科尔马中心诺富特套房酒店 4 星

客户意见评级 (ALL 评级) 4.8/5 1,941 评论

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描述

酒店其他优惠

  • 宽敞的卧室

  • 付费停车场,通过电子邮件预订

  • 可在现场或在您的客房享用美食

  • 健身中心、桑拿、土耳其浴室、按摩(需在酒店预订)

  • 含本地美食的自助早餐

我们的客房

酒店位置

科尔马中心诺富特套房酒店

27 Rue Bartholdi
68000 科尔马
法国

GPS:48.071587, 7.359924

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

BAR

让自己好好放松一下吧!与朋友或同事一起,在舒适的空间里品尝解渴的葡萄酒、气泡酒、阿尔萨斯葡萄酒、利口酒或当地啤酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  1,941 评论

TripAdvisor 评级  4.5/5  437 评论

卓越奖 2023

Excellent hotel in perfect location

Tripadvisor 评级 5.0/5

Traveler O 经 TripAdvisor 认证的评论

Perfect location for a great hotel. Whether visiting Colmar during the busy Christmas season or otherwise, the location is perfect for seeing the town and surrounding area. It's about a 1 km from the train station and far enough away from the city center that you have peace and quiet, although it's barely a 10 minute walk to the center. It was the best location for visiting the Christmas market. Rooms were clean, spacious and well kept. The breakfast buffet was the perfect way to start the day. While the restaurant is only available for the breakfast buffet, they do have a bar that remains open throughout the day with great wine/drink options. Even had hot chocolate for the kids and excellent mulled wine for adults. There's also a small snack bar/store area to buy items for the room as well as local items. There's a kids area in the lobby where they can watch TV, and there's an array of board games and card games they can play with too. Staff were great - always polite and helpful. Great stay in the perfect spot to visit Colmar.

The Novotel Suites Colmar team's thanks you for this excellent feedback. We are pleased to read your comments, and we are happy that you enjoyed your stay. We are also delighted to read that you appreciated the comfort of the room and tasted the breakfast buffet. Looking forward to welcoming you. Very cordially,

Good Value

Tripadvisor 评级 5.0/5

MrJoelB 经 TripAdvisor 认证的评论

Excellent stay. Comfortable hotel with modern rooms, breakfast room, and a bar. There were a lot of families with kids when we were there, and there is a kids corner in the lobby. Bar is not extensive, but sufficient. Breakfast buffet was more than ample. Very friendly staff. A short walk to the center of town,. Good value for the money.

Thank you for your comment on the Novotel Suites Colmar Centre! We are delighted to learn that you liked our location. Our goal is to ensure that every guest enjoys their stay with us, and so it is encouraging to hear that you were satisfied with our location. We thank you again for your comments.

Sad and depressing hotel suite

Tripadvisor 评级 3.0/5

Swiss_happy_traveler 经 TripAdvisor 认证的评论

We stayed one night in Novotel Suites Colmar Centre in order to visit the Christmas market. Globally the hotel is clean, the staff is friendly and the breakfast is generous. Nevertheless, the hotel suite ("suite supérieure") that we stayed in was depressing, sad and not cosy at all. Our bed was facing a white wall, the color of the furniture is grey, there was no toiletries or personal care products and no magazines. The room was purely functional without human touch! The price of the suite was very expensive for what it was. We paid EUR 500 for a night in a suite....

Hello, we thank you for your feedback, you did not like your 28m2 room, with lounge area (sofa and table) microwave, coffee machine, kettle, separate toilet, shower and bathtub in your bathroom, wifi, bottled water, coffee, teas offered? Plus in front of your bed you have a huge television, not a wall... As you may know, individual plastic beauty products have been removed from hotels, but we have replaced them with products from the world famous brand RITUALS. Rate offers are available all year round on our website, but by reserving the last rooms late in the middle of the Christmas market, you cannot benefit from offers. Sincerely

Bright, loud, no privacy room because refuse to allow A/C

Tripadvisor 评级 1.0/5

8Chocolate 经 TripAdvisor 认证的评论

You book a room which lists air-conditioning as an amenity. Be careful. Just because it has an air-conditioning unit, doesn’t mean you are going to be able to use it. Temperatures reached into the high 70s during the day yet the hotel refused to turn on the air-conditioning. We were told to open our windows. Our room overlooked the courtyard and faced other rooms a few hundred feet away, plus another building adjacent to the hotel had rooms a few feet from our windows. With the windows open, we had zero privacy. Furthermore, it wasn’t cool enough outside to cool down the rooms as much as we’d prefer. Open windows allowed sound in. People stayed up pretty late socializing in the courtyard below. Plus, there were lights shining into our room. Open windows = misery We called reception and they