Grand Mercure São Paulo Ibirapuera 5 stars

Customer review rating (ALL Rating) 4.5/5 1,768 reviews

Best price
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Grand Mercure São Paulo Ibirapuera - Image 1
Grand Mercure São Paulo Ibirapuera - Image 2
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Grand Mercure São Paulo Ibirapuera - Image 4
Rua Sena Madureira 1355 Bloco 1, IBIRAPUERA, 04021051 SÃO PAULO, Brazil

Description

Hotel extras

  • We are a pet friendly hotel. Charges apply.

  • Try a mil folhas pastry at Bolangerie do Grand, voted the best in LA by NY

  • Hotel in São Paulo with pool, sauna, gym and tennis court

  • Hotel with the only helipad in the Ibirapuera region

  • 10-minute drive to Sao Paulo - Congonhas Airport

Our accommodation(s)

Hotel location

Grand Mercure São Paulo Ibirapuera

Rua Sena Madureira 1355 Bloco 1, IBIRAPUERA
04021051 SÃO PAULO
Brazil

GPS:-23.59263, -46.6493

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,768 reviews

TripAdvisor Rating  4.0/5  1,813 reviews

Certificate of excellence 2024

Great stay!

TripAdvisor rating 5.0/5

Marlies B TripAdvisor review

Very good service by Nicole, lucas, Rodrigo, Felix in the restaurant! Lovely quiet place, great food! No need to go out during your stay at Grand Mercure.

Pleasant experience

TripAdvisor rating 5.0/5

MadeleineSanderstead TripAdvisor review

The staff couldn’t have been more helpful and friendly. The room was spacious and comfortable and the breakfast abundant and varied. The only drawback I can think of if the quality - not the service - of room service dishes. The boulangerie is worth a recommendation for their pastries and friendliness of staff.

Good stay

Customer review rating 4.0/5

Nene Friends - Confirmed reviews ALL

Rooms are clean, food is tasty. The staff is friendly. It will be more easier if staff learn to speak English as I can image that the hotel receive more international visitors/ English speaking visitors. Overall we had an enjoyable time at the hotel.

Dear Muriel, Thank you for your feedback! We're glad to hear that you found our rooms clean, food tasty, and our staff friendly. We appreciate your suggestion regarding English proficiency, and we will certainly take this into consideration for improvement. We strive to accommodate all our guests, including international visitors, and your input helps us enhance the experience for everyone. We're delighted that you had an enjoyable time at our hotel, and we look forward to welcoming you back in the future! Sincerely, Carolina Barreto Quality and Customer Experience Coordinator

Veru gppd stay and services

Customer review rating 5.0/5

Ricardo E. Business - Confirmed reviews ALL

Hotels is old but well maintained. Services and people are helpful and kind. I really like the breakfast with so many options anda varieties.

Dear Ricardo, Thank you for your feedback! We're delighted to hear that you had a very good stay and enjoyed our services. While our hotel may have some age, we take pride in maintaining it well. It's wonderful to know that our team was helpful and kind during your stay. We're also glad you enjoyed our breakfast with its wide array of options. If you have any further comments or if there's anything else we can do to enhance your experience, please let us know. We hope to have the pleasure of welcoming you back soon! Sincerely, Carolina Barreto Quality and Customer Experience Coordinator

Don´t pay for 5-star in a 4-star hotel.

TripAdvisor rating 2.0/5

Eduardo d TripAdvisor review

It is too expensive for the services and installations. We expected to find a 5-star hotel, but the hotel is a standard 4-star overall. I´m very disappointed. The front desk is confused, slow, and unmotivated to do the job. The booking service didn´t work, and my reservation was made wrong. Definitely don't offer a service as they charge.

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Other web-users rate our hotel

  • 272 reviews 9/10 Location
  • 723 reviews 7.3/10 Room
  • 826 reviews 8.5/10 Service
  • 31 reviews 3.6/10 WiFi
  • 405 reviews 9/10 Breakfast
  • 353 reviews 7.6/10 Comfort
  • 240 reviews 6.2/10 Cleanliness
  • 233 reviews 8.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.