Hotel - Mercure Paris Arc de Triomphe Etoile Hotel
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Mercure Hotel

Mercure Paris Arc de Triomphe Etoile Hotel

27 avenue des Ternes 
75017 PARIS
FRANCE

594 reviews
TripAdvisor Rating Based on 594 reviews
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Mercure Paris Arc de Triomphe Etoile Hotel

Mid-scale hotel for business trips or leisure

The team at the Mercure Paris Arc de Triomphe Etoile hotel welcomes you to Paris. Take advantage of our location in the heart of the capital to stroll down the famous Champs-Élysées.

Muriel Gavez, Hotel Manager

A few steps from the Champs Elysées and Arc de Triomphe, the 4-star Mercure Paris Arc de Triomphe Etoile has a modern design for a relaxing stay at the heart of the City of Light. Each room has been designed and equipped according to the principles of color therapy to combine well-being, top of the range and quality services. Located in the immediate vicinity of the Porte Maillot conference center, we will make sure you enjoy your stay.

The Mercure Paris Arc de Triomphe Etoile has a privileged location in the heart of Paris and the famous Champs Elysees . You will appreciate its proximity to the Arc de Triomphe and the Palais des Congres at Porte Maillot You will easily access to Montmartre, the Marais district, Disneyland Paris, the Eiffel Tower and the Defense business district thanks to the many lines metro, bus and RER located near the hotel. Parc Monceau is a few minutes walking.

Hotel extras
  • Free WIFI throughout the hotel
  • 2 metro stations within 5 minutes
  • Ideally located in the heart of Paris
  • Close to the Champs Elysees and the Palais des Congrès
  • Direct access to the business district of La Défense
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking  (Nearby)
  • Pet allowed 10  EUR
  • Breakfast
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking  (Nearby)
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Deposit before 9am,pick up 8pm,except sun & b.h (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Paris Arc de Triomphe Etoile Hotel

27 avenue des Ternes
75017
PARIS
FRANCE

Tel: (+33)8/25801919
Fax: (+33)1/47637791

Check-in from 14h00
Check out up to 12h00
Access and transport
  • CARS AIR FRANCE : CARS AIR FRANCE, ETOILE CHAMPS ELYSEES
  • ETOILE/GARE DE L'EST : 30, 31, 32, TERNES
  • GARE DU NORD/NEUILLY : 43, TERNES MAC MAHON
  • PTE CHAMPERRET/MONTPARNASSE : 92, 93, TERNES MAC MAHON
  • CHARLES DE GAULLE/NATION : 6, CH. DE GAULLE
  • LA DEFENSE/VINCENNES : 1, CH. DE GAULLE
  • NATION/PTE DAUPHINE : 2, TERNES
  • ARGENTEUIL : C, PTE MAILLOT
  • POISSY : A, CH. DE GAULLE
  • PARIS ORLY At 15km / 9.38 miles
  • PARIS ROISSY CDG At 25km / 15.63 miles
  • A1 At 0.3km / 0.19 miles
  • A10 At 0.3km / 0.19 miles
  • A13 At 0.3km / 0.19 miles
  • PORTE DES TERNES At 0.3km / 0.19 miles
  • PORTE MAILLOT At 0.3km / 0.19 miles
  • PARIS GARE DE LYON At 8km / 5 miles
  • PARIS ST LAZARE At 1.5km / 0.93 miles

GPS : 48.878381, 2.295069

Our rooms

Enjoy relaxing in our modern and functional Superior Rooms, all fitted with color therapy lighting. For even more comfort, you could stay in one of our two suites measuring 323 sq. ft. (30 m²) and featuring a private terrace.

  • Superior Room With 2 Single Beds
    Superior Room With 2 Single Beds

    Modern room with duvet, flat-screen satellite TV, minibar, air conditioning, safe, tea and coffee making facilities and free WIFI. Bathroom with bathtub or shower, hairdryer and slippers. Separate toilet.

