Hotel Novotel Cairns Oasis Resort
122 Lake Street
122 Lake Street
Relax in tropical 4-star comfort at Novotel Cairns Oasis Resort hotel, five minutes' walk from the esplanade. Your airy modern room's balcony overlooking the lagoon pool or the lush gardens is the perfect private space to unwind. With the swim-up Aqua Bar and the pool's white sand beach, both kids and adults have fun at Novotel.
Located in sunny Cairns, Novotel Cairns Oasis Resort is an excellent option for both business and leisure travellers. Guests staying at this impressive Cairns resort are within easy reach of many of Cairns' top attractions, including the Esplanade, the Re ef Casino and a wide variety of restaurants, bars and shops. Guests can relax by the pool, wander the lush tropical gardens, or head out to discover Cairns. Numerous tours go out to the Great Barrier Reef, the Daintree Rainforest and the hinterland.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : -16.918613, 145.772766
Offering bright, spacious accommodation, guest rooms at Novotel Cairns Oasis Resort offer guests a place to relax, unwind and recharge. Guests searching for Cairns hotels can find a range of accommodation options at this spectacular hotel, including suites and guest rooms. Each option has its own private balcony or terrace, with views overlooking the lagoon pool, the hotel's tropical gardens or Cairns city. Rooms also feature air conditioning, a work desk, a safe, a minibar, and a TV with cable channels.
A spacious room with one king bed or two doubles, plus all the usual facilities and a balcony. Up to 2 adults and 2 children.
Large and well designed, the Suite includes a separate lounge and bathroom. It offers unbeatable facilities including a balcony and a spa. Up to 2 adults and 2 children.
A modern, spacious room with one king bed or two doubles, plus modern decor, ergonomic comfort, high-end facilities and a balcony overlooking the pool. Up to 2 adults and 2 children.
Mizuna Restaurant offers hotel guests and city clientele a refreshingly different perspective on modern À la carte dining. Mizuna Restaurant at Novotel Cairns Oasis Resort is the ideal choice for breakfast and dinner
Aqua Bar is the swim-up pool bar offering light snacks and cocktails and is open daily (weather permitting).
Novo Bar is located off the lobby and extends out onto the Terrace overlooking the lagoon and gardens. While enjoying a light snack for lunch or just a cool drink, this is the perfect place to relax and soak up the atmosphere.
Reviews collected from customers who booked on AccorHotels.com
Great welcome,nice room .clean very good restaurant staff and all meals nice.good info desk .good size meal so and plenty of selection atbreKfast.Hotel close to main shopping area so a nice casual walk
Novotel Oasis resort is the worst hotel I have ever stayed as an Accor member. The corridor was full of left overs from residents eating in their apartments, plates everywhere and not taken care of by staff. The tour booking staff was rude and not helpful at all. Breakfast was horrible, bacon over cooked like left overs and re-heated and served the next day. We were excited to go to Cairns which is a very nice place and will go again, but our experience with Novotel Oasis Resort has been very disappointing. Our next stay in Cairns will definitely not at this hotel again.
Dear Francois1510, Thank you for your review and I do apologise that we did not meet your expectations and I will be discussing with the team how we can better engage with our guests. I am also reviewing how we can better serve our guests for breakfast while ensuring that our quality meets our guests needs and expectations. Again thank you for your feedback as this now gives us the opportunity to improve our service and facilities for our guests. Kind Regards, Peter
I rarely give reviews on hotels but this one needs it unfortunately. Being a long time accor member you expect a little better. Having gold membership with this hotel means nothing. No early check in both times which i can understand except other people after us were being checked in. No upgrade. No bottle of water as stated. No free gift. Our friends with classic status in same room type had pool view from sixth floor while we had spare block with bats on second and third floor view. The young girl working front desk was unhelpful although the young man was excellent. Don't promise things and not deliver
Dear Marci T, I do apologise that we failed to deliver our commitment to you being a Gold Loyalty member. Your loyalty is important to me and the hotel and I am working with the relevant department heads to see why we failed to deliver the benefits that you should be receiving and working with the team to ensure that we acknowledge our Loyalty members. Thank you for your honest feedback because without it I would not know where we need to improve upon and we are committed in ensuring that this occurrence does not happen again. We look forward to welcoming you back to see the improvements we have made. Kind Regards, Peter
We've lost count of the number of nights we've stayed at Cairns Novotel and every stay never disappoints. The resort pool is the best in Cairns and friendly staff provide great customer service. Location is a plus, just minutes from the Esplanade and host of eateries and restaurants.
Dear Glenys601, Thank you for your recent review, it is pleasing to read that again the team was able to look after you and your family and that you enjoyed our location and facilities especially our pool. We look forward to welcoming you back when you next stay with us. Kind Regards, Peter
When making a booking at this hotel: