墨尔本莫尔文诗铂高级服务公寓 4.5 星

Tripadvisor 评级 4.0/5 63 评论

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803 Dandenong Road, Malvern, 3145 墨尔本, 澳大利亚

描述

酒店其他优惠

  • 每间公寓均配备免费无线网络、私人阳台、宽敞的厨房和用餐设施。

  • 墨尔本莫尔文诗铂高级服务公寓周围咫尺之遥便有酒吧、咖啡馆、商店和餐厅。

  • 墨尔本莫尔文诗铂高级服务公寓靠近墨尔本中央商务区和主要交通网络。

  • 墨尔本莫尔文诗铂高级服务公寓为客人提供安全的地下停车场。

  • 墨尔本莫尔文诗铂高级服务公寓设有桑拿和健身房，为所有客人开放。

我们的客房

顶层公寓

配备 3 张床的顶层公寓，拥有设施齐全的厨房和大阳台，可欣赏风景

  • 6人
  • 206 m² / 2217 sq ft
  • 床上用品 3 x 特大床
  • 景色: 拥有公园景观

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酒店位置

墨尔本莫尔文诗铂高级服务公寓

803 Dandenong Road, Malvern
3145 墨尔本
澳大利亚

GPS:-37.874256, 145.039085

电话
传真 +61 3 9021 2036

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 100% 无烟酒店

健身中心

非合约照片

我们的健身中心拥有最新的健身器材、水疗中心或桑拿。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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TripAdvisor 评级  4.0/5  63 评论

Do not recommend! Receptionist was insulting and management held no responsibility for the abhorrent behaviour of staff

Tripadvisor 评级 1.0/5

Steph W 经 TripAdvisor 认证的评论

I stayed at The Sebel Malvern in January the night before my wedding and the days after (2 penthouses for 2 nights ). We also had 10-15 rooms booked for our guests to stay the night of the wedding. Unfortunately not the greatest experience and I would not encourage anyone to stay here. Great location but very VERY poor customer service. The rooms for my family and my husbands family weren’t cleaned, Day of the wedding we tried to get some more champagne flutes as there was only 2 supplied for a 3 bedroom penthouse. The man at reception wouldn’t help us and gave a list of reasons. 1. His staff apparently couldn’t speak English, 2. He couldn’t do it himself as he had a sore leg, 3 There was a house inspection that day and they were busy. When my fiancé at the time asked if the receptionist could please print off his vows (he had forgotten to print it before the wedding) he was told bluntly no. Now this seems bad enough as is but this wasn’t the biggest issue we had. We then come to find out that when our wedding guests are arriving to check into their rooms at the hotel the male receptionist thought it appropriate to complain to OUR wedding guests about the grooms family being “difficult” with their requests on the day of our wedding. 5 different rooms with our guests had this receptionist complain to them about our family. On check out day we spoke to reception about our disappointment with the customer service and (I assume the same male receptionist) decides to inform my now husband that it was his families fault and THEN COMPLAINS TO US? We requested to speak to management and the receptionist refused to ask management to come from out the back. I emailed the general manager of our issues after the wedding as we had organised all our rooms through them. The response was luck lustre and more of a slap in the face. Unfortunately no resolution, no apology to my husband or his family for the disrespect and abhorrent behaviour from the hotel receptionist and no real response from management. Our family and friends are aware of what happened and all have changed any plans with the company of hotels due to the mismanagement and poor customer service that was shown. I would not recommend especially if you’re wanting it for a special event.

Fantastic location

Tripadvisor 评级 5.0/5

Stebbenator Couples - 经 TripAdvisor 认证的评论

Perfect location for me whilst hubby was in hospital. Easy 20 min walk. Parking onsite, inc if you book direct and mention Cabrini. Friendly staff, accommodated early check in. One bedroom apartment had everything you could possibly need. kitchen; full size fridge, cooktop/oven, dishwasher and utensils/cookware. Washer, dryer, bathrobes. Bathroom full size amenities, very nice quality. Comfortable bed, big balcony overlooking suburb. Very quiet. Highly recommend.

Poo 💩

Tripadvisor 评级 2.0/5

Claire E 家庭住宿 - 经 TripAdvisor 认证的评论

The reason i booked the Sebel Malvern was due to me staying at their property in Perth. That was a great experience. Apart from the issue of having to Ask them to clean the room, the building was noisy being on a main road and had a funky smell in the building. Most mornings, there were residents slaming their doors. Had I have known that international Uni students permanently rented some of the apartments, I would definitely have not stayed there. I thought the Sebel were Holiday apartments. I don't need to see uni students wandering around in there pyjamas from floor to floor with their smelly Noodles while I'm on holiday. Maybe my fault for not booking a proper hotel, but I am thoroughly disappointed in this property. Never will I Ever recommend or stay at the Sebel Malvern again.

Friendly and Welcoming

Tripadvisor 评级 5.0/5

Kat L 经 TripAdvisor 认证的评论

Amazing experience. The Staff were very helpful and friendly. The rooms were perfect for our small family. The beds were really comfortable and parking was a plus. Great Location. We will definetly be returning!

Amazing experience!

Tripadvisor 评级 4.0/5

ManyaSikka Friends getaway - 经 TripAdvisor 认证的评论

The experience was absolutely amazing! The staff are very helpful, gorgeous rooms with amazing views and just an overall brilliant place to stay😍 I would recommend this place for your next visit. It’s centrally located and the trains lines are super close too.

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其他网络用户评价我们的酒店

  • 164 评论 8.7/10 位置
  • 242 评论 7.2/10 房间
  • 141 评论 7.8/10 服务
  • 10 评论 5.7/10 上网
  • 109 评论 6.2/10 清洁度
  • 6 评论 0.9/10 早餐

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