Hotel - Sofitel Strasbourg Grande Ile
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Sofitel Hotel

Sofitel Strasbourg Grande Ile Hotel

4 place Saint Pierre le Jeune 
67000  STRASBOURG
FRANCE

1,267 reviews
TripAdvisor Rating Based on 1,267 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 0  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 0  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • A grocery store of local products (Paying)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request
  • Bike rack facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

These renovated Strasbourg accommodations provide a warm ambiance. Behind each bed, excerpts from the "Serments de Strasbourg" tell the city's history. Experience the traditional decor of this Strasbourg luxury hotel, offering upper-upscale comfort.

  • 150 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 23 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • TV with on-screen billing info
    • Pay per view channel(s)
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Sofitel Strasbourg Grande Ile

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 1,267 reviews

LennartCH 2016/11/29
« Best hotel in Strasbourg »

My stay at the Sofitel was a pleasure from start to finish. I received a warm welcome from Charlotte at the front desk and was offered an upgrade to a wonderful and very spacious suite. My newspaper preference was remembered throughout my stay and the papers were promptly delivered to my door every morning. Any request was dealt with swiftly and professionally by the friendly staff. It was indeed good to be back.

Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for your nice review ! I will share your comment with the Sofitel Strasbourg teams and especially Charlotte. We hope to have the pleasure to welcome you back in the Christmas town, Best regards, Laetitia Arnold, Responsable Expérience Client

donghwanl870 2016/11/17
« excellent experience in sofitel strasbourg »

Everything is good for us My family had a wonderful experience at sofitel hotel All hotel staffs have a perfect mind of service that make us be very satisfied I would like to go to this hotel again. Thank you for your kindness and service

Laetitia A, Public Relations Manager at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you for your great comment regarding your stay at the Sofitel Strasbourg. I'm glad to read that you enjoyed your experience here with your family and the service provided by our ambassadors. I look forward to welcoming you back in your Alsacian home. Best regards, Laetitia Arnold, Client Experience Manager

philb7672016 2016/05/11
« Strasbourg May 16 »

Fantastic stay and staff, especially Claire and Letitia from Guest Relations. Both go beyond what is imaginable. Room was great and location is perfect. CONGRATS to everyone for the perfect weekend. Look forward to the next stay.

Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for taking the time to review your recent stay at Sofitel Strasbourg. I was delighted to hear that you enjoyed your stay so thoroughly and that the service you received was exceptional. I truly hope that we will have the pleasure of welcoming you again soon. Kind regards, Laetitia Arnold, Responsable Expérience Client

SkidadJMB 2015/07/28
« Great hotel on Grande Ile »

The family had an opportunity for a short weekend getaway and Strasbourg was it. We also needed a top hotel with all the comforts of home, but not over-the-top. The Sofitel fit the bill perfectly. Mom and Dad upgraded to a luxury king room and we put the kids in a two bed room down the hall. Breakfast was included in our rate and it was as fantastic as the ratings say. It was enough of a meal to get us through the day until our "gelato hour" around 3 or 4 pm. Rooms were clean, beds were very comfortable and the A/C was strong! Exactly what we needed. Highly recommended!

Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear Guest, Thank you very much for choosing to stay with us in the capital of Alsace. We are delighted to see that your stay in the Sofitel Strasbourg Grande Ile was enjoyable and thank you for your positive review. I am sure that all Ambassadors will appreciate your feedback. Your satisfaction is a great motivation for us! Thank you for that. We hope to have the pleasure to welcome you back soon, Kind regards, Laetitia Arnold, Guest Experience Manager

Angliru15 2015/07/05
« Great stay »

Fantastic visit, staff super friendly and helpful, quiet yet close to shops and attractions. Strasbourg is a great place to visit, lots to see, good shopping. Goh restaurant excellent. Only negative was price of parking. Overall very satisfied.

Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, Thank you for your positive comment, which I have shared with all our Ambassadors. It is a pleasure to know that your stay with us in Sofitel Strasbourg Grande Ile was enjoyable. I am particulary delighted to hear that you appreciated a lot Goh Restaurant and our location in the heart of Strasbourg. we hope that we will have the occasion to welcome you back soon. Yours sincerely, Laetitia Arnold, Guest Experience Manager

Alex1chu 2015/06/04
« Nice breakfast, convenient location »

One of the best services from personnel of 5-star hotel by international standard. Location of the hotel is good for sight seeing with most of the tourist attractions and shopping facilities within walking distance. The hotel room is clean and expected but yet to be one of the best in terms of quality and space for international 5-stars. The fitness centre is rather small, with a few equipment that are not quite well maintained but it has a small balcony for stretching with fresh air. The hotel breakfast must be commended for premium quality and services. 酒店人员服务非常好。酒店地点很好, 买东西去旅游点都很方便,就是房间比较小。酒店早餐水准很高,好吃,但是没有中餐。

Laetitia A, Responsable relations publiques at Sofitel Strasbourg Grande Ile, responded to this review

Dear guest, We would greatly appreciate your comments regarding your stay at Sofitel Strasbourg Grande Ile. It is always a pleasure to receive positive feedback from our guest. We will extend its beautiful comments on our team, and essentially with breakfast Ambassadors who are delighted to have shared this experience with you. We hope to have the opportunity to welcome you back soon in the heart of Alsace region. Sincerely, Laetitia Arnold, Guest Experience and Communication Manager

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