Hotel - Novotel Dakar
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Novotel Hotel

Novotel Dakar Hotel

Avenue Abdoulaye Fadiga  BP 2073 
18524  DAKAR
SENEGAL

467 reviews
TripAdvisor Rating Based on 467 reviews
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Select your dates 89500.00 XOF
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Wheelchair access
  • Pet allowed
  • Outdoor unheated pool  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Wheelchair access
  • Pet allowed
  • Air Conditioning
  • Airport shuttle
    • AEROPORT LEOPOLD SEDAR SENGHOR
    • Leopold Sedar Senghor
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool  (Nearby)
  • Massage  (Nearby)

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 hours

Business services

  • 15 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 241 rooms
  • 250 family rooms
  • 23 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Dakar

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 467 reviews
Walid B 2017/03/13
« Horrible »

Such a bad experience never again Horrible horrible service Very dirty rooms Breakfast very limited choice Used to be much better before and much better service, more friendly and much more clean. Horrible

Anis_Souilem 2016/03/14
« Food and Buffet is terrible »

I had many problems with food and I had bad stomach many time. I used to eat only fruits. Also many days I didn't find water in the room and even I claims I never get it. Also for the Shampoo and Gel are not recharged every day.

DirNovotelDakar, General Manager at Novotel Dakar, responded to this review

Hi Dear Anis Souilem Thank you for taking the time to tell us about your experience at the Novotel Dakar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards

aussiprince 2015/06/03
« Great Leisure and Business Hotel. Great Staff. »

Good location. Corniche East. Centre Dakar. Very professional staff, especially in reception desk. Congratulations to Mr. Mohamed from reception! Extremely competent, efficient and friendly! Pleasant pool with unfriendly pool attendant! Good food and rooms. Not cheap, but good!

DirNovotelDakar, Directeur général at Novotel Dakar, responded to this review

Hi Dear Guest First at all allow me to thank you for choosing our hotel for your stay. it is a real pleasure to read your comment and to learn throught it that you appreciated your stay at NOVOTEL. I will share your comments with Mohamed and all our staff, and we will see with the attendant, to make your next stay as pleasant as this one your satisfaction is our awards. You give a complete and nice description of our hotel, and the reception desk and all the team will be at your disposal for your next stay. With Regards Thomas SIMONNET Directeur Général

Eric M 2014/06/14
« Super City Center Hotel »

Always stay here for business while in Dakar but only convenient if you are doing business in the city center. Clean and quiet. Business bar. If you are doing business with the World Bank or any of the Embassies probably better to stay at the Terrobou or Radisson blue.

DirNovotelDakar, Directeur général at Novotel Dakar, responded to this review

Dear guest, thank you for your comments about our property. Or hotel is located in the center of the city center offering acces to the main shops, restaurant, bar,... in a walking distance. The hotel area is one of the safer in the city (due to all the officials building and institutions) and give the oprotunity to our guest to find all the activities avoiding tu use taxi sevices. Looking forward to have the pleasure to welcome you again. Best regards

ChiKri 2014/03/18
« A view of the ocean »

The hotel Novotel Dakar is quiet and our room faced the Atlantic Ocean. They have a good spread for breakfast. The folks at the desk were helpful and stored our suitcase till we got back again. Wished folks did not smoke indoors at the bar and the lobby area.

gilbarco 2013/08/05
« Basic at best »

This hotel is very basic and does not reflect the marketing. Customer service in my view was poor, also small things like no extra towels at pool area, no mini bar despite having mini bar menu. and inability to connect to wi-fi. Close to beach which appears to be a no go area?

AJain_Netherlands 2013/07/02
« Pathetic Service, old rooms, no staff training »

The rooms have cockroaches, half of the electric plugs do not work, customer service is bad due to lack of training across reception, restaurant, and house keeping. Towels all worn out, Coffee is missing, no option to give laundry or get emergency services, internet extremely slow. This is for 175 euros+ breakfast separately. The breakfast quality and choice for African Accor Pullman standards are bad. The hotel prices are changed on a daily basis.

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