古赖尔瑞士生活酒店 5 星

客户意见评级 (ALL 评级) 4.2/5 447 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • Labelled ALLSAFE

  • Only 10 minutes from the airport, with convenient metro connections to Dubai landmarks

  • Contemporary one, two or three-bedroom apartments with balcony and kitchenette.

  • 酒店有屡获殊荣的瑞士酒店水疗运动中心(曾在 Tripadvisor 上被评为迪拜第三水疗中心)。

  • Versatile, fully equipped event rooms accommodating up to 300 guests

我们的客房

酒店位置

古赖尔瑞士生活酒店

PO Box 185051, Umar Bin Al Kattab Road
185051 迪拜
阿拉伯联合酋长国

GPS:25.269321, 55.316925

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  447 评论

TripAdvisor 评级  4.5/5  685 评论

卓越奖 2023

Great location, comfortable stay

Tripadvisor 评级 5.0/5

msculit 家庭住宿 - 经 TripAdvisor 认证的评论

We had a wonderful stay and have enjoyed the quiet and comfortable staycation in the spacious 2-bedroom apartment. I booked a one-bedroom apartment but was upgraded to a two-bedroom place because it was my birthday staycation. The apartment is very spacious with all the amenities you can find in a living space. It has a separate laundry room too. The bedrooms are also huge and the master bedroom even has a walk-in closet. The apartment is perfect for families or groups of 3-4 persons. Staff are all friendly and very courteous. I had the same very satisfying experience even on the first time I had stayed in Swissotel. And this staycation was the 2nd. Great location too as it is connected to the Al Ghurair Mall in Deira. You can park for free in the mall's parking space or use the metro to get around the city. Taxis are available too. The breakfast buffet is nice and have plenty of selections. Overall, our stay is very satisfying.

Awesome location

Tripadvisor 评级 4.0/5

Wail-Almaimani 家庭住宿 - 经 TripAdvisor 认证的评论

Good location, large apartment, the hotel is connected to a shopping mall, Valet Parking is available but there is a delay in the services. We enjoy our stay , smooth check in and quick check out. Breakfast is acceptable but it was busy after 9:30AM.

Dear Wail-Almaimani, Thank you for taking the time to share your feedback. We appreciate learning the areas you were satisfied. However, we have noted as well the concerns you have mentioned. Please accept our sincere apologies for the inconveniences you had faced. Rest assured that we will check on this for the needed action to apply. Thank you for bringing your concern to our attention. Hope to welcome you back and experience the actions implemented. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Location! Location! Location

Tripadvisor 评级 5.0/5

angela o 家庭住宿 - 经 TripAdvisor 认证的评论

Close to a lot of attractions, shopping centers, beaches, and airport, easy access to all parts of the town by taxi and train Rooms and apartments are spacious and clean Excellent breakfast spread: Tom was great in the dining room Reception staff are warm and welcoming especially Patrick Boutique ran by Nada is well stocked and reasonably priced items. Nada was very welcoming and helpful and made us happy we chose to stay at the hotel. Nada and her staff are great ambassadors of the hotel The concierge staff were awesome in their services. Thank you all for making our stay memorable I will highly recommend this hotel to family and friends Close

Dear angela o, We very much appreciate your comments regarding your stay at the Swissotel Al Ghurair. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Tom, Patrick, Nada and team. I am sure that this feedback will serve as an encouragement to them and to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair Dubai

Golf trip

Tripadvisor 评级 5.0/5

Roger m 经 TripAdvisor 认证的评论

Good location, very helpful staff. My only complaint is that they need to replenish items in the kitchen needed for cooking and storage of food. Internet often shows weak internet signal. Not sure if this is the hotel system or the internet provider

Dear rogermX6827MN, Thank you for choosing Swissôtel Living Al Ghurair for your golf trip and for taking the time to share your feedback. We are delighted to hear that you had a good stay and experienced excellent service from our staff. We understand your concern regarding the kitchen items and apologize for any inconvenience caused. Your feedback about inventory management is duly noted and we will consider implementing measures to ensure that the kitchen items are properly accounted for. We appreciate your suggestion about charging guests for missing or damaged items and will evaluate its feasibility. Thank you once again for your valuable feedback. We hope to welcome you back in the future. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

A good family hotel apartment

Tripadvisor 评级 4.0/5

Franco F 家庭住宿 - 经 TripAdvisor 认证的评论

As a usual customer everything was as expected except the fact that on our arrival, we were told our booking was cancelled by us a few hours earlier (exactly when we were on the flight! 😅) but they offered us an alternative room. The second issue was that I had already paid for our stay but they claimed We haven’t paid so they forced us to pay until I could show proof that I had already paid. It took us over 1 hour to do the checkin due to their mess up! And the last issue was that the apartment had lots of maintenance issues from broken shower hose where all water was running from every where except the shower head, to smelly bathroom or missing parts of dishwasher basket etc… Otherwise everything was good, good size apartment, very clean, friendly staff, great valet parking and courteous reception.

Dear Franco F, Thank you for choosing Swissôtel Living Al Ghurair as your preferred place to stay. We appreciate your feedback and apologize for any inconvenience you may have experienced during your visit. We understand that the confusion regarding your booking and payment must have been frustrating, especially after a long flight. Rest assured, we will take your feedback into account and ensure that our processes are improved to avoid such situations in the future. We are glad to hear that you found the apartment to be spacious and that our staff provided friendly and courteous service. We have also noted your concerns regarding the maintenance issues you encountered in your apartment. Your feedback is valuable to us, and we will consider it as we strive to enhance the overall experience for our guests. Thank you once again for sharing your thoughts with us. We hope to have the opportunity to welcome you back to Swissôtel Living Al Ghurair in the future, so we can provide you with an even better stay. Sincerely, Amal El Ansari General Manager Swissotel Al Ghurair & Swissotel Living Al Ghurair

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 872 评论 9.3/10 位置
  • 1,366 评论 8/10 房间
  • 3,466 评论 9.3/10 服务
  • 24 评论 6/10 上网
  • 791 评论 9/10 食物
  • 498 评论 6.6/10 清洁度
  • 490 评论 7.9/10 早餐
  • 99 评论 9.6/10 运动休闲

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