Novotel Paris La Défense Esplanade 4 stars

Customer review rating (ALL Rating) 3.9/5 1,847 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Restaurant and Bar on site

  • Superior Room with view of the Eiffel Tower

  • Over 5382 sq. ft. (500 m²) of meeting rooms

  • Accessible fitness room, limited to 2 people maximum

  • 164 ft. (50 metres) from the metro servicing central Paris

Our accommodation(s)

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Hotel location

Novotel Paris La Défense Esplanade

2 Boulevard de Neuilly, PARIS La Défense 1 CEDEX
92081 LA DEFENSE
France

GPS:48.88805, 2.253039

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Greem

Leafy oasis amid the high-rises of La Défense: dine in a natural and relaxing setting.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  1,847 reviews

TripAdvisor Rating  4.0/5  1,531 reviews

Lower room standard than expected

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The room was cold (air condition was turned off) and worn down.

well located, out dated certainly not at average Novotel level

Customer review rating 2.0/5

Bas Families - Confirmed reviews ALL

I knew the hotel was well located from mu last stay at this hotel back in 2005, ever since hardly anything has changed. it looks like no refurbished or proper maintenance is done since 2005 only whats necessary. the hotel by far does not reach the level of other NOVOTELS known. value for money score is '2'

Well located, but very noisy due to very large group of school children

Customer review rating 3.0/5

Carel Business - Confirmed reviews ALL

While I stayed in this hotel before with good experience, this time it was bad. My room was next to the elevator, which makes lots of noise all the time with opening/closing the door. Moreover there was a very large group of school children that assembled somewhere near me (one or more floors above or under me) and was very noisy. I could barely sleep.

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Paris la Défense Esplanade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marylis FEVRIER Responsable qualité

would not recommend

TripAdvisor rating 2.0/5

_S5894PN Friends getaway - TripAdvisor review

We visited this hotel with a school trip. When we arrived (at the 10:00pm) they asked us to give 50€/person in order not to make noise and our teachers had to give 2.000€ out of nowhere… Many of our classmates had problems with their beds (broken etc) and the reception was not helpful. On top of that, at breakfast they separated us from the rest of the hotel like we are inferior of them. The breakfast was very poor and the place very dirty as well. Would not recommend for somebody who has to stay more than one night.

Well located

Customer review rating 4.0/5

Dragos D. Business - Confirmed reviews ALL

well located which makes the price correct however it looks a but under novotel standards

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marylis FEVRIER Responsable qualité

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Other web-users rate our hotel

  • 548 reviews 8.7/10 Location
  • 1,001 reviews 5.7/10 Room
  • 882 reviews 6.9/10 Service
  • 14 reviews 8/10 WiFi
  • 464 reviews 5.3/10 Breakfast
  • 405 reviews 4.8/10 Comfort
  • 309 reviews 5.7/10 Cleanliness
  • 283 reviews 4.2/10 Food

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