ibis Schiphol Amsterdam Airport 3 stars

Customer review rating (ALL Rating) 3.9/5 4,517 reviews

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Description

Hotel extras

  • An ALLSAFE hotel certified by Bureau Veritas

  • Park, Sleep & Fly package on offer

  • Direct 20-minute bus ride to the city centre

  • Complimentary airport shuttle

  • Buffet restaurant for breakfast, lunch and dinner. 24/7 take away shop in the lobby.

Our accommodation(s)

Hotel location

ibis Schiphol Amsterdam Airport

Schipholweg 181
1171 PK BADHOEVEDORP
Netherlands

GPS:52.325325, 4.795116

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  4,517 reviews

TripAdvisor Rating  3.5/5  5,198 reviews

Great service

Customer review rating 4.5/5

Christin Families - Confirmed reviews ALL

Our flight was cancelled past midnight without any hotel compensation and we tried our luck to show up at the Ibis reception desk in the morning (around 9 Am). The staff was so kind to let us to have early check in and we able to get the rest we desperately need.

Dear Christin, We would like to thank you for this review about your recent experience in our hotel. It is truly rewarding to learn of your satisfaction with our cleanliness standards and our team's service, especially under the stressful circumstances of an unexpected flight cancellation. The fact that you highlight our staff's willingness to accommodate an early check-in so you could rest, resonates deeply with our commitment to guest care. We are also delighted that you are part of the ALL – Accor Live Limitless loyalty programme, and we trust that you find value in our efforts towards sustainable development, even though they were not a focal point of your feedback. Your willingness to recommend ibis Schiphol Amsterdam Airport speaks volumes, and we thank you for your endorsement. As you continue your travels, remember that our team is here to ensure you have a seamless and comfortable experience. Should you wish to stay updated on our latest offerings, we are pleased to include you in our newsletter subscription. We hope to welcome you back. Best wishes, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Long queue to check in

Customer review rating 2.0/5

Stijn D. Business - Confirmed reviews ALL

When arriving at 23h30, you do not way to queue at check in for half an hour. Why has Accor still not have a self check in option?

Dear Stijn, Thank you for taking the time to review your stay. We apologize for any inconvenience during the check-in process but appreciate that you have brought this to our attention. We regret that you felt the service provided by our reception team was not up to the usual high standard we set ourselves; this gives us the opportunity to review our procedures with the team. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Good stay

Customer review rating 4.5/5

Siva L. Couples - Confirmed reviews ALL

Hotel is clean, good for travelers as shuttle bus to airport is mostly on time.

Dear Siva, thank you for taking the time to share your experience with us. We are delighted to hear that our commitment to cleanliness met your expectations and contributed to a pleasant stay. It is also gratifying to know that our shuttle service was efficient and convenient for your travel needs. Our team at ibis Schiphol Amsterdam Airport is continuously striving to deliver excellent service, and your commendations serve as encouragement to us all. Although you are not currently a member of ALL – Accor Live Limitless, we hope that the positive aspects of your visit might inspire you to consider joining for future benefits. Thank you once again for choosing us for your travel needs, and for highlighting what you enjoyed. We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Service Above and Beyond

TripAdvisor rating 5.0/5

darrencZ2256EV TripAdvisor review

My wife and I booked a night at the IBIS the day prior to our early morning flight back to Canada. We arrived late afternoon via the shuttle, after taking the train to Schiphol from Arnhem. My wife had been ill that morning, having picked up a virus from a family member. Long story short, after checking in and receiving our room keys, my wife became unwell. She was sitting in one of the lobby chairs when she lost consciousness. I immediately called for assistance, and the response took less than one minute. A staff member with first-aid training and carrying a medical bag assessed her and helped her regain consciousness. The duty manager stood beside me while he called 0911 and was also in communication with a doctor's post receiving advice. A third staff member was nearby at the ready, in case anything was needed. My wife, thankfully, recovered quickly. However, the staff member stayed with her for 15 minutes, showing great kindness and consideration. The duty manager helped me bring all of our luggage up to our room. I was also offered "a beverage or anything else that I needed". An EMS team soon arrived and provided testing/assessment in their ambulance. Overall, a 5-star response, that was greatly appreciated. Thanks again to all who provided assistance. The hotel is large, but friendly. There are multiple varied hospitality and food options to meet the needs of all travellers. The facility is very clean. Rooms are compact but very functional. The 15-minute shuttle bus to the terminal runs very regularly.

Dear Darrencz, Thank you for such a great review. We are heartened to hear of your recognition for the swift and caring actions taken by our staff during the unforeseen medical situation with your wife. Ensuring the safety and well-being of our guests is a top priority, and we are glad to have been able to assist effectively in your time of need. It is always rewarding to learn that our facilities, including the variety of our hospitality and food options, as well as the cleanliness of our rooms, have met the expectations of our guests. We believe that our commitment to functionality and comfort plays a crucial role in providing a satisfying experience at our hotel. Additionally, we are pleased that the convenience of our shuttle bus service contributed positively to your overall experience, making the journey to and from the airport terminal smooth and stress-free. We look forward to a return visit from you in the future. Best wishes, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20 5025106 H0649-GR@accor.com ibis.com - accorhotels.com

Reasonable stay. Basic accommodation

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Overnight stay. Room basic. Very limited TV options. Suitable for lay over /in transit stay

Dear Guest, Thank you for reviewing your recent experience. We are truly heartened to hear your positive remarks about our expedient booking service and the cleanliness of our rooms, which we prioritize for the comfort and well-being of our guests. However, we regret to hear that our room amenities did not meet your expectations. While our rooms are designed to offer a streamlined, functional experience conducive to relaxation, we understand that modern amenities contribute significantly to the comfort of our guests. Additionally, we take note of your comments regarding the breakfast options. We aim to provide a variety of choices to suit diverse preferences and are reviewing our selection to better meet the expectations of our valued guests. Our commitment to providing a hospitable environment is unwavering, and we are encouraged by your satisfaction with the fundamental aspects of your stay. We remain at your service for any future visits, hoping to elevate your experience to the highest standard. We hope to welcome you back. All the best. IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

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