Hotel - Novotel Strasbourg Centre Halles
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Novotel Hotel

Novotel Strasbourg Centre Halles Hotel

Quai Kleber 
67000  STRASBOURG
FRANCE

896 reviews
TripAdvisor Rating Based on 896 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Well-being (Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)
    • Tanning salon (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Well-being (Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)
    • Tanning salon (Nearby)
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Badminton (Paying, Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Jogging track (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-22:30
    • Opening hours : Week-end 12:00-22:30

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.All rooms at the Hotel Novotel Strasbourg Centre Halles are air-conditioned and measure 269 sq. ft. (25 m²). Choose the Executive Room and enjoy bathrobes, a Nespresso coffee machine and free minibar service.

  • 96 rooms
  • 82 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 92 family rooms
  • 8 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Computer
    • High speed transmission line
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Strasbourg Centre Halles

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 896 reviews

Denis G 2016/10/06
« Good Location but rooms very tired »

Whilst the hotel is in an excellent location, the rooms certainly on the 8th Floor (top floor) need a good makeover. The ceilings in the given room, and another offered on the same floor, both had damp and bubbling ceilings with brown discolouration (possibly mould) Toilet fixtures loose and required maintenance. Floor carpets have seen better days with large stained areas underneath window region. The staff from Housekeeping, Supervisors and Front Desk were all helpful and courteous. The cleaniness of the room, from a housekeeping point of view, was good, but sadly they can only work with what is the condition of the room.The Novotel Strasbourg Centre Halles certainly doesn't live up to the many Novotel Hotels that we have previously stayed at throughout Europe and Asia.

NOVSXB, Responsable relations clients at Novotel Strasbourg Centre Halles, responded to this review

Hi Denis, I thank you so much for sharing your experience of our etablishment in public. It is a pleasure to see your great comments concerning our staff. I will share it with all my team and I can already tell you that they will make a big smile ! :-) I apologize about your experience of the rooms. You're right, they needed to be refurbish, that is why we are actually renoving all the rooms for your entire satisfaction ! I hope to welcome you again to show you around our new rooms !! Louise and all the Novotel Strasbourg Centre Halles team

Rejsepro 2015/10/10
« Delapidated and unclean »

This was one of the worst hotels in Europe I have stayed in. Old rooms, run- down furniture, dirty old carpet, bad smell, non-functioning AC. Only redeeming feature: friendly staff. Stayed in two-star hotels that were much better.

dkfive0 2015/06/24
« Excessive last night noicse from night club »

A very well located hotel, nicely appointed with good value and convenient parking, extremely friendly and helpful reception staff, good restaurant and food quality good, nice bar with very good service. It is a real pity that one major failure is the extremely disturbing loud late night noise from the adjacent night club,which is the only reason that we would not stay there again.The management have confirmed that they will try to resolve this problem.

NOVSXB, Responsable réception at Novotel Strasbourg Centre Halles, responded to this review

Dear Madam, Sir, Thank you very much to take time for this comment. I'm really sorry about the noise, unfortunately, this incident is independant of us. Our windows would be change in a few future. That's why we hope to see you a next time in the beautiful city of Strasbourg. Best regards, Marine Beller Front Office Manager

DonCeci 2015/02/24
« Nice location, friendly staff »

Very nice hotel with excellent location - 10min from the old city, cathedral, train station. Next to a shopping mall with many parking places. The staff is friendly and helpful. The rooms are big, a bit old but convenient. Free wi-fi in the entire hotel. Empty mini bar!?

NOVSXB, Responsable réception at Novotel Strasbourg Centre Halles, responded to this review

Dear Madam, Sir, We thank you very much for your kindly message about our hotel. As you saw we are well situated in Strasbourg City Center. Our staff try to have the best "bien-être" for the guest. Regarding to the mini bar, we only have one bottle of water in it and this one is an offer from us. I'm staying at your disposal if you have more questions. Best regards, Marine Beller Assistant Front Office Manager

mgybxl 2014/07/06
« sharing a room with a little friend »

I have stayed in this hotel many times as a business traveller. It has by now become overpriced and in peak periods is no longer value for money. In July 2014 I even had to ask for another room because of a mouse running around in the room. A new room was found within 15 minutes.

NOVSXB, Directeur général at Novotel Strasbourg Centre Halles, responded to this review

Dear Guest Thank you for answering. I appreciate the time you took to share the problems you encountered during your stay. Firstly, please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel. Please be assured, that I will do my utmost to provide an appropriate follow up to your comments. I do hope that, despite these issues, we will be able to welcome you again as a client of Novotel. Sincerely, Nicolas RAMPAL

Janos B 2014/06/09
« Nice hotel, got an upgrade »

The hotel is located close to a shopping centre. The staff was friendly and we got an upgrade to a bigger room, because of our Le Club Platinum card. This included also free coffee in the room. The breakfast was a bit boring.

Bizzymum62 2014/06/04
« Everything we needed »

Not a pretty building but literally minutes walk away from the gorgeous old centre of Strasbourg. It was blissfully quiet - which I doubt very central places were on Saturday night! We just left the car for 2 days in the underground carpark & it only cost 15 Euro. We had interconnecting rooms which was perfect for our family (3 children) Breakfast was good though the staff struggled to keep everything restocked,(it was v busy) they did a good job & were cheerful & helpful. Reception staff were very nice & helpful too. My only quibble was that it took a long time to work out how the shower worked but we got there in the end.

Richard S 2013/12/16
« Strasbourg 2013 »

A good hotel well situated with efficient and friendly service. All Strasbourg hotels seem somewhat expensive reflecting the city's role Convenient location for the city centre but not especially close to the station

Vezna 2013/12/11
« Spacious but basic »

The room was spacious and even had a sofabed. The room included a TV, minibar, safe (all the amenities a 4-star hotel should offer). Not luxurious or fancy though - basic doors, walls, ceilings, carpet and bathroom fittings.

Nataly S 2013/10/31
« Nice stay »

We liked our stay in the Novotel hotel. Just one thing - air conditioning did not work. So we slept no so good as we would expected because too hot in the room. Parking was very good and easy reached. Reception was extremely nice!

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