Pullman Lijiang Resort & Spa

Customer review rating (ALL Rating) 4.2/5 153 reviews

Pullman Lijiang Resort & Spa - Image 1
Pullman Lijiang Resort & Spa - Image 2
Pullman Lijiang Resort & Spa - Image 3
Pullman Lijiang Resort & Spa - Image 4

Description

Hotel extras

  • The mountain views will amaze even the most seasoned traveller

  • A blending of traditional Naxi design with modern amenities

  • After a long day, unwind with Spa treatment.

  • Enjoy wine tasting and a free flow beverage experience with MyGlass package.

  • Keep your kids happy with activities, kids meals and more with MyKids package.

Our accommodation(s)

Hotel location

Pullman Lijiang Resort & Spa

Shuhe Old Town Entrance Road, Lijiang, Yunnan Province
674100 LIJIANG
China

GPS:26.911815, 100.217135

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  153 reviews

TripAdvisor Rating  5.0/5  1,434 reviews

Not usual Pullman standard.

TripAdvisor rating 2.0/5

IreneSah Friends getaway - TripAdvisor review

Stayed in Pullman Dali and was happy with my choice. Hence having high expectations of Pullman Lijiang. Alas! Was greatly disappointed. Other than the beautiful surroundings and the view of snowy z, Yulong Xue Shan. Nothing is there to look forward to in this property. Check in was NOT a breeze. I would not go into details. But the staffs are not trained for a five star hotel. On check out day, 5.30am, one of the lady staff at the reception had azzwmessy hair. I then come to the conclusion that it is the management of Pullman Lijiang who is lacking. This is an old property. But old property can be charming too. But no, room is tired. Furniture old n not well maintained. The only blessing is that I paid for a deluxe room with view of the snowy mountains. My friends who couldn’t upgrade had a room facing the courtyard. So do yourselves a favour, if you disregard this review and still wish to stay here, get an upgrade. Or stay in their overpriced two bedrooms villa. Breakfast is simple. Lipton teabag was provided in a Pullman property. Was there any fresh juice? DoubleTree by Hilton, also in Lijiang, done a much much better job. Packed breakfast was two or three slices of plain bread, an apple and a yogurt. Well done Pullman Lijiang! If I have to find some good things to say about the hotel, then it will be the beautiful hotel grounds and surrounding. Maybe, just maybe, their focus is on guests staying in the villa. And yes, don’t be fooled by the location being near to the Ancient Town too. The most popular Ancient Town is far away from here. Shui He Ancient Town nearby was very quiet in the evening.

Beautiful place.

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

We were upgraded to a 3 room villa because we are family. We were grateful to Pullman Lijiang management. The villa is beautiful and very well appointed and each room has a ensuite and bathrub.

Dear Chin Hong Y., We very much appreciate your comments regarding your stay at the Pullman Lijiang Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fantastic Service

TripAdvisor rating 5.0/5

Ninjah1005 Couples - TripAdvisor review

Service was impeccable. Every question asked was attended to with utmost attention. Staff even lent be a number to purchase tickets for the gondola. We are grateful for the room upgrade as well. 10 mins walk to Shuha Ancient City and breathtaking view of the snow mountain, couldn't ask for more.

Reception was good welcomed well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

It is ok good experience thank you spacious clean room place fantastic

Excellent 3N stay at Lijiang Pullman!

TripAdvisor rating 5.0/5

UniqueSin Families - TripAdvisor review

Excellent 3N stay at Lijiang Pullman! We had two dinners at Xi restaurant and is very impressed with restaurant Manager Lily who gave excellent recommendations and services. She is very enthusiastic and attentive. We gave feedback on breakfast menu and could see the improvement in next two mornings. The hotel setting is beautiful and could see Jade dragon snow mountain on a clear stay. It’s our first time in Lijiang and we will definitely return to Pullman again!

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,514 reviews 9.2/10 Location
  • 2,642 reviews 8.8/10 Room
  • 3,146 reviews 9/10 Service
  • 24 reviews 4.5/10 WiFi
  • 600 reviews 7.7/10 Breakfast
  • 594 reviews 9.2/10 Cleanliness
  • 24 reviews 1.4/10 Pool
  • 18 reviews 10/10 Sustainability

Powered by Trustyou

Our other establishments nearby

Banyan Tree Lijiang

TripAdvisor rating 5.0/5 (2072 reviews)

At 1.456 km

See the hotel
All our hotels in Lijiang