Hotel - Novotel Cairns Oasis Resort
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Novotel Hotel

Novotel Cairns Oasis Resort Hotel

122 Lake Street 
4870  CAIRNS
AUSTRALIA

2,198 reviews
TripAdvisor Rating Based on 2,198 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Thalassotherapy centre
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Thalassotherapy centre
  • Fitness centre
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 8 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Offering bright, spacious accommodation, guest rooms at Novotel Cairns Oasis Resort offer guests a place to relax, unwind and recharge. Guests searching for Cairns hotels can find a range of accommodation options at this spectacular hotel, including suites and guest rooms. Each option has its own private balcony or terrace, with views overlooking the lagoon pool, the hotel's tropical gardens or Cairns city. Rooms also feature air conditioning, a work desk, a safe, a minibar, and a TV with cable channels.

  • 314 rooms
  • 152 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 45 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Cairns Oasis Resort

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 2,198 reviews

Andy0763 2017/04/19
« Great Resort »

This is always a great place to stay in Cairns. Great pool with bar and food facilities. Loved the pop up pizza stand on saturday. Rooms are clean and comfortable. Pool view is nice but the rooms on the city side are the same so depending on budget would decide which room type to choose.

GMNovotelCairns, Manager at Novotel Cairns Oasis Resort, responded to this review

Dear Andy0763 The resort pool is a magnificent feature of the resort and always enjoyed by our guests. The Pop Up Pizza stand on Saturdays has been a huge success during April and lots of guests have taken advantage of it! Looking forward to welcoming you back again soon Kind regards Michael James Rooms Division Manager

Rex G 2017/03/13
« Lumpy bed, No GPO for Phone or Laptop Fury TV »

Pretty Ordinary. Last time I could not get a bed and ended at the 89/night motel. Bed was better at 60% of the price. There was one power outlet opposite wall to bed. No good for laptop and phone charging. Nowhere for cpap to plug in

GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

Dear Rex G, thank you for review as without honest feedback we do not know where we can improve upon. Recently we had upgraded our beds to the Novotel Dream Bed and will be investigating the conditions of the mattresses as we generally have been receiving positive feedback about the beds. We are in discussion with our owners about a room upgrade and have discussed the addition of extra charging points near the bedside to meet the requests from our guests. Thank you for your feedback as this gives us the opportunity to look at ways to improve our guest experience. I hope we have the opportunity to welcome you back when you next visit Cairns. Kind Regards, Peter

Mr_Mitch13 2017/01/28
« Fantastic Stay »

We stayed at the Novotel in Cairns for one night and it was simply amazing. Our flight was delayed but the front desk was open and helped us with all of our questions. Will likely stay with them again in the future and for a longer period of time!

GMNovotelCairns, Manager at Novotel Cairns Oasis Resort, responded to this review

Dear Mr_Mitch13 Thank you for you kind feedback and I'm glad to hear our helpful front desk team were able to look after you both. Hopefully next time you come back it is for longer so you can relax and enjoy all the facilities of the resort. Kind regards Michael James Rooms Division Manager

julesmal 2017/01/13
« comfortable stay »

We had a lovely time at the Novatel cairns. the staff were very friendly and helpful. The room was good and even though the weather was wet and humid, we were cool and comfortable.The restaurant meals were very tasty and filling.

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