Hotel - Novotel Paris East
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Novotel Hotel

Novotel Paris East Hotel

1 Avenue de la Republique 
93177  BAGNOLET
FRANCE

1,648 reviews
TripAdvisor Rating Based on 1,648 reviews
Best price guarantee
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From 89.00 EUR Non member rate
From 84.55 EUR Member's rate Members’ Rate, join while you book
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Members’ Rate, join while you book
Select your dates 89.00 EUR
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Fitness centre
  • Hammam

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 38 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements.Our 269 sq. ft (25 m²) rooms and are designed for your comfort, with quality bedding, air conditioning, flat-screen TV, safe, room service and bathroom with bathtub or shower. Rooms can accommodate up to 4 people and are ideal for families.

  • 609 rooms
  • 489 non-smoking rooms
  • 14 rooms for people with reduced mobility
  • 78 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Computer
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Paris East

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.0/5 Based on 1,648 reviews

Andrew A 2015/09/20
« Worst Novotel I have ever stayed. »

I am a gold member with the Accor Hotels Group - Le Club Accor. There was some fair going on in Paris and I did not get to stay at my usual Novotel hotel. I therefore opted to stay at the Novotel Paris Est. 1. There was confusion at the time of check in. All the names were changed and credit cards confused. (there were 3 of us, 1 Platinum member, 1 gold member and 1 non member). 2. I stayed in room 1284. The corridor stank all the time. 3. The room had two lights that did not work. I informed the reception after the first night of stay. They had the whole day to fix it. I came back in the evening and the lights were not fixed. 4. Check out was a problem courtesy the confusion created by the person who checked us in. The invoice was in the name of the person who was a non member of Club Accor. So none of us got points for the stay. One of the senior personnel at the reception managed to get my name printed on the invoice and offered to 'directly credit points to my account although it was a very unconventional practice' - his own words! Never knew hotels were doing their guests a favour by taking their money. Would not stay at the hotel if it was the last place in Paris. LOL!! Lots to luck to Novotel management. Third rate personnel at a decent property. The best part of the stay was the server in the restaurant who served us on the first night of stay. Funny guy and the food was great even if the choice was limited. He was worth the visit to the restaurant. He should be moved to a better Novotel property!

Novotelparisest, Guest Relation at Novotel Paris Est, responded to this review

Dear Andrew, Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aïssata. Guest Relation.

smo96 2015/09/12
« Not 4 Star »

No bell boy to help with luggage. No door man. Not enough reception staff. Small, dirty, poorly furnished room w cheap amenities & low quality bed sheets & towels. Over priced. Horrible neighborhood. Priceline sold it as Paris. It is a suburb next to the highway & a very old dirty mall. Disgusting area. No restaurants. Last stop on the metro. Scary people. Hotel reception staff nice but slow & I guess they have no concept of what a 4 Star hotel is supposed to be. Gross overall.

Novotelparisest, Guest Relations at Novotel Paris Est, responded to this review

Dear Smo96, First of all, we thank you for your feedback. We apologize that your experience has not been as expected. I would like to get more informations about your stay (name, date of your stay, room number ...). Feel free to contact me at H0380-FO2@accor.com Sincerely, Aïssata Guest Relation

rjwb_12 2015/08/20
« Good value on the outskirts of Paris »

It's the second time I've stayed in this hotel and it's very comfortable and friendly. The location towards the metro station is a bit scruffy around but that is reflected in the price. The only downside this time was a room that smelled of cigarette smoke, but everything else lovely.

Novotelparisest, Guest Relations at Novotel Paris Est, responded to this review

Dear Rjwb_12, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Aissata. Guest Relations.

StamfordBridge1905 2015/06/19
« Good Hotel »

Good hotel, well run, clean with a good friendly service. We ate in the hotel restaurant on the first evening due to the late arrival of our friends that we were meeting and found the service OK, food average but over priced (comparing with local restaurant prices for food and drink). There are no restaurants very close to the hotel but plenty within a short walk towards the city centre or a couple of stops on the tube. The hotel is in a good location for the tube network being only a couple of minutes walk from a tube station.

