Hotel - Mercure Hotel Freiburg Am Muenster
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Mercure Hotel

Mercure Hotel Freiburg Am Muenster

Auf der Zinnen 1 
79098  FREIBURG
GERMANY

863 reviews
TripAdvisor Rating Based on 863 reviews
Best price guarantee
From
From 77.00 EUR Non member rate
From 73.15 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
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Select your dates 77.00 EUR
Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking (Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
  • Pet allowed 10  EUR
  • Fitness centre  (Nearby)
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking (Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)

Leisure and activities

  • Fitness centre  (Nearby)
  • Other sports activities (Nearby)
    • Badminton (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 18:00-21:30
    • Opening hours : Week-end SA 18:00-21:30 / SO 18:30-21:30

Business services

  • 4 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 3-star Mercure Hotel Freiburg am Münster, you can choose between Standard and Privilege Rooms. Spacious Family Rooms are available for family breaks. All 115 rooms are air-conditioned and non-smoking. Two childrenup to 12 years can stay free of charge in their parents' room on request. Cribs are available on request. Your pet is also welcome (EUR 10 per night). Some rooms overlook the street. Quiet rooms and non-smoking rooms subject to availability.

  • 115 rooms
  • 100% non-smoking hotel
  • 11 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • RJ 11 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Hotel Freiburg Am Muenster

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 863 reviews

MGrazia13_13 2016/09/14
« perfect location »

very nice hotel with perfect location. the car park is a bit expensive but is really handy and if you fly to Basel airport, it is cheaper to rent a car in France and park at the hotel rather than catching the verry expensive airport bus to Freiburg

H0492-GM, Reception at Mercure Hotel Freiburg am Muenster, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Metzger

Flavia L 2016/01/03
« Nice »

The room is nice for three person, the third bed is comfortable, the location is good, nearby the center, the breakfast and the service are good as well. There is a parking in the hotel. I recommend it.

H0492-GM, Leiter Front Office at Mercure Hotel Freiburg am Muenster, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Heike Buchwald Reception

Grant S 2015/05/18
« Standard Mercure Fare »

You can rely on Mercure to give you a good comfortable room with good breakfast, service and cleanliness. The balcony next to the bar for smokers and non-smokers was lovely in spring. Quite enjoyable.

H0492-GM, Manager at Mercure Hotel Freiburg am Muenster, responded to this review

Dear client, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Munster and we are sorry, that not everything was to your fully satisfaction. I will share your comments with our team to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Graf-Mathias Direktor http://www.tripadvisor.de/ShowUserReviews-g187281-d199837-r272833971-Mercure_Hotel_Freiburg_am_Muenster-Freiburg_im_Breisgau_Baden_Wurttemberg.html#

JCTech012 2015/02/19
« Short stay »

I only stayed overnight at this hotel, and didn't use the facilities the hotel offers. However the room was well presented, the bed comfortable, the bathroom clean and fully functional. I will be back at the end of the month and will stay here again.

H0492-GM, Manager at Mercure Hotel Freiburg am Muenster, responded to this review

Dear client, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit , end of month, will be as pleasant as the previous one. Sincerely Patrick Graf-Mathias Director

MichaelJMcCallion 2015/02/02
« Nice Hotel in Freiburg »

This is a Three star Hotel but the service and staff were excellent. Would recommend this Hotel as very close to the Old city and shops, bars, restaurants and not far from the very impressive cathedral.

H0492-GM, Manager at Mercure Hotel Freiburg am Muenster, responded to this review

Dear client, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Patrick Graf-Mathias Director

USexpatmom 2015/01/03
« Great location, average hotel »

The location is great for exploring the city. The room was spacious for a family of 4. Average hotel..no minibar. My biggest complaint was the smell of urine in the bathroom. We were only there for 1night and this was a good stop.

H0492-GM, Manager at Mercure Hotel Freiburg am Muenster, responded to this review

Dear client, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In 2014 we changed every minibars against free coffee and tee faicilities in all rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Patrick Graf-Mathias Director

Janos B 2014/10/23
« Clean rooms, centrally located »

The hotel is located close to the Freiburger Münster. The rooms were clean and the view was great. The staff was friendly. The only downside is that the breakfast is quite pricey. Can recommend this hotel.

Lostinthewoods1 2014/08/18
« Good Downtown Hotel »

Excellent location, with great parking. Rooms were clean and front desk staff were very helpful. Nice bar and restaurant area. Breakfast is expensive and there are good eating options right outside the door.

Daniela R 2014/05/28
« I prefer Ibis »

It was the first time I had been at Mercury, and I didn´t like it, Ibis is much better, we asked for two beds, they give us just one bed, we ate at the hotel restaurant and asked spaggetti garlic and oil (it was wrote garlic and oil in the menu, just it) and they put too much pepper, we could´t eat it because it was very very spicy, we told it to the waiter, but he didn´t do anything. So, I don´t recomend Mercury.

Ivano62 2014/04/21
« A quiet hotel near the Münster »

For our first visit to Freiburg im Breisgau we booked this Mercure for its location in the old town and near the Munster! We were friendly welcomed by May, a pretty and charming receptionist, and were pleased with the room on the 6th floor. Unfortunately there was no safe and no fridge or minibar. So we deposited some valuables in a safety box near the reception and placed some medicine requiring cool storage in the receptionist fridge.

Beemzed 2014/04/02
« Businesshotel »

City Center, very good breakfast, rooms quite spacy, excellent TV, I felt quite comfortably in the hotel. 5 min walk to the freiburger Münster (cathedral), the main attraction in Freiburg. Gerne wieder.

falafeltour 2014/03/23
« Value +++ »

Spacious, well appointed rooms with tea/coffee making facilities (a rarity!). Great views of the cathedral. Both reception and bar staff outstanding and fluent in English. Great value for money and great location in the Altstadt.

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