Hotel - Novotel Cairns Oasis Resort
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Novotel Hotel

Hotel Novotel Cairns Oasis Resort

122 Lake Street 
4870 CAIRNS
AUSTRALIA

2,005 reviews
TripAdvisor Rating Based on 2,005 reviews
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Select your dates 179.00 AUD

Hotel Novotel Cairns Oasis Resort

Mid-scale hotel for business or family trips

Relax in tropical 4-star comfort at Novotel Cairns Oasis Resort hotel, five minutes' walk from the esplanade. Your airy modern room's balcony overlooking the lagoon pool or the lush gardens is the perfect private space to unwind. With the swim-up Aqua Bar and the pool's white sand beach, both kids and adults have fun at Novotel.

Located in sunny Cairns, Novotel Cairns Oasis Resort is an excellent option for both business and leisure travellers. Guests staying at this impressive Cairns resort are within easy reach of many of Cairns' top attractions, including the Esplanade, the Re ef Casino and a wide variety of restaurants, bars and shops. Guests can relax by the pool, wander the lush tropical gardens, or head out to discover Cairns. Numerous tours go out to the Great Barrier Reef, the Daintree Rainforest and the hinterland.

Hotel extras
  • Free, high-speed WiFi in the lobby
  • LCD TV with in-house movies and cable
  • Relaxed contemporary dining at Mizuna
  • Generous hot and cold breakfast buffet
  • 5 flexible spaces for events that work
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Breakfast buffet
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioning
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 8 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Cairns Oasis Resort

122 Lake Street
4870
CAIRNS
AUSTRALIA

Tel: (+61)7/40801888
Fax: (+61)7/40801847

Check-in from 14h00
Check out up to 11h00
Access and transport
  • LAKE STREET : WEST, BUS DEPOT
  • LAKE STREET. : SOUTH NO. 3, BUS DEPOT
  • LAKE STREET : CAPT COOK H'WAY, FLORENCE ST
  • CAIRNS At 6km / 3.75 miles
  • CAIRNS At 1km / 0.63 miles

GPS : -16.918613, 145.772766

Our rooms

Offering bright, spacious accommodation, guest rooms at Novotel Cairns Oasis Resort offer guests a place to relax, unwind and recharge. Guests searching for Cairns hotels can find a range of accommodation options at this spectacular hotel, including suites and guest rooms. Each option has its own private balcony or terrace, with views overlooking the lagoon pool, the hotel's tropical gardens or Cairns city. Rooms also feature air conditioning, a work desk, a safe, a minibar, and a TV with cable channels.

  • Standard Room
    Standard Room

    A spacious room with one king bed or two doubles, plus all the usual facilities and a balcony. Up to 2 adults and 2 children.

  • Suite
    Suite

    Large and well designed, the Suite includes a separate lounge and bathroom. It offers unbeatable facilities including a balcony and a spa. Up to 2 adults and 2 children.

  • Superior Room
    Superior Room

    A modern, spacious room with one king bed or two doubles, plus modern decor, ergonomic comfort, high-end facilities and a balcony overlooking the pool. Up to 2 adults and 2 children.

  • 314 rooms
  • 152 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

MIZUNA RESTURANT Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 21:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

MIZUNA RESTURANT Type of cuisine: Regional


Mizuna Restaurant offers hotel guests and city clientele a refreshingly different perspective on modern À la carte dining. Mizuna Restaurant at Novotel Cairns Oasis Resort is the ideal choice for breakfast and dinner

Find out more and book
AQUA BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

AQUA BAR


Aqua Bar is the swim-up pool bar offering light snacks and cocktails and is open daily (weather permitting).

NOVO BAR Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

NOVO BAR


Novo Bar is located off the lobby and extends out onto the Terrace overlooking the lagoon and gardens. While enjoying a light snack for lunch or just a cool drink, this is the perfect place to relax and soak up the atmosphere.

See all our bars
See all our restaurants and bars

Your meetings and events

Novotel Cairns Oasis Resort Meeting Room

Our meeting rooms


  • Number of meeting rooms: 8
  • Maximum size: 275 m2
  • Maximum capacity: 200
  • Maximum banquet capacity: 140

Our customer reviews for Novotel Cairns Oasis Resort

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 2,005 reviews

christene887 2016/08/29
« Nice warm holiday »

Great welcome,nice room .clean very good restaurant staff and all meals nice.good info desk .good size meal so and plenty of selection atbreKfast.Hotel close to main shopping area so a nice casual walk

GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Dear christene887, I am pleased that you found the hotels location facilities and team all met your needs, We look forwardto welcoming you back when you next visit Cairns. Kind REgards, Peter

Francois1510 2016/04/22
« Worst »

Novotel Oasis resort is the worst hotel I have ever stayed as an Accor member. The corridor was full of left overs from residents eating in their apartments, plates everywhere and not taken care of by staff. The tour booking staff was rude and not helpful at all. Breakfast was horrible, bacon over cooked like left overs and re-heated and served the next day. We were excited to go to Cairns which is a very nice place and will go again, but our experience with Novotel Oasis Resort has been very disappointing. Our next stay in Cairns will definitely not at this hotel again.

GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Dear Francois1510, Thank you for your review and I do apologise that we did not meet your expectations and I will be discussing with the team how we can better engage with our guests. I am also reviewing how we can better serve our guests for breakfast while ensuring that our quality meets our guests needs and expectations. Again thank you for your feedback as this now gives us the opportunity to improve our service and facilities for our guests. Kind Regards, Peter

Marci T 2016/03/03
« No advantage being gold accor member »

I rarely give reviews on hotels but this one needs it unfortunately. Being a long time accor member you expect a little better. Having gold membership with this hotel means nothing. No early check in both times which i can understand except other people after us were being checked in. No upgrade. No bottle of water as stated. No free gift. Our friends with classic status in same room type had pool view from sixth floor while we had spare block with bats on second and third floor view. The young girl working front desk was unhelpful although the young man was excellent. Don't promise things and not deliver

GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Dear Marci T, I do apologise that we failed to deliver our commitment to you being a Gold Loyalty member. Your loyalty is important to me and the hotel and I am working with the relevant department heads to see why we failed to deliver the benefits that you should be receiving and working with the team to ensure that we acknowledge our Loyalty members. Thank you for your honest feedback because without it I would not know where we need to improve upon and we are committed in ensuring that this occurrence does not happen again. We look forward to welcoming you back to see the improvements we have made. Kind Regards, Peter

Glenys601 2016/01/29
« Cairns Novotel - Always a great experience! »

We've lost count of the number of nights we've stayed at Cairns Novotel and every stay never disappoints. The resort pool is the best in Cairns and friendly staff provide great customer service. Location is a plus, just minutes from the Esplanade and host of eateries and restaurants.

GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Dear Glenys601, Thank you for your recent review, it is pleasing to read that again the team was able to look after you and your family and that you enjoyed our location and facilities especially our pool. We look forward to welcoming you back when you next stay with us. Kind Regards, Peter

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