Hotel - Novotel Cairo Airport
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Novotel Hotel

Novotel Cairo Airport Hotel

Po Box 8 Cairo Airport 
11776  CAIRO
EGYPT

1,143 reviews
TripAdvisor Rating Based on 1,143 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Bus/coach parking area (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Bus/coach parking area (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Babysitting on request
  • CAIRO INTL AIRPORT
  • Languages spoken at the hotel
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 5AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Croquet
    • Football (Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis

Catering

  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 313 rooms
  • 134 non-smoking rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Bathroom doors 32 inches wide
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Remote control TV
    • WIFI in your room
    • Satellite/cable colour TV
    • Crib on request
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Cairo Airport

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 1,143 reviews

byzantia 2017/04/30
« Disappointing »

It started off wrong and it was a disappointment on the whole. Just days before my arrival, I wanted to arrange my transfer. There was no reply to my email (through the hotels website). When I called up, I was told that the only thing I needed to do was walk out the exit door and the transfer bus would be right there. This was not the case, which is quite annoying as this means all the while being surrounded by taxi drivers. The men at the information desk couldn't get a hold of the hotel - which I think is quite bad in itself - but luckily posessed the number of the bus driver. The hotel itself was looking a bit shabby, clearly in need of some renovations: plumbing not quite well fixed, shower curtain looked like it needed replacement and so did the carpeting. But I didn't really mind as everything seemed squeaky clean. Luckily the breakfast made up for everything: it was abundant, fresh and the waiters very attentive. I also enjoyed the pool, which was large and clean and a relief after a day in Cairo. Can't say the same about housekeeping staff. It was quite clear they were smoking while cleaning the rooms as the corridor smelled of it while they were working. This could even be detected inside the room. They skipped cleaning my room altogether during my two nights stay. In the evening I complained at the desk as I had run out of toilet paper, for some reason this didn't lead to the granting of my request. At my departure the next day I complained again to the next person at the desk. This man only looked away with an annoyed expression on his face. I'm positive this wasn't meant for me, nevertheless I think this was not the appropriate response. Apologies would have been nice. Would only come back for the breakfast (and pool) as they deserve the full two points for this review.

Abd El Qader A, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed EL AMRY General Manager

beni124 2017/02/23
« A good address »

The hotel is very well situated, close to the airport. They have an excellent service to meet you at arrival in the airport and there is the same service 24 hours a day to bring you back to the departure hall. The welcome and treatment of gold card members is outstanding

Mohamed E, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed EL AMRY General Manager

Bobomerenda 2017/01/14
« Good choice near airport »

Hotel is conveniently located near the airport. Good facilities, 3 restaurants, 2 coffeshops, 1 bar. Rooms are outside of the main service building and if it rains ( not so often in Cairo, but...) you need umbrella to go back and forth.

Mohamed E, General Manager at Novotel Cairo Airport, responded to this review

Dear Bobomerenda, We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed EL AMRY General Manager

scotiacards 2016/11/06
« Holiday »

We were picked up at the airport and brought back Overall We got Excellent service for our money The food was good quality and choice was excellent Friendly staff who were always available for help Overall an excellent choice and experience

Mohamed E, General Manager at Novotel Cairo Airport, responded to this review

Dear valuable Guest, Thank you very much for taking the time to post your encouraging feedback on tripadvisor I am extremely happy to know that you appreciated the team’s care and efficiency as well as our wide-range of services and facilities. Novotel team is looking forward to have the pleasure of hosting you again soon. Sincerely Mohamed El Amry General Manager

hacki67 2016/05/30
« Nice location ... »

Nice hotel just a few minutes from Terminal 3 and in walking distance from Terminal 1 at Cairo international Airport. Nice pool area with bar. Just one thing: Don't order the burger - I don't know how the cook (or whoever) did it but the patty was warm and the bread was stone cold. Worst internet connection I experienced in the last ten years. Free bus transfer to the terminals every thirty minutes.

Mohamed E, General Manager at Novotel Cairo Airport, responded to this review

Dear Mr. Hackenberg, Thank you for taking the time to post your feedback on tripadviosr We are delighted to know that you valued the hotel’s location ; meanwhile, we respect your observation concerning the WIFI connection and would like to highlight that the speed is affected by the high traffic during certain periods and we do respect your comment about the Burger and bread taste; surely, we shall share your observation with our executive chef who endlessly works on adapting and elevating the menus although it is not easy to satisfy the savor of more than 25 nationalities. We are waiting for your next visit soon. Sincerely Mohamed El Amry General Manager

radomird813 2016/05/18
« Friendly & Good Service »

Abdelqader, Dina and other staff are just excellent and go out of their way to help. Highly recommended. It is next to the Cairo International Airport and there is 24 hour shuttle service. Two swimming pools for those staying longer.

Mohamed E, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed El Amry General Manager

ueno18 2016/05/09
« GREAT FOR OVERNIGHT STAY NEAR AIRPORT »

Great location for an overnight stay before an early check-in at the airport. Nice Rooms, outlets and entertainment. Really enjoyed the stay and evening before a short night sleep. Sharp staff helped out for a very very early airport transfer which was on time on spot. I arrived at night and checked out early, so couldn't see the hotel surroundings, seems to have a nice pool with gardens and terraces.

Mohamed E, General Manager at Novotel Cairo Airport, responded to this review

Dear valuable guest, Thank you very much for taking the time to post your kind feedback on Tripadvisor. It is our extreme delight to know that you valued the hotel’s location, free airport shuttle service, comfy rooms along with our varied services and facilities. Novotel team is looking forward to have the pleasure of hosting you again soon. Mohamed El Amry General Manager

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