ibis Leuven Centrum 3 stars

Customer review rating (ALL Rating) 4.3/5 628 reviews

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Description

Hotel extras

  • In the heart of the city

  • Many restaurants and shops around the corner

  • Daily breakfast buffet and bar for refreshments

  • Just 20 km from Zaventem Airport

  • Reception open 24 hours a day

Our accommodation(s)

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Hotel location

ibis Leuven Centrum

Brusselsestraat 52
3000 LEUVEN
Belgium

GPS:50.880095, 4.697581

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  628 reviews

TripAdvisor Rating  3.5/5  564 reviews

Fire alarm in the middle of the night

Customer review rating 2.5/5

Günther Couples - Confirmed reviews ALL

the room was OK. The shower door leaked and every day after the shower the feet towel and the floor would be soaked. The cleaning staff was very helpful with this issue and every day they left a clean bathroom and clean towels behind. Thanks :) On the third night there was a fire alarm in the middle of the night that woke up the entire hotel. False alarm, someone opened the wrong door? We were told that and to go back to our rooms. Still the alarm took quite a while to go silent. The following morning there was no comment on this, no acknowledgement, no apology. The staff should be better trained to turn off an alarm in less than 10 minutes. And some kind of apology or compensation would be appreciated after ruining our sleep.

Dear Gunther, Thank you for taking the time to review your recent stay. We're glad to hear that our cleaning staff's attentiveness to your needs regarding the bathroom situation met your expectations, and we appreciate your kind words about their service. Our hotel indeed strives to maintain a high standard of cleanliness and guest service. We regret to hear about the disturbance during your stay due to the fire alarm and understand that such incidents can disrupt a peaceful night's sleep. Please rest assured that the safety and comfort of our guests are our top priorities, and we continuously work on improving our procedures to ensure quicker resolutions to any unexpected events. While we cannot undo the inconvenience you experienced, we truly value your feedback as it helps us to enhance our guest experience. It would be a pleasure to welcome you again. Best regards, Peter, Deputy Manager

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

The evening receptionist was friendly and really helpful. Sadly don’t know his name but he was great.

Well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

All good except the smell in the bathroom.

Dear Guest, Thank you for your feedback. It's wonderful to hear that our central location in Leuven was to your liking. We are proud to offer convenient access to the heart of the city. We would like to address the concern you mentioned regarding the smell in the bathroom. While our rooms and bathrooms were recently renovated for your comfort, we take your feedback seriously and will look into this matter to ensure all our guests have a pleasant stay. We hope that we can see you again soon. Kind regards, Peter, Deputy Manager

At the center

Customer review rating 4.5/5

Ates B. Business - Confirmed reviews ALL

Personnel is friendly, rooms are clean. Location is very convenient

Well located nice hotel with friendly staff

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Amazing hearty breakfast and very nice staff

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Other web-users rate our hotel

  • 609 reviews 9/10 Location
  • 703 reviews 4.5/10 Room
  • 501 reviews 9.3/10 Service
  • 10 reviews 7.9/10 WiFi
  • 515 reviews 2.2/10 Comfort
  • 324 reviews 8.2/10 Breakfast
  • 203 reviews 7.4/10 Cleanliness
  • 113 reviews 2.1/10 Amenities

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