Jim M 2015/05/07
« Good hotel - not sure about location »

Good quality Novotel in a less desirable area. Easy to get to Gallieni station (the terminus of Line 3) but not much else around. Breakfast was good and efficient and the staff helpful. Can recommend if looking for a quality hotel at reasonable price and you are not fussed about the location,

Novotelparisest, Front Office Manager at Novotel Paris Est, responded to this review

Dear Mr Jim, Thank you for the great review of our hotel! We will share that with our staff. We are glad that you enjoyed your stay and hope to see you again soon. Sincerely, Laurent Front Office Manager

chrisF9103CN 2015/04/19
« Convenient stay, exallent location »

Good enough. Clean room. Very convenient venue to visit Paris. Metro station, along with a mall, less than a minute away. Breakfast wasn't so rich. It could be better for a such ranking hotel. The parking lot for the car at the garage of the hotel was a little bit expensive, comparing with other respective firm hotels.

Novotelparisest, Front Office Manager at Novotel Paris Est, responded to this review

Dear ChrisF , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Laurent Front Office Manager

Iacopo65 2015/04/08
« Good hotel, but not perfect! »

+: We arrived late in the evening and the sofa bed for the children was not ready and there was a strong cigarette smoke smell in the room. -: Very close to metro, very good breakfast, kind and helpful staff, clean and very quiet room, possibility to have late check-out.

Novotelparisest, Guest Relations Manager at Novotel Paris Est, responded to this review

Dear Lacopo65, Thank you for taking the time to tell us about your experience at the Novotel Paris Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence in order to be perfect for the next time ! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent. Guest Relation

christian790 2015/02/17
« OK hotel »

If you have no problem with living a little outside centre of Paris it is an ok hotel. Fair prices and polite and helpful staff. Breachfeast was below average in my oppinion - and there was a kind af humid smell in the hotel hall on the 10th floor.

Richard S 2014/11/02
« Good for Paris City centre and Disneyland! »

I was worried about the odd looking neighborhood where this hotel is situated but it turned out fine. Very close to the Metro Station to get into the City and 30 min drive to Disneyland. The hotel car park was a bit expensive. There is a fantastic supermarket in the shopping centre next to the Metro...worth a few hour visit, especially if you like sushi...3 sushi ladies making great sushi inside the supermarket.

Novotelparisest, Responsable relations clients at Novotel Paris Est, responded to this review

Dear Richard S, We thank you very much for sharing your comment with other travelers on Trip Advisor. We are glad to note that you appreciate the shopping center as well as the service we offer at the Novotel Paris Est. It will be a pleasure to welcome you back soon and indicate you some others Chinese and Japanese Restaurants in the surrounding area. Sincerely, The Guest Relation Department.

Javed I 2014/09/01
« Good »

Clean,nice lobby friendly staff nice,clean room near to metro and shopping mall there is a good chinese reastaurant near to hotel playing area for children is ok free internet ease to go centrap paris

Novotelparisest, Responsable relations clients at Novotel Paris Est, responded to this review

Dear Javed I, It is such a pleasure to read your comment, we are glad to know that our rooms, the affability of our staff as well as the services we offer met your expectation. Your lines have been shared; it is a real motivation for our team to ensure a high grade level. We really hope to welcome you soon at the Novotel Paris Est, Sincerely, The Guest Relation Department

Susanajarvis20 2014/05/28
« stuffy and poor breakfast »

We had chosen a room with a 'city view' The view was nothing more than part of the motorway behind the hotel and some buikdings, nothing to justify thevextra charge. The room was hot and stuffy despite of a constant hum of the so called air conditioning.The breakfast was terrible and the hot buffet was actually cold plus the restaurant closed too early, 9am. Location wise: rough area but with easy acces to subway. Customer service good.

Novotelparisest, Responsable relations clients at Novotel Paris Est, responded to this review

Dear Susanajarvis20, First of all, I would like to thank you for taking the time to share your experience at the Novotel Paris Est. We do apologies for all the inconveniences that occurred during your stay. Be sure that your comment has been forwarded to our different service, especially the Restaurant and the Maintenance Teams. As a matter of fact, those points mentioned in your comment do not reflect our normal standards of service. We Hope you will give us a renewed opportunity to welcome you at the Novotel Paris Est. Best Regards,

J K 2013/12/15
« Perfect for my needs »

The hotel was centrally located for me. Easy to get to central Paris from there. My room was clean, the bed very comfortable and quiet. The perk of sparkling and still water was very much appreciated after a long day traveling.

Ben S 2013/10/17
« Bad services »

The services is terrible especially the receptionist. no smile, no greetings, does not take care about the clients at all. I called the reception several times from my room, nobody ever picked the phone.

Linda M 2013/06/26
« paris »

staff were friendly but hotel was showing signs of age. Compared to Novotel gare de lyon it was way shabbier Had an executive room so I wonder what the normal room was like?? a bit too far out of town but it was a last minute booking. Beds are comfortable and it did the job of a place to stay.

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