap. Airport Shuttle wait - 40 minutes, Check In - 30 Minutes, They checked me in an occupied room first. Cleanliness - not so good. Everything felt slow basically in this hotel.

Bruno B, General Manager at Ibis Douala, responded to this review

Dear Yusuf H, Thank you for taking the time to tell us about your experience at the Ibis Douala. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was expecting to receive criticism for waiting to check in. This disruption was due to a change in computer software and lasted only 24 hours. So I also understand your dissatisfaction on the rest of your stay. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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