Novotel Ulaanbaatar

客户意见评级 (ALL 评级) 4.2/5 136 评论

Novotel Ulaanbaatar - Image 1
Novotel Ulaanbaatar - Image 2
Novotel Ulaanbaatar - Image 3
Novotel Ulaanbaatar - Image 4

描述

酒店其他优惠

  • 从精致的床单到一流的设施,我们的客房和套房专为您量身定制。

  • 充满活力的色彩和现代设计是我们现代酒店不可或缺的元素。

  • 从酒店的顶层可欣赏城市的美景。

  • 每间宽敞时尚的客房均配有现代家具和设施。

  • 每间客房均设有套间浴室和办公区,并提供上网服务。

我们的客房

酒店位置

Novotel Ulaanbaatar

Baga toiruu 6th khoroo, Sukhbaatar District
14201 ULAANBAATAR
蒙古

GPS:47.926544, 106.917061

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  136 评论

TripAdvisor 评级  4.5/5  53 评论

住得不错

客户意见评级 5.0/5

匿名 商务住宿 - 所有已确认评论

前台服务热情、酒店干净整洁,非常愉快的旅行!感谢!乌兰巴托诺富特全体员工。

乌兰巴托的一周入住体验

客户意见评级 3.0/5

Tt 商务住宿 - 所有已确认评论

淡季的服务和餐食水平整体堪忧‼️ 前台关于会员的登记有不同说法,Accor银卡会员没有相应的权益,比如房型升级和欢迎饮料等

Good choice for this city

Tripadvisor 评级 5.0/5

camuche123 Solo travel - 经 TripAdvisor 认证的评论

Very nice novotel and well maintained located walking distance to all major tourist site including the main square. I was upgraded to high floor. Rooms are spacious and staff are very friendly trying their best. Breakfast buffet is correct

Dear Camuche123 Thank you for sharing your delightful experience with us! We're thrilled to hear that you enjoyed your stay at Novotel and that our location, amenities, and service exceeded your expectations. It's wonderful to know that you appreciated the upgrade to a high floor and found our rooms spacious and well-maintained. Our team takes great pride in providing exceptional service, and we're delighted that you found our staff friendly and accommodating. We're also glad to hear that you found our breakfast buffet satisfactory. We strive to offer a variety of delicious options to cater to all tastes, and we're pleased that you enjoyed it. Thank you for choosing Novotel for your stay in Ulaanbaatar, and we hope to have the pleasure of welcoming you back on your next visit to the city. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Warm regards, Daisy.G Director of Sales and Marketing

Not friendly Poor service, bad maintenance

Tripadvisor 评级 1.0/5

tselmuun_ga 经 TripAdvisor 认证的评论

We had Lunch in 2nd floor Food Exchange Ulaanbaatar Buffet, the food were decent not bad, they refill the foods quiet fast. But I would address some of their tableware are dirty not properly washed. And service quiet slow and some kind of waiters are rude. We try to order coffee and soft drink they not bring beverages we have to ask again but somehow they were very slow. But once they bring the beverages they bring Credit Card payment reader so fast. The worst thing is the Cleaning lady were very rude and aggressive, the reason is our children were quiet loud some point the cleaning lady reach to them and started shout and reach children body! to say be quiet!. Its reasonable when she inform to adults to be sure keep them quiet in public but she didn't. When we saw that reach to her ask why did you reach our children body and she replied because they were noisy, we told them its only children and we were sorry to bother but you shouldn't personally reach young ones we asked her you should at least apologize, but she hesitates. We told the manager but sadly same attitude.

Dear Tsebug2023, Thank you for taking the time to share your recent dining experience with us. We appreciate your feedback and are grateful for your patronage. We're pleased to hear that you found our buffet offerings decent and that our food replenishment met your expectations. However, we are truly sorry to learn about the issues you encountered with the cleanliness of our tableware and the speed of our service. Providing a clean and efficient dining experience is paramount to us, and we apologize for falling short in these areas. Regarding the incident with our cleaning staff, we extend our sincerest apologies for any discomfort or distress caused to your family. Such behavior is unacceptable and does not align with the standards we uphold. We assure you that we take your concerns seriously, and we will address this matter with our team to ensure it does not happen again in the future. We value your feedback as it helps us identify areas for improvement, and we are committed to delivering a more seamless and enjoyable dining experience for all our guests. If you would be willing to provide further details or discuss your experience in more depth, please feel free to reach out to us directly at +976 90090731 Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back and provide you with the exceptional service and hospitality that we strive to deliver at Novotel Ulaanbaatar. Warm regards, Daisy.G Director of Sales and Marketing

Centrally located hotel

Tripadvisor 评级 4.0/5

Lee_family_219053 Friends getaway - 经 TripAdvisor 认证的评论

Good location, comfortable, big room and barh. Breakfast with good extensive spread. Problem we encountered was when bathing late at night(10+pm) there was no hot water and we had to shower in the cold. Easy access to food across the street and a small grocery shop the street behind.

Dear Valued Guest Lee Family Thank you for your kind review. Please come again. Warmest regards. Novotel team

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 91 评论 9.3/10 位置
  • 129 评论 7.5/10 房间
  • 123 评论 7.9/10 服务
  • 14 评论 2.6/10 上网
  • 71 评论 7.8/10 清洁度
  • 60 评论 7.9/10 食物
  • 53 评论 6.8/10 舒适度
  • 52 评论 6.4/10 早餐

支持方 Trustyou

我们在附近的其他酒店

宜必思尚品乌兰巴托酒店

客户意见评级 (ALL 评级) 4.7/5 (26 评论)

位于 4.285 km

看酒店
我们位于 Ulaanbaatar 的所有酒店