Hotel - Hotel Mercure Paris CDG Airport & Convention
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Mercure Hotel

Hotel Mercure Paris CDG Airport & Convention

Roissypôle Ouest  Route de la Commune  Cedex 
95713  ROISSY CHARLES DE GAULLE
FRANCE

695 reviews
TripAdvisor Rating Based on 695 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Swimming pool
    • Pool
    • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • PARIS ROISSY CDG
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Solarium

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 18 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
See all services

Hotel location

Our rooms

Our large rooms and suites are fitted with high-quality facilities, triple-glazed soundproofing, WIFI, individual air conditioning and superior quality bedding, all to ensure your utmost comfort.

  • 345 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 13 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • Phone with 2 handsets in room
    • Air conditionning with individual remote
    • Telephone
    • High speed transmission line
    • Nespresso experience offered
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Hotel Mercure Paris CDG Airport & Convention

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 695 reviews
Frank M 2017/05/09
« quiet and upscale right at airport »

very nice hotel right at airport, noise insulation so you do not hear airplanes. great restaurant and nice feature of motion activated hallway lights. staff a bit confused at times. I would stay here again.

RichardW26Oxford 2016/09/12
« Had to pay twice »

I made a mistake booking, not knowing that there are two Mercure at Paris CDG, I turned up at the Rossy one with my colleagues and was told that I could not change my booking from one to the other, so had to pay again to stay there the night. I think this is terrible from the same hotel group, I will probably not use this chain again

Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear RichardW26Oxford, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. Concerning your booking, it's the same brand but not the same company. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours

angeramos 2016/05/22
« convenient for early flight »

We booked a one bedroom suite at this property for one night because we had a morning flight out of Paris Cdg and we did not want to rush going to the airport from Paris center and we were glad we did. From the time we checked in we could feel the staff"s hopsitality... We booked this hotel because we had a morning flight out of Paris CDG airport and we did not want to rush from Paris center to the airport and we were glad we did. Check in was fast..we were in our room in no time at all.I guess being a Le club member made the process easy.The staff were courteous and helpful..dinner was ok although service was a little slow. I was not impressed with the breakfast spread because I was used to what Novotel offer since I had patronized the said hotel in various parts of Europe and Asia Pacific several times prior to Mercure..the food quality however can not be faulted it:s just not a varied as that of Novotel. The hotel also did not provide toothbrush and toothpaste which Novotel provides. I can"t help but compare the two hotels because they are both categorized as 4 star.. All in all however I would say the hotel is okay and we had a comfortable stay.

Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Monsieur, Dear Madame, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris Cdg Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

ianglasgow2015 2015/04/15
« Saturday night at Mercure CDG »

A good evening and night at a very well appointed hotel near CDG airport. The only crticism I have is that we had booked teh half board Saturday night option. We wished to have the lamb on the menu, but was told that as it was not included in the fixed price menu, we would have to pay 27€ extra each, although the lamb was only 6€ more than the beef included in the fixed price menu at 21€. I suggested that we should pay the supplement of two times 6€, but I was told this is not the hotel's policy. Very inflexible policy!

Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Madame and Dear Monsieur, We very much appreciate your comments regarding your stay at the Mercure Paris Charles de Gaulle Airpor and Convention t. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the choice of the menu. We propose to our guests 4 entrance-4 main course and for dessert. We will share your comment with our food and beverage manager. Sincerely yours

Elizabeth_C95 2015/02/12
« Nice hotel, but a bit hard to get to for airport hotel »

We stayed while this was still the Pullman. The beds were very comfortable and the rooms were pleasant. I liked the decoration and color scheme. The bathrooms were kind of small and did not have tubs. The soundproofing was excellent. You could not tell that you were at the airport. The breakfast was good and plentiful. The only bad thing is that the hotel is a 10 minute walk from the nearest CDGVAL stop. This was unpleasant for us because it was cold, windy and rainy and we had to haul our luggage. It was nighttime and it was kind of dark too. On the plus side, they have good signs to follow. They have a shuttle but it only goes to one terminal.

Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Madame,Dear Monsieur, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding PR CDG station, we inform you that we have a shuttle on request. You can order this one by a phone outside of the station. Thanks you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours

ATCO_13 2015/01/10
« Downgraded Pullman but good Mercure »

This was my first stay in, what I thought was a Pullman, but it was a bit disappointing. Basically I had stayed in Novotel's which had a much better accommodation and breakfast than this hotel. But then, I read the sign that the hotel was as from the first of January 2015 branded as a Mercure. This made sense. It was a good Mercure.

Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Madame, Dear Monsieur, Thank you for taking the time to tell us about your experience at the Pullman Paris Charles de Gaulle Airport during your stay . We are sorry that your experience did not exactly meet your expectations for a Pullman Hotel but happy that your stay for Mercure Hotel was confortable for you . At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your comments, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours

Augustus D 2015/01/01
« Gone downhill »

This used to be a Sofitel. Now it's basically a Mercure. The rooms are kind of OK , modernistic , purple. The beds are very firm, hard really and the pillows are hopeless. Big , hard . One is too little, two too much. They give you a sewing kit but minuscule coffee, powdered milk and a measly packet f sugar, enough for one nasty cup. Why do they nickel and dime like that then ask for your opinion? You wonder who makes these decisions. Some put of touch moron I suspect who has never stayed there.

Olivier-BELLE, Directeur général at Mercure Paris Charles de Gaulle Airport et Convention, responded to this review

Dear Madame, Dear Monsieur, Thank you for taking the time to tell us about your experience during your stay in January 2015 . We are sorry that your experience did not exactly meet your expectations; please allow us to express our sincerest apologies. At Mercure we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your comments, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours

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