Hotel - Mercure Hotel Aachen Europaplatz
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Mercure Hotel

Mercure Hotel Aachen Europaplatz

Joseph-von-Goerres-Strasse 21 
52068  AACHEN
GERMANY

391 reviews
TripAdvisor Rating Based on 391 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Well-being (Nearby)
    • Hammam (Paying, Nearby)
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • Airport shuttle
    • DUSSELDORF (Paying)
    • KOELN (Paying)
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Dutch
    • Polish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Well-being (Nearby)
    • Hammam (Paying, Nearby)
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Golf course 18 holes  (Nearby)
  • Clay tennis court  (Nearby)
  • Other sports activities
    • Badminton (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track
    • Skating rink (Nearby)
    • Squash court (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-23:00
    • Opening hours : Week-end 06:00-23:00

Business services

  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the Mercure Hotel Aachen Europaplatz you can choose between Standard Rooms with double bed or twin beds, or Privilege Rooms with double bed or double bed and sofa. We also have a room specially adapted for guests with reduced mobilityAll 119 rooms are air-conditioned and have free WIFI access. One child aged up to 12 years can stay in your room free of charge. Your pet is also welcome (charge of EUR 10/night).

  • 119 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 10 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Pay per view channel(s)
    • RJ 11 outlet
    • Minibar
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Hotel Aachen Europaplatz

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 391 reviews
rodneywebb 2017/04/18
« good place to stay over night »

I have stayed here before and would always return. The staff are very friendly and helpful. I am not sure about the room make overs perhaps more light in the rooms. The breakfast is an outstanding delight

Christian C, General Manager at Mercure Aachen Europaplatz, responded to this review

Thank you for your comments. We are looking forward to your next stay.

luda1277 2016/04/07
« Thank you »

The service was very good. The room was comfortable. The beds though could do with bigger pillows and bigger duvet for a double bed. The location was excellent. The stuff was very helpful and friendly. They all spoke English which was very helpful. Overall I had a very positive experience at this hotel. Will definitely consider coming back.

sheila209 2015/10/01
« All National Cup Aachen 2015 »

Have stayed at this hotel for the past five years at the same time every year to attend the All Nations Cup (Arabian horses). The reception staff are polite, friendly and helpful. The room (standard) is always spotless as is the on-suite. The staff in the bar/restaurant are helpful and polite and the buffet food has improved this year! Will return next year hopefully.

BSmekels 2015/04/09
« Very nice hotel, not far from city centre »

The hotel is nice and clean. People are very friendly, at the tables as well as at the reception. Room was in excellent condition. There's plenty of choice at the breakfast (loved the range of yogurts)! The city center is easily reachable by bus or a short walk. The Carolus Thermen are even closer. There is, however, no fitness in the hotel.

J H 2014/01/07
« Week-end in Aachen »

Hotel is a short bus ride from Aachen town centre. The room was fine and clean and when we stayed there it was quite. The breakfast is superb and overall the hotel is great for our needs. In the past they have lit the fire in the lobby but on this occasion it remained unlt which is a shame because it makes it all the more cosy.

Philip-be 2013/09/03
« Good hotel with outdoor swimming pool »

Nice hotel for businessmen but also for travellers. Distance to center of Aachen around 3km but busses only a few 100m distance and buslines are very cheap here. However long good summer the water in swimming pool was TOO COLD to enjoy and i really tried, around 19degrees C. Maybe time to consider heathing but it was no important point to grade the hotel. Breakfast very good however the baker who supply is not the best choice. Well maintained hotel and no complaints. Really good value for the money !

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