Hotel - Novotel Amsterdam City
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Novotel Hotel

Novotel Amsterdam City Hotel

Europaboulevard 10 
1083 AD  AMSTERDAM
NETHERLANDS

2,661 reviews
TripAdvisor Rating Based on 2,661 reviews
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From 129.00 EUR Non member rate
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Boat excursions  (Nearby)
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00
  • Snack & beverage machine

Business services

  • 25 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.We treat your children as our VIP guests. Accommodation and breakfast are free of charge for one child up to 16 years when sharing a room with their parents or grandparents.

  • 610 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 608 family rooms
  • 55 connecting rooms
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Crib on request
    • DDI - Direct Dialing In
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Printer
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Amsterdam City

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,661 reviews
284laurep 2017/05/13
« Very good hotel well located »

Clean and very quiet rooms. The location is convenient (close to the metro). Breakfast is very diversified and tasty. Very easy to find from the metro. The hotel offers different of services like room service or mini souvenirs shop

marco_lastro 2017/04/17
« Just perfect »

Everything was perfect.. The stuff is really friendly and the rooms are very clean.. Also the morning buffet is really big and good.. with the Metro your're in the city in around 20min.. Really good.. I can only recommend this hotel. Here you can do almost nothing wrong.

Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear marco_lastro, We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Dirk B. General Manager

WaltEP 2017/02/27
« Convenient and comfortable »

I've stayed at this hotel in the past and was pleasantly surprised to find that they have undertaken a renovation project on the rooms. I was fortunate enough to be assigned to one of the newly-renovated rooms, and I found it to be well-appointed, comfortable, and stylish. As before, the staff at the restaurant is very helpful and made my stay quite enjoyable. My room was waiting for me when I arrived; since per my request it was on an upper floor overlooking the park, the view was nice. The breakfast buffet is excellent at this property, with a wide range of hot selections as well as orange juice freshly squeezed as you wait. While the hotel is a bit away from the city center, there is a tram line which terminates a short walk from the hotel; that tram heads directly into the city. Transportation to and from the airport is easy as well, with the RAI convention center rail and Metro station very close by. I find this to be a wonderful hotel to stay at.

Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear WaltEP, Thank you very much for taking the time to share your experience at Novotel Amsterdam City. I feel honored to read that you have enjoyed one of our new rooms and I am truly delighted to read that we provided you with an exceptional stay in Amsterdam. Your compliments and kind words are greatly appreciated and we have shared your review with the involved departments. Your positive feedback encourages us all to continually strive for a high quality of service. We would love to have the chance to welcome you again at Novotel Amsterdam City. Best regards, Dirk B. General Manager

Marco O 2016/11/09
« Have had better Novotels; this is more Ibis/Mercure style »

Very poor hotel. Small rooms which are outdated. I'm platinum member arriving quite late, but there was no 'special' treatrment. The bed was too small for 2 persons. A quite bored guy behind the counter who wasn 't very helpful. Next time I'll go for the cheaper options in the surrouning area where service is higher.

Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear Marco O, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards, Dirk B. General Manager

Vabbe6 2016/10/28
« Novetel Amsterdam »

Nice staff, good service fine hotel. Perfect situated for the RAI Amsterdam exhibition center. Selection of food could be a bit better. Nice breakfast though. All in all a very nice stay for me and my colleagues.

Dirk B, General Manager at Novotel Amsterdam City, responded to this review

Dear Vabbe6, We very much appreciate your comments regarding your stay at the Novotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Dirk B. General Manager

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