  • Standard Room for 1 person with 1 large bed and balcony
    Standard Room for 1 person with 1 large bed and balcony

    Standard Room with balcony, equipped with duvet, flat-screen TV, minibar, air conditioning, safe, tea and coffee making facilities and free WIFI. Bathroom with shower and hairdryer. Smoking room.

  • Privilege Room with 1 double bed
    Privilege Room with 1 double bed

    Experience the indulgence of our luxury room and enjoy the finest bed linen exclusive to Mercure, iPhone/iPad docking station, Nespresso machine and many other subtle touches designed to ensure the perfect stay, whether it's for business or leisure.

  • Junior Suite with terrace and a double bed
    Junior Suite with terrace and a double bed

    Make your stay even better with a private terrace to add to your comfort. There is a table and armchairs with a cooling spray in summer and blankets in winter. This outside area is the perfect place to kick back and relax, whatever the season.

  • Superior room with 1 double bed
    Superior room with 1 double bed

    Modern room with duvet, flat-screen satellite TV, minibar, air conditioning, safe, tea and coffee making facilities and free WIFI. Bathroom with bathtub or shower and a hairdryer.

  • Superior Room for one person with 1 large bed.
    Superior Room for one person with 1 large bed.

    Modern room with duvet, flat-screen satellite TV, minibar, air conditioning, safe, tea and coffee making facilities and free WIFI. Bathroom with shower, hairdryer and slippers.

  • 54 rooms
  • 51 non-smoking rooms
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

M'SHOP - BOUTIQUE GOURMANDE Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

M'SHOP - BOUTIQUE GOURMANDE Type of cuisine: Healthy eating


Be tempted by our healthy and delicious seasonal dishes, and fill up on vitamins! Our Boutique Gourmande is open 24 hours a day. The hotel offers a selection of fine wines and soft drinks.

Find out more and book
See all our restaurants and bars

Our customer reviews for Mercure Paris Arc de Triomphe Etoile Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 594 reviews

sam6364 2016/04/17
« Nice hotel, friendly and helpful staff. »

Hotel nice and clean. Located near train station, convenience. Lots of branded shop around, about 5 to 8 minutes walk from hotel. Hotel staff very friendly and helpful. Clean are clean except hotel lift very small.

Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.

Chas_Mary 2015/09/29
« A few days in Paris »

The staff were pleasant and helpful when needed. The room was a good size, not squeezy. Modern interior. Easy access to Metro, very close to the Arc de Triomphe. We were on the first floor so did not have to use the tiny lift. We enjoyed the stay there.

Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Thank you very much for your review. We are really happy to learn that you enjoyed your stay in Paris with us as we are doing our best for our clients. Hoping to welcome again for your next Parisian stay. Please receive all our best regards.

PumbaMunich 2015/07/13
« Great Hotel »

I spent only 1 night in this hotel. It was actually quite good, location is perfect, right next to a market , a supermarket and a couple of restaurants. The metro isn't too far away either. As an accor gold member my status was respected and I was offered a free upgrade. The room I got was great, good view, good service, good AC and overall a good feel at this hotel. The staff is very professional and attentive. The only bad part is to get the bill the night before to save time, the receptionist wasn't able to get it done.

Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear guest, Thank you for taking the time to post your warm comment and for your feedback. For your next stay, may we suggest you to use the Fast Check-out in order to avoid any waiting time. Hence, your invoice will be sent by mail after your check-out. Thank you again for your loyalty. Hoping to have pleasure to welcome you again. Best regards.

Jorge R 2015/04/06
« Quite a nice hotel to stay in Paris »

I was pleasantly surprise with this hotel-- centrally located very close to the Arc du Triomphe.The rooms were new, spacious,(for Paris), and clean. If there was something to improve, it would be the quality of the breakfast --very very poor...

Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Guest, Thank you for your review. Please accept all our apologies if our breakfast didn't meet your expectations. Some correctives actions have been taken further to your comment. Looking forward to receive you again. Best regards.

