Novotel World Trade Centre Dubai 4 stars

Customer review rating (ALL Rating) 4.7/5 1,250 reviews

Best price
guarantee
Novotel World Trade Centre Dubai - Image 1
Novotel World Trade Centre Dubai - Image 2
Novotel World Trade Centre Dubai - Image 3
Novotel World Trade Centre Dubai - Image 4
P o Box 9622, Al Mustaqbal Street, 9622 DUBAI, United Arab Emirates

Description

Hotel extras

  • Direct access to Dubai World Trade Centre

  • Free WIFI

  • Complimentary shuttle to major malls and beach

  • Walking distance to World Trade Centre Metro

  • Outdoor swimming pool

Our accommodation(s)

Hotel location

Novotel World Trade Centre Dubai

P o Box 9622, Al Mustaqbal Street
9622 DUBAI
United Arab Emirates

GPS:25.221171, 55.288519

Telephone
Fax +971 4 332 0001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,250 reviews

TripAdvisor Rating  4.5/5  5,230 reviews

Certificate of excellence 2024

Missing

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

They joined two single beds to be one. The bed blanket was for a single bed! It looked ridiculous. We were put in smoking room wven though we requested otherwise. The amenities were not refilled. One of the ropes was dirty with an orange food spot. The housekeeping cleaned my room even though i had that "I'm in" sign on the door. Breakfast is 80 AED however the food was not worth it. To take a black coffee outside ghey charge 20 AED? This is the first hotel that did this to me, even for a hotel guest! No nom-dairy options. You need to change the pillows they are not comfortable.

Dear Rouda, We apologize for the numerous shortcomings you experienced during your stay. Your feedback is crucial to us, and we regret that we did not meet your expectations in several areas. Regarding the bed arrangement, provision of amenities, room preferences, and cleanliness issues, we will immediately address these concerns with our housekeeping team to ensure that such oversights are rectified promptly. Additionally, we are sorry to hear about your disappointment with the breakfast quality and pricing of coffee. We will review our offerings to ensure they align with the value and expectations of our guests. Rest assured, your comments will be thoroughly reviewed, and necessary steps will be taken to prevent similar occurrences in the future. We appreciate your feedback and hope to have the opportunity to restore your faith in our services during any future visits. Warm regards, Dynne Binua Director of Rooms

Amazing staff

Customer review rating 4.5/5

Paul N. Business - Confirmed reviews ALL

All of the staff there were lovely - especially the gentleman who checked me in at 5am! He was really professional and just lovely to deal with!

Dear Paul, It's wonderful to hear about your positive experience with our staff, especially during such an early check-in time. We appreciate your kind words and will be sure to pass along your compliments to the Heartist who assisted you. We hope to welcome you back soon! Best regards, Dynne Binua Director of Rooms

Good but outdated

TripAdvisor rating 5.0/5

Shariq N TripAdvisor review

Everything is great except the pool. Housekeeping staff Nabigul was quite helpful whenever something was needed. The pool is small, there's no kids pool and the entire pool is of one height. Heard they're renovating it shortly. Also, it was closed for a day during our 5 day stay.

Dear Valud Guest, Thank you for sharing your feedback about your recent stay with us. We're glad to hear that overall, you had a great experience and that our Heartist Nabigul was helpful during your stay. We apologize for any inconvenience caused by the closure of the pool during your stay. We strive to minimize disruptions, but unfortunately, there are times when closures are necessary to accommodate special gathering events. Thank you for bringing these concerns to our attention. We hope that despite this issue, you were able to enjoy the other aspects of your stay with us We eagerly anticipate the opportunity to welcome you back for an enhanced experience. Best regards, Dynne Binua - Director of Rooms

Food poisoning twice

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

I ordered room service twice, whenever i ate from service i had food poisoning that night. It did not happen to me when i ate outside. I believe there is a major sanitary issue at the kitchen, and also general freshness of ingredients that could also be observed at breakfast.

Not Good

Customer review rating 2.5/5

Cemil Business - Confirmed reviews ALL

Had to stay in the hotel due to flood in Dubai, TV was not working properly and old model tv. TV volume adjustment was not working. No smart tv, no Netflix, Amazon and etc... no screen share from phone.

Dear Cemil, We apologize for the inconvenience you experienced with the TV during your stay, especially given the circumstances of the flood in Dubai. Your feedback about the TV's functionality and features is important to us, and we will address this issue with our maintenance team to ensure that such issues are promptly resolved and that our amenities meet the expectations of our guests. Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future for a much-improved stay. Best regards, Dynne Binua Director of Rooms

In partnership with TripAdvisor

Other web-users rate our hotel

  • 633 reviews 9.1/10 Location
  • 947 reviews 8/10 Room
  • 1,974 reviews 9.4/10 Service
  • 20 reviews 6.4/10 WiFi
  • 500 reviews 8.7/10 Cleanliness
  • 345 reviews 8/10 Breakfast
  • 229 reviews 5.9/10 Comfort
  • 158 reviews 8.5/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Dubai

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.