Novotel Suites Geneve Aeroport 4 stars

Customer review rating (ALL Rating) 4.6/5 870 reviews

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Avenue Louis Casaï 30, COINTRIN, 1216 GENEVA, Switzerland

Description

Hotel extras

  • Spacious and comfortable Superior Suites and Executive Suites

  • Option of transforming the suites into meeting rooms

  • Fitness center access from 6:30am to 10:30pm

  • Prepared dishes to eat in or take to your room

  • Close to the Balexert shopping mall and the center of Geneva

Our accommodation(s)

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Hotel location

Novotel Suites Geneve Aeroport

Avenue Louis Casaï 30, COINTRIN
1216 GENEVA
Switzerland

GPS:46.221112, 6.112778

Telephone
Fax +41 22 710 46 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

SWISS BISTRO

Restaurant serving Swiss and international specialties, seating 100 diners, a 10-seat bar and a terrace seating 50. Traditional Swiss decor.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  870 reviews

TripAdvisor Rating  4.0/5  874 reviews

Very clean room and facilities

Customer review rating 5.0/5

Yu F. Families - Confirmed reviews ALL

I spent a very great time in your hotel.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jonathan - Assistant Manager

Excellent location close to tram line.

Customer review rating 4.5/5

Rob Couples - Confirmed reviews ALL

The free tram transport in to town was a wonderful surprise. The city centre is a short tram ride away and there is a shopping mall across the street. The hotel is quiet and the rooms are a very good size. Parking is easy, secure, undercover and large (albeit a bit expensive). With easy access to the city by tram this is a great place to stay to be a Geneva tourist, especially if you have a car. The bathroom is functional and a reasonable size for Europe. We would certainly consider staying here again if we return to Geneva.

Dear Rob, Thank you for taking the time to review your stay. We are delighted to hear that our strategic location, close to the tram line and the convenience of the Balexert Shopping Centre, added value to your stay. Moreover, our commitment to providing spacious rooms and a peaceful environment seems to have met your expectations, and we are glad that the complimentary public transport tickets were a pleasant surprise. We regret any inconvenience caused due to the lack of parking cost information and details on public transport access on our website. We strive to ensure our guests have all the necessary information, and we will work towards improving the clarity of this information. We acknowledge your thoughts on the parking costs and will consider your feedback as we continuously seek to balance quality and value. Regarding the welcoming nature of our staff, we are normally known for our attentive and friendly team, and we regret that we did not live up to these expectations during your visit. We apologize if you felt any lack of assistance with your luggage; our staff is always eager to help upon request. We also take note of your observation regarding the hygiene standards of some guests. While this is an unusual comment, we will remain vigilant and ensure our high standards are maintained throughout the hotel. As always, our aim is to provide an excellent experience for all our guests, and we will continue to uphold these values. We are looking forward to welcoming you again. All the best! Jonathan, Assistant manager

Great as always

Customer review rating 5.0/5

Usama H. Solo - Confirmed reviews ALL

We have stayed a few times at Novotel Suites Geneva Airport, the first was in 2007, and every time we find the same high standards of quality service, welcoming and helpful staff, sparkling clean and well maintained facility and rooms, and always had a comfortable stay

Dear Sir, Thank you for such a great review. It is truly rewarding to learn that our strategic location provided you with the convenience you desired during your travels. Our team endeavors to create an effortless and seamless experience for our valued guests, and we are delighted to know we have succeeded on this occasion. Your commendation of the warmth and helpfulness of our staff, particularly the reception team member who assisted you upon check-in, is greatly appreciated. We take great pride in delivering attentive and personalized service to ensure our guests feel well taken care of. We also take immense pride in maintaining the highest standards of cleanliness, and it is a pleasure to hear that you found our facilities and your suite to be sparkling clean. Upholding a pristine environment is paramount to us and contributes significantly to the comfort and satisfaction of our guests. Furthermore, your recognition of our sustainability efforts, such as the use of reusable cups and large soap dispensers to minimize waste, reflects our continued commitment to environmental stewardship. We understand the importance of sustainable practices and are pleased that these initiatives have resonated positively with you. The entire Novotel Suites Geneve Aeroport team cherishes your loyalty as an ALL – Accor Live Limitless Silver member, and we are thrilled to know that your experiences with us consistently meet the high standards you've come to expect. Rest assured, we will continue to strive for excellence in all we offer. We look forward to a return visit from you in the future. Best wishes, Jonathan, Assistant manager

Possibly the perfect family and budget friendly hotel in Geneva!

Customer review rating 5.0/5

Rizwan K. Families - Confirmed reviews ALL

We recently stayed at the Novotel Geneva Airport for 4 nights and were thoroughly impressed by their accommodations and services. As a family of four with two toddlers, we found the family suites to be spacious and comfortable, providing just the right amount of space for our needs. Not only were the rooms well-suited for families, but the pricing was also very competitive compared to other branded/chain hotels in the area. The hotel’s proximity to the airport made our travel logistics a breeze, and the added convenience of having a shopping mall right across the street was a delightful bonus. The free Geneva Transport Cards were another bonus to help get around the city at no cost. We highly recommend Novotel Geneva Airport to any family looking for a hassle-free and enjoyable stay in Geneva.

Good location, large room and friendly service

TripAdvisor rating 4.0/5

Trekker2020 Business - TripAdvisor review

The hotel is located in front of a fantastic mall and connected to several transport options. On the flip side, it is quiet and in a residential neighborhood, which makes it a very attractive option instead of the noises and rougher city center. The room I had, 617, was large, comfortable and cleaned to perfection every day. Breakfast was nice and overall the hotel was one of the nicer ones I have stayed in Geneva. A huge thanks to Kim, Benjamin and Tyron for their help, professionalism and friendly attitude, it made a huge difference during my stay. Until next time!

Dear Guest, Thank you very much for your review. It is heartening to hear that our strategic location across from the Balexert shopping centre and the convenience of nearby transport options met your expectations. The tranquillity of our neighbourhood is indeed a contrast to the bustling city center and we are glad it contributed to your positive experience. Our team, including Kim, Benjamin, and Tyron, is delighted to receive your commendation for their professionalism and friendly service. We strive to maintain a high standard of hospitality and it’s rewarding to know that we were able to enhance your stay. We are thrilled that you found the suite, specifically room 617, to be spacious and well-maintained. Our housekeeping team takes great pride in ensuring that our suites are cleaned to perfection daily, and your acknowledgement of their hard work is greatly appreciated. While our breakfast area is more intimate, we hope that it provided you with a comfortable space to start your day. It is also pleasing to learn that you enjoyed the breakfast offerings. Novotel Suites Geneve Aeroport is committed to delivering a memorable hotel experience and your feedback is instrumental in helping us achieve that. We eagerly await the opportunity to serve you again. Warm regards, Marc Fischer, General Manager

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Other web-users rate our hotel

  • 640 reviews 9.1/10 Location
  • 674 reviews 8.7/10 Room
  • 637 reviews 9.1/10 Service
  • 10 reviews 8.1/10 WiFi
  • 260 reviews 7.1/10 Breakfast
  • 245 reviews 9/10 Cleanliness
  • 13 reviews 3.5/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.