Novotel Saint Petersburg Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 2,140 reviews

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Description

Hotel extras

  • Nevsky Prospekt is just 109 yards (100 meters) from the hotel

  • Two metro stations within 5 minutes of the hotel

  • 9 meeting rooms with daylight

  • Fitness center with hammam

  • Pets welcome

Our accommodation(s)

Hotel location

Novotel Saint Petersburg Centre

Mayakovskogo 3A
191025 SAINT PETERSBURG
Russia

GPS:59.933645, 30.35633

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GREEN Restaurant & Bar

The stylish restaurant offers Russian and European cuisine, and the finest wines aged to perfection. The modern interior is suitable for any event.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,140 reviews

TripAdvisor Rating  4.0/5  1,686 reviews

Well located

Customer review rating 4.5/5

Ekaterina Business - Confirmed reviews ALL

My gained experience almost meets my expectations. Would be nice if "standard room" would have hair conditioner included in bathroom set.

Hello! Thanks a lot for your positive feedback! Have a nice stay!

Pleasant stay

Customer review rating 4.5/5

Elena Business - Confirmed reviews ALL

The hotel is under renovation (and this fact did not disturb me at all), I was pleased to see positive improvements. The breakfast was really great with a wide choice of meals!

Hello! We're happy to have you with us! Have a nice day! Kind Regards, Anna Guest Relations Manager

Everything was good

Customer review rating 5.0/5

Alexander M. Business - Confirmed reviews ALL

The hotel staff did their best to make my stay as comfortable as possible.

Good afternoon, We very much appreciate your comments regarding your stay at the Novotel Saint Petersburg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Anna Guest Relations Officer

Extremely Satisfied -Very Pleasant Stay

Customer review rating 5.0/5

Dr A. O. Business - Confirmed reviews ALL

Always A Delightful Pleasure to stay at such a centrally located hotel where staff are so welcoming and make every day of your stay a memorable

Good afternoon, Thanks a lot for your positive feedback! We are happy to have you with us. Have a nice day! Kind regards, Anna Guest Relation Officer

Customer review rating 3.5/5

Aleks Business - Confirmed reviews ALL

Poor food at breakfast and dinner, same with wine list. Bad room service (not well cleaned, ordered sandwich cooked badly and to be re-cooked, disturbed in the morning). Reception service while registering was not very polite.

Dear Aleksandr, Thank you for taking the time to share your experience with us. We’re sorry that your stay with us was not up to your expectations. At Novotel St Petersburg Centre, we strive to provide our guests with a superior experience and we apologize if our service did not meet this goal. We value all feedback and take it very seriously in order to continuously improve our services. We hope you will give us another chance in the near future so that we can demonstrate our commitment to a great stay. Kind regards, Anna Guest Relations Officer

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Other web-users rate our hotel

  • 1,044 reviews 9.7/10 Location
  • 1,193 reviews 7.5/10 Room
  • 1,036 reviews 9.3/10 Service
  • 22 reviews 4.6/10 WiFi
  • 849 reviews 9.4/10 Breakfast
  • 374 reviews 8.4/10 Cleanliness

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