Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.3/5 4,934 reviews

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Europaboulevard 10, 1083 AD AMSTERDAM, Netherlands

Description

Hotel extras

  • Great location for both business and leisure trips

  • Next to the train station and RAI congress centre

  • 12-minute direct connection the airport and city centre

  • 20 meeting rooms

  • Easy access to beaches with public transport or car

Our accommodation(s)

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Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Netherlands

GPS:52.333579, 4.888825

Telephone
Fax +31 20 646 2823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT URBN FOOD AND DRINK

We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,934 reviews

TripAdvisor Rating  4.0/5  3,586 reviews

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Was terrible. Will never come back again. Will also let our travel coordinator to take you hotel off our list.

Dear Mr N., Thank you for taking the time to share your review. We are truly disheartened to hear about the aspects of your stay that did not meet your expectations. Our aim is always to provide a welcoming and comfortable experience, and it seems we fell short during your visit. Regarding the cleanliness of your room, we are surprised to learn of this oversight, as our housekeeping team is dedicated to maintaining impeccable standards, evidenced by our daily housekeeping service. We regret any inconvenience this may have caused you. The situation you encountered upon arrival and with our restaurant service is far from our usual high standards. We take pride in our 24-hour reception and strive to accommodate our guests' dining needs, even during busy periods. We apologize if we were unable to offer you the immediate service you desired. We are committed to creating a memorable experience for all our guests, and we regret that we did not achieve this during your stay. Your comments will be shared with our team as we continually seek to enhance our guest experience. Please rest assured that your experience is not reflective of the high standards we set for ourselves. We hope we can welcome you back in the future. Kind regards, Manager on Duty

Good situation for the RAi and good comunication to the center

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Restaurant menu could be better, more options to choose.

Dear Mr Muns, Thank you for the time you have taken to write a review. We are delighted to hear that you appreciated our hotel's proximity to the RAI and the efficient communication options to Amsterdam's city center. It's pleasing to know that our location contributed positively to your experience with us. We regret to hear that you found our pricing to be on the higher side and that the restaurant menu did not fully meet your expectations. While we strive to offer competitive rates and a diverse menu, we understand the importance of value perception and will certainly relay your feedback to our culinary team for consideration in future menu developments. We take pride in our hotel's cleanliness and are glad that it met your expectations, reflecting Novotel Amsterdam City's commitment to maintaining high standards. Additionally, we are pleased that you are a member of the ALL – Accor Live Limitless loyalty program and hope that it continues to bring added value to your stays at Accor properties. Thank you once again for your feedback, which is essential in helping us to continuously enhance our guest experience. We hope to welcome you back, ensuring a stay that not only meets but exceeds your expectations. We hope to welcome you back. All the best. Manager on Duty

Can book Breakfast one a room number, creates long queue

Customer review rating 2.5/5

Oliver H. Business - Confirmed reviews ALL

I did receive an invoice, I was told I booked through booking.com and the confirmation from booking.com said the invoice you receive from the Hotel not from us (booking.com). I#m still waiting for the invoice

Dear Mr H., We appreciate the time you have taken to share your feedback. We are delighted to learn that you would recommend our hotel to others, signaling to us that aspects of your stay were to your satisfaction. However, we regret to hear of the difficulties you encountered regarding the breakfast booking and invoicing process. While we strive to provide seamless services, it seems we fell short in these areas during your stay. Please rest assured, we are continually refining our procedures to enhance our guest experience. We also take note of your remarks on cleanliness and our sustainability efforts, and we see them as valuable insights that will assist us in our ongoing commitment to improvement and excellence. We have send you the invoice from the room. Please if you need more information please send a email to: h0… Once again, we extend our gratitude for your feedback which is essential in guiding our efforts to better serve our guests. We are looking forward to welcoming you again. All the best! Manager on Duty

Good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

cozy,tidy and spacious room good location

Dear Mr L., Thank you for taking the time to share your review. We are pleased to hear that you found the room to be cozy, tidy, and spacious, and that the location of Novotel Amsterdam City met your satisfaction. These aspects are indeed among our top priorities in ensuring a comfortable experience for our guests. However, we regret to hear that the speed of our internet connection did not meet your expectations. We continuously strive to provide reliable and efficient services, and we will certainly look into how we can improve in this area. In addition, we take pride in maintaining cleanliness throughout our facilities and are glad that this was reflected during your visit. Your positive remarks on our efforts towards sustainable development are truly valued, even though you marked it as not applicable. We believe in making a positive impact on the environment and are delighted when our guests recognize these efforts. We look forward to welcoming you back to Novotel Amsterdam City, where we hope to make your next stay even more enjoyable. The entire team looks forward to welcoming you back. Kindest regards, Manager on Duty

Well located

Customer review rating 4.0/5

O. P. Y. Families - Confirmed reviews ALL

Its near to the tram. Room is clean but the aircon not cold.

Dear Mr O., We appreciate the time you have taken to share your feedback. It is delightful to hear that our location near the tram and the cleanliness of our rooms met your expectations and contributed to a pleasant experience. However, we regret to hear that the air conditioning in your room did not provide the comfort you expected. We ensure all our rooms are equipped with individually regulated air conditioning for the convenience of our guests, and we apologize for any inconvenience this may have caused during your stay. We are committed to delivering the high standards of service and comfort that Novotel Amsterdam City is known for and would relish the chance to demonstrate this to you upon your next visit. We are looking forward to welcoming you again. All the best! Manager on Duty

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Other web-users rate our hotel

  • 2,253 reviews 8.8/10 Location
  • 2,769 reviews 7/10 Room
  • 2,495 reviews 7.5/10 Service
  • 63 reviews 8.4/10 WiFi
  • 1,473 reviews 8.7/10 Breakfast
  • 1,318 reviews 6.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.