ibis Dinant Centre 3 stars

Customer review rating (ALL Rating) 4.5/5 1,580 reviews

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Description

Hotel extras

  • Bike rental a few meters away. Adnet cycle http://www.cycles-adnet.com/

  • Terrace overlooking the Meuse

  • A 5min walk from downtown https://www.valleedelameuse-tourisme.be/

  • 20min from Namur and Han-sur-Lesse http://www.grotte-de-han.be/fr

  • City map available

Our accommodation(s)

Hotel location

ibis Dinant Centre

Rempart d'albeau 16
5500 DINANT
Belgium

GPS:50.254172, 4.915252

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,580 reviews

TripAdvisor Rating  4.0/5  1,120 reviews

Certificate of excellence 2023

Well located, good stay and very nice breakfast...

Customer review rating 4.5/5

Fatima K. Friends - Confirmed reviews ALL

We very much appreciated your cooperation, especially in difficult cases that no one really wishes or expects nor needs. We are very grateful for your goodwill gesture concerning the change from a double room to a single one. It's always a delicate issue when organizing a group stay. We particularly valued the friendliness and efficiency of your staff.

Dear Fatima, We would like to thank you for this review about your recent experience in our hotel. We are delighted to hear that our strategic location, with ample free parking and proximity to numerous attractions, significantly contributed to your satisfaction. It is always our pleasure to ensure our guests enjoy the convenience and beauty Dinant has to offer. Regarding your suggestion for an additional towel, we would like to highlight that extra towels can be requested at reception. Our aim is to cater to our guests' needs while also adhering to our brand standards of sustainability and minimizing waste. Your commendation of our team members, particularly Magali, Jekatherina, and Mrs. Cyrielle Greck, fills us with pride. We believe that our staff's dedication is the cornerstone of the pleasant experiences we strive to provide. Furthermore, we are thrilled that our commitment to sustainable development resonates positively with you. At ibis Dinant, we are dedicated to maintaining environmentally friendly practices without compromising on the comfort and enjoyment of our guests. The cleanliness of our establishment is a top priority, and we are pleased to receive a high rating from you in this regard. Rest assured, we will continue to uphold our high standards to ensure every stay is as immaculate as you have come to expect from us. We hope to welcome you back. Best wishes, Gregory SEE-CHIM, AFO Manager

Good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Friendly and helpful staff. The room was clean, though the towels could smell fresher. There was no toilet brush in the toilet. Nice breakfast with a variety of options (also plant-based milk and bread spreads options).

Dear Guest, Thanks for taking the time to review your visit to our hotel. It is heartening to read your kind words about our friendly staff and the cleanliness of our rooms, as well as the variety of our breakfast options, including plant-based choices. Ensuring our guests start their day with a nutritious and enjoyable meal is a priority for us at ibis Dinant. We regret to hear that certain aspects of your stay did not meet your expectations. While our hotel adheres to a specific standard regarding bathroom amenities, which does not include a toilet brush for hygiene reasons, we understand that this was an inconvenience for you and appreciate your preference. Additionally, we apologize if the towels provided did not convey the level of freshness we aim for. Please rest assured that our housekeeping team is dedicated to ensuring all linens are clean and inviting for our guests. Our commitment to sustainability is a journey, and while we have implemented measures such as water pressure reducers and towel reuse options, we recognize that there is always room for improvement. We value your feedback as it helps us identify areas where we can enhance our environmental efforts. Once again, thank you for choosing ibis Dinant for your stay. We hope that the positive experiences you had with us will bring you back for another visit. The entire team looks forward to welcoming you back. Kindest regards, Gregory SEE-CHIM, AFO Manager

Very good services

Customer review rating 5.0/5

Adel Families - Confirmed reviews ALL

Very good services

Dear Adel, Thank you for such a great review. We are thrilled to know that our efforts to recognize you as a valued ALL member were met with your full satisfaction. It's gratifying to hear that the cleanliness of our hotel lived up to your expectations, reflecting the high standards we strive to maintain. Your commendation of our sustainable initiatives is equally appreciated, as we endeavor to contribute positively to our planet's well-being. Furthermore, it is wonderful to note that our bar services enhanced your experience with us, providing a comfortable space for you to unwind. At ibis Dinant, we take pride in offering our guests a memorable and enjoyable stay, and we are overjoyed that we succeeded during your visit. We look forward to a return visit from you in the future. Best wishes, Degives Véronique, Manager

Great Stay

Customer review rating 4.5/5

Dw Couples - Confirmed reviews ALL

Great location, friendly helpful staff, great river view room. It was our first visit to Ibis Dinant, we will definitely stay with you again.

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are delighted to hear that your booking process through the app was a breeze, reflecting our dedication to providing a seamless experience from start to finish. It's always encouraging for us to learn that our esteemed ALL – Accor Live Limitless loyalty programme members, such as yourself, enjoy their stay. Your silver status is a testament to your loyalty, and we are grateful for your continued patronage. A special thanks for acknowledging our staff's commitment to excellence. At ibis Dinant, we take great pride in offering warm and efficient service, and it's rewarding to know that this resonated with you during your visit. Your high regard for our cleanliness standards and sustainable development initiatives is greatly appreciated. We are committed to maintaining a clean environment while also being mindful of our ecological footprint. Lastly, your willingness to recommend our loyalty programme is the ultimate compliment. We strive to ensure our members receive the exceptional value and benefits they deserve. Thank you once again for your positive comments and for choosing ibis Dinant for your recent stay. We are genuinely pleased to hear that your experience was enjoyable and that the breathtaking river view from your room contributed to a great stay. The entire team looks forward to welcoming you back. Kindest regards, Degives Véronique, Manager

Nice hotel in beautiful city

Customer review rating 4.0/5

R. A. Couples - Confirmed reviews ALL

Very good. Only suggestion is that even though we hung our towels up, they were changed anyway.

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are delighted to hear that the location of ibis Dinant contributed positively to your experience in our beautiful city. It is always our aim to provide an ideal base from which our guests can explore Dinant's charm. Regarding the towel reuse policy, we deeply regret any oversight in this matter. Our environmental commitment includes the prudent use of resources, and we sincerely apologize for any confusion caused. We will remind our team to adhere strictly to our sustainability practices to ensure such instances are avoided in the future. We are very pleased to know that our staff's efforts met your expectations and contributed to your satisfaction. Our team takes great pride in delivering excellent service and your acknowledgment is truly appreciated. Your positive remarks on our hotel's cleanliness are also noted with much gratitude. We understand how important a clean environment is for our guests' comfort and strive to maintain high standards. We noticed your rating regarding our sustainable development initiatives and would like to hear more about how we could improve. We are continuously working on enhancing our practices and your feedback is essential for our progress. The entire team looks forward to welcoming you back. Kindest regards, Gregory SEE-CHIM, AFO Manager

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Other web-users rate our hotel

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  • 943 reviews 8.8/10 Breakfast
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  • 133 reviews 8.5/10 Bar

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