Hotel - Novotel Metz Centre
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Novotel Hotel

Novotel Metz Centre Hotel

Place des paraiges  Centre Saint Jacques 
57000  METZ
FRANCE

837 reviews
TripAdvisor Rating Based on 837 reviews
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Check-in from 12h00
Check out up to 12h00
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Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 6  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 6  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Bike rack facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 7:00-24:00

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Valentine's Offer from February 11 to 14 inclusive. Room, breakfast, 4-course dinner + 1 glass of champagne and free parking: EUR 175 for 2 people. Four-course set menu + 1 glass of champagne: EUR 45 per person. Book using +33387373839 or h0589@accor.com

Hotel location

Our rooms

With their contemporary and completely modular design, Novotel's spacious rooms are true living spaces and can be adapted to suit all requirementsThe Novotel Metz Centre offers spacious rooms which can easily accommodate a family of 4. Choose the Executive Room and enjoy the bathrobes, Nespresso coffee machine and free minibar.

  • 120 rooms
  • 98 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 30 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Satellite/cable colour TV
    • Computer
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Metz Centre

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 837 reviews

AshteadPhillips 2015/08/23
« Good place to stay to explore a lovely city »

Good central location. One way systems to get to hotel is a slight challenge. Room very comfortable (family room for 4) and good air con - vital as it was 34C outside! Friendly service. Lifts are a squash but otherwise no problems. Breakfast good, sitting down by the pool. Would definitely stay there again if travelling across northern Europe.

NOVMETZ, Directeur général at Novotel Metz Centre, responded to this review

Dear AshteadPhillips, We very much appreciate your comments regarding your stay at the Novotel Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal CHAUVEAU General Manager

erwzoe 2015/08/15
« Very nice hotel in the Metz town center »

The hotel is located on top of a shopping mall and linked parking. Guests of the hotel can park here as well. Preferably you'll park on the yellow level in order to have the most easy access to the hotel lobby with your luggage but other levels can be used as well. The hotel itself is a typical Novotel hotel and it met our expectations. The location of the hotel is very convenient and is located in the town's shopping area so it is easy to discover the city on foot.

NOVMETZ, Directeur général at Novotel Metz Centre, responded to this review

Dear erwzoe, Thank you for taking the time to write on Tripadvisor. We very much appreciate your positive comments regarding your stay at the Novotel Metz centre. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel Metz Centre. Sincerely Pascal CHAUVEAU General Manager

John C 2015/07/20
« Enjoying Metz, Verdun and surrounding area »

We based ourselves at Metz in order to enjoy the city and also Verdun and nearby historic monuments. Metz is a beautiful city, with many excellent restaurants and a great atmosphere. We will be back, and to the same hotel, as it is situated in the centre and has a great restaurant itself.

NOVMETZ, Directeur général at Novotel Metz Centre, responded to this review

Dear John C, Thank you for taking the time to write on Tripadvisor. We very much appreciate your positive comments regarding your stay at the Novotel Metz centre. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel Metz Centre. Sincerely Pascal CHAUVEAU General Manager

Jorge R 2015/05/05
« Comfortable stay in the centre of Metz »

The room was spacious. The toilet and bathroom was clean and functional. The staff was efficient and friendly.Nice buffet breakfast. Hotel is ideal if you want to visit Metz and Luxembourg and still quite close by the WW1 sites of Verdun.

NOVMETZ, Directeur général at Novotel Metz Centre, responded to this review

Dear Jorge R, Thank you for taking the time to write on Tripadvisor. We very much appreciate your positive comments regarding your stay at the Novotel Metz centre. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel. Best regards Pascal CHAUVEAU General Manager

John S 2014/09/11
« The roads to the location...we almost gave up... »

A good hotel in a good location. However the road system in Metz combined with my aged satnav made it almost impossible to find. I wouls stay there again as the location in top of a multi story car park was good

roguehessian 2014/09/01
« Excellent Location V Friendly »

Stayed 2 Days. Staff are very friendly and helpful. Rooms were clean but are now showing their age, Hotel is in Excellent location for all the Sites of Metz, Bars, Restairaunts and Cafes, It is built next to a Shopping Centre which has a supermarket and a DryCleaners, We did not have the Breakfast, But there are plenty of places close by,

Helmbloem 2014/08/19
« Easy access best location »

This hotel is located in the centre of the city, Though in the centre, this hotel is easily accessed by a car. There are large public parking just under the hotel. The hotel has special parking fee arrangement with the car parking, just 10Eur/day. Staff are very kind. Nice breakfast.

Annette R 2014/06/01
« Excellent stay »

Hotel easy to find - parking underneath the Hotel - we had a high car so we were directed to the same car park but different entrance . The room was great - very clean. The service at reception was professional warm and friendly. We dined in the restaurant for dinner and breakfast - meals reasonably priced and delicious. Buffet breakfast had a good selection. We are ACCOR Loyalty members and we were provided the benefits of a room upgrade and a welcome drink. We would stay here again even if we were not ACCOR members

SJB43 2014/05/01
« Short break »

Great hotel well placed. Rooms clean with up to date bedding and plenty of space. Free wifi and water included. Hotel breakfasts were excellent as too was the evening meal in the restaurant. All staff welcoming and helpful. Would definitely use again.

NJWOLF 2014/04/23
« Nice hotel good location »

Great hotel to nstay when visiting Metz. Close to many shops and resturants, center plaza. Stayed while visiting my son at GT Lorraine, short bus ride away. Staff very helpful and pleasant. Good value for France.

Pan K 2014/01/07
« Not more than satisfying »

The hotel's location is excellent - right downtown! Although the surroundings don't look that good, especially the shopping center. The staff was friendly, but not very welcoming. At least their English was good. The rooms and floors are renovated, but still have an old touch. I was disappointed that my silver loyality status was not recognized with a welcome drink or room upgrade. The breakfast was typically french I guess: Lots of sweets, some baguette, but less cold cuts and cheese and no buns at all. I gave it a try but didn't like it. If you rather like a spice breakfast, you'll find scrambled eggs and bacon there.

Jillian V 2014/01/02
« Metz »

Great location, beds a little small and no bath but still had a great sleep. Service was satisfactory. Breakfast was fresh and reasonable . Would definitely stay again, maybe in summer so can use outdoor pool.

Uwe D 2013/10/21
« Overpriced, unfriendly reception, bad noisy room »

The receptionist was unfriendly. He showed us a map of the city and mentioned two spots (Cathedral and train station) while looking somewhere else and being not motivated at all. Room was on the first floor with "view" on the inner court which was full of drunk locals. Very bad experience. Should not cost more than $50/night!!!

Alain D 2013/10/14
« Convenient location to visit Metz »

Hotel is conveniently located in Metz Parking (public) has direct access to the lobby Very good service : I had an issue with my door lock (discovered just after arrival), they changed my room in 5 minutes, helping to transport my belongings. Nice food (dinner + breakfast), pleasant service

Jan H 2013/09/28
« Hotels with Old fashioned rooms »

Rooms are old and unhygienic. The airco constantly pumps in bad air with dust. The winddow are old, not sound proof and around it there are black spots of condensations. The room is not painted and plaster falls off at certain locations. Old crappy uncomfortable side bed. Very much in need of renovation. Bad.

Michel D 2013/08/15
« STAY AT NOVOTEL METZ CENTRE »

Excellent stop for an overnight in Metz, very practical location within walking distance from town center Really nothing critical to say. Rooms are larger than usual Novotel ones with bathroom "new look", very comfortable. Welcoming attitude at reception desk on arrival to be noted Hotel to be recommended for sure

Baggie51 2013/07/10
« Stopover in Metz »

Chose the hotel for its position and based on other reviews. Exactly what you expect with a Novotel. Great position, good room etc. Did not use the pool as no time although with the weather we wish we had. Looked appealing. Took the quick breakfast as too stuffed after eating so much with our vacation. It was adequate for our needs. Enough places nearby if you don't want to eat in the hotel. (For dinner would definitely recommend Chez Moi). Would stay again if the opportunity arises.

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