ColinR0 2015/03/10
« Perfect location »

Perfectly situated within easy reach of The Arc de Triomphe, this hotel provided an excellent base for a two night stay. Two of us stayed in a junior suite which was excellent and one in a privilege room, which also proved to be satisfactory. Staff were helpful and friendly. The ground floor facilities may be limited but were adequate, bearing in mind that this is the heart of Paris, with cafes, shops and restaurants within easy reach.

Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear guest, Thank you for the time spent writing your review. As per your word, our hotel is centrally located and closed to every point of interest. Thank you again for staying with us and hoping we will have the pleasure to welcome again.

Simon E 2015/02/23
« Good value for central Paris »

Ideal location near Porte Maillot - near to the arc de Triomphe and the "triangle d'or" Refurbished room with led lighting was small but quite ok for a 1 or 2 night stay Plenty of good bars and restaurants nearby

Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Thank you for staying with us and for your advices. Hoping we will have the pleasure to welcome again.. Best regards.

Dorothy H 2015/01/29
« Deception »

I have choosen the Mercure Paris Arc de Triomphe because I have been there twice. But this time it was a deception. Very expensive and a bad service. The armchair in the room has a hole (I have the photo) and I asked to change it. But they do nothing. As a rate os 200 Euros I should have tissues, but I only had because I asked about it. As there is not a ramp on the stairs, when I have checked out I asked for the attendant to help me, but he did it without any care. When I asked about the level of my room, they told me that the superior room is that one with a "cour" view.

Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Guest, Thank you for your comment. We are sorry to learn that you were disappointed by your stay with us. Please accept our apologies and be sure that some correctives actions will be done. Thank you for your understanding and for your loyalty. Hoping you will give us the opportunity and the pleasure to welcome you again for your next stay in Paris.

EMMASHANG 2014/10/08
« Stay with Pet »

The room is comfortable, despite compact size. I had selected a room with Balcony which was Ideal because I travel with a small Pet, and it gives more space for us. The wood floor room allows cleaner environment when u have a pet. I indicated the situation with the animal and both reception AND Floor staff was very aware and helpful.

Oamirault 2014/09/30
« Good location close by Charles de Gaulle Etoile »

This is a modern hotel with a good location: 5 min walking from the Champs Elysees and close by several subway/RER stations. Rooms are modern. The rooms with a balcony are though a bit smaller. Breakfast is good.

Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear guest, Thank you for sharing your experience with us and for your recommendations., We hope to welcome you again for your next Parisian visit. Please receive all our best regards.

Sunil L 2014/09/21
« excellent location »

excellent location, breakfast was good but after the 2 day it got boaring to eat the same thing again and again but in general was excellent ! Staff was very friendly and tried to help us by giving the correct information which saved us a lot of time

Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear guest, Thank you so much for your kind review that I shared with all my staff. Waiting for the pleasure to welcome you again for your next stay in Paris. Please receive all my best regards.

LIZANDJIM2014 2014/07/15
« GOOD LOCATION »

This hotel is in a good location with only a short walk to see the iconic Arc de Triomphe. However it is what it is - a standard, no frills hotel primarily for businessmen. We found the reception area rather dull. The breakfast room was an extension of the reception area and we would have preferred brighter lighting. The room was not a bad size and the bathroom was fine but there was gimmicky colour changing lights which we considered unnecessary. In fact the hotel lacked personality.

Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear guest, First of all, I would like to thank you for your review. Our hotel is centrally located and closed to every point of interest, easy to reach by public transportation station, convenient for business and leisure. For more comfort and space, you can choose the Privilege room for your next stay in Mercure brand. Thank you for staying with us and hoping we will have the pleasure to welcome again.

Anabel1968 2014/05/29
« 18th birthday »

Me & my daughter went for the weekend for her 18th, hotel was central & easy to get to everything. Would recommend . Breakfast had plenty of choice. Taxi were close by metro enough eateries nearby. Very friendly staff

Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear guest, We are so grateful for your great review. Thank you for your kind words. We are looking forward to welcome you again for your next Parisian stay. Sincerely.

SeriousTraveller197 2014/04/14
« Paris you're great! »

I had a pleasant stay in Paris that I visited for business, short but efficient also thanks to the perfect balance a Mercure hotel can provide between, a good central location, the comfort of an ideal room and a nice formal welcome from the personal. In essence, everthing at it's place.

Muriel G, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear guest, Thank you for your review and for your support. We are so happy to learn that you enjoyed your stay with us. Looking forward to have the pleasure to welcome you again. Please receive all our best regards.

Pacifistm K 2013/11/19
« location is good, but... »

The hotel is located close to arc de triompe, easy to find if you take the air france airport shuttle from cdg or orly. I think the hotel is average because it has very few amenities provided as a 4 star hotel, compared to other 4 star hotels in europe, eg. no slippers in the room, 1 bottle of water per stay only, no body lotion, mercure brand shower gel and shampoo, etc.(I'm already their platinum member, but what I got is just one level room uograde only, from standard to superior). Also the bed linens they used is not as smooth as I find in other hoteld that charge about the same amount. So, if you want a hotel that is clean, convenient and average, then this maybe the hotel you want to stay in, otherwise I'd say look for hilton, hyatt or even pullman. Other brands of hotel give you more value for the same money, and recognize your hotel program status better.

etoile17, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear guest, We are very thankful for your precious feedback, posted recently about your stay at our hotel, the Mercure Paris Arc de Triomphe Etoile. We are happy to read that you found our hotel well located. Effectively you can reach our hotel directly with the Air France shuttle from both airports (CDG and Orly). Concerning the upgrade, the difference between the Superior room and the Standard room, is the size, 14 m² for the Standard and 20m² for the Superior. If you want to have more amenities (sleepers, body lotion, Nespresso machine, 42" TV, I-phone Station, etc) on your next stay, you can book one of our Privilège rooms. We really hope, that you will come back on your next stay and give a new chance; it will be a pleasure for us to help you with your booking. Don't hesitate to ask a Privilège room. Kind regards, Antoine Caffarena General Manager

EMMASHANG 2013/08/29
« Excellent Location and convenient »

Staying in Mercure Paris Arc de Triomphe allows access to extensive shopping and dining areas. It is walking distance from Champs Elysees and Fast access to Paris, and Yet a very good location for a lively, homely area. Aside, Airport Access by bus is highly convenient.!

etoile17, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Guest, We thank you so much for your nice review posted on this site, after your stay at our hotel, the Mercure Paris Arc de Triomphe Etoile. We are very glad to know that you liked our location; indeed, we are located in a bustling quarter with plenty of restaurants and shops around, very close to the Arc the Triomphe and the Champs Elysées and public transportation. Hoping to have the chance to welcome you back at our hotel for your next visit in Paris, don’t hesitate to contact us directly, we will be happy to take care of your booking. Kind regards, Antoine Caffarena General Manager

Richard_Whitwell 2013/07/31
« Great location, very friendly staff »

We arrived early and were informed the room was not ready but they would hurry the housekeeping along. The reception staff took our bags and we went for a short walk around the Etoile district. On returning before 12:00 the room was ready and the staff very welcoming. From there on the hotel was excellent in all respects. Only criticism would be the lack of lounge and bar facility on the ground floor, but in this case it did not matter as there are many restaurants and bars in a very short walking distance.

etoile17, Directeur général at Mercure Paris Arc de Triomphe Etoile, responded to this review

Dear Guests, First of all, I wish to thank you for taking the time to post this very nice review on TripAdvisor, after your recent stay at our hotel, the Mercure Paris Arc de Triomphe Etoile. We are very pleased to read your great comments and to see that you had a very good stay with us, please be assured that we have shared your nice compliments with our teams. It is true that we are located in a very nice Parisian neighborhood with plenty of shops and restaurants nearby. Effectively, we don’t have a bar, but we have a pleasant “Boutique Gourmande” (Mshop) with all kinds of drinks, snacking, hot dishes and salads. Our team does the service in the lobby. Hoping to have the chance to welcome you back at our hotel for your next visit in Paris, don’t hesitate to contact us directly, we will be happy to take care of your booking. Kind regards, Antoine Caffarena General Manager

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