Mercure Sydney Parramatta 4 stars

Customer review rating (ALL Rating) 4.1/5 1,283 reviews

Best price
guarantee
Mercure Sydney Parramatta - Image 1
Mercure Sydney Parramatta - Image 2
Mercure Sydney Parramatta - Image 3
Mercure Sydney Parramatta - Image 4
106 Hassall Street, 2142 SYDNEY, Australia

Description

Hotel extras

  • Flexible conference and event spaces-outdoor terrace area and breakout spaces.

  • Modern Australian dining at M Restaurant and Bar.

  • WiIFi, LCD TV with Work Space

  • Outdoor pool, Tennis Court

  • Close to Paramatta CBD and Sydney Olympic Park, and 40 minutes to Sydney CBD.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Sydney Parramatta

106 Hassall Street
2142 SYDNEY
Australia

GPS:-33.81897, 151.021591

Telephone
Fax +61 2 8836 1043

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

M RESTAURANT

M restaurant serves a buffet breakfast and an a la carte dinner menu monday to friday only. The chef presents a modern Australian menu specializing in seafood and steak. Enjoy dining in our outdoor terrace area during the summer months.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,283 reviews

TripAdvisor Rating  4.0/5  1,102 reviews

Terrible location, shocking sleep quality

Customer review rating 0.5/5

Lauren Families - Confirmed reviews ALL

Located in the middle of no where. Requested a quiet room and was put in a room next to an elevator. The elevator themselves are extremely loud. I have lived in an apartment that had the elevator in our unit and could barely hear it. This was louder then a jet plane flying low overhead. Mattress/fold out sofa quality is terrible as are the pillows. Quite literally got no sleep, would of slept better in the car in the carpark. Husband went down to see if we could at least get ear plugs only for the person at reception to smirk at him. I don't see the joke in us paying money for the inability to sleep.

Good location , friendly staff

Customer review rating 4.0/5

Cassie C. Business - Confirmed reviews ALL

The staff were polite. Found the restaurant a hit under staffed. The rooms were kept well. One of our cleaning staff michelle was very considerate and left plates out for us which was much appreciated. The bathroom tap was only working on hot not cold. I did advise reception on day 2 of 6 but nothing was done. Breakfast was nice except staff was under the pump I also asked for a receipt to be emailed to me and I still haven’t received it

Disappointed

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Booked and paid a queen size room , got a double on arrival. The bathroom was dirty, mould on tiles and floor grout. The bottom of the bath was dirty , counter tops were too, Clearly some parts of bathroom not touched by cleaner.

Very convienient

Customer review rating 5.0/5

Rick N. Business - Confirmed reviews ALL

Breakfast was great. Overall no problems

Dissatisfied.

Customer review rating 0.5/5

Danielle H. Couples - Confirmed reviews ALL

I booked on line via your website on the 16/4/2024 for a queen room. I also rang that morning about booking for dinner, I was advised that I didn't need to book. When we got there, we provided our credit card, paid for parking and was given our room key. We went up, our room had two double beds, we sat thinking oh well, but it got the better of me and I checked our booking and it was for a queen bed. I rang downstairs and mentioned that we had been given the wrong room. We were asked to go downstairs to reception. We did and was then told that they do not have any other rooms. I said but I booked online and paid for this on the 16/4, you should have contacted us. No we were not happy, the lady Asen asked if she could give us anything to compensate. My husband said we are yet to have dinner where is that, to be told no the restaurant isn't open tonight only Monday - Friday. This made the situation worse. To tell you a bit about us we have a big household with 7 people at home, two of those are our grandchildren aged 3 & 7, whom we love dearly. This night away was a break for us, so yes we were disappointed we had just driven 1 1/2 hours to get there to go to the caravan show the next morning. We asked if we could get a refund of which was given all but the $1.00 security deposit that was taken. So yes we were extremely dissatisfied, someone could have called to say that there was a issues with the rooms on the 17/4/2024 and it would have been nice to be told no the restaurant isn't open. Would I book that hotel again - No Way

In partnership with TripAdvisor

Other web-users rate our hotel

  • 494 reviews 8.8/10 Location
  • 1,086 reviews 5.8/10 Room
  • 815 reviews 8/10 Service
  • 19 reviews 6.2/10 WiFi
  • 480 reviews 5.1/10 Cleanliness
  • 256 reviews 3.9/10 Amenities
  • 233 reviews 5.5/10 Breakfast
  • 231 reviews 3.8/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Sydney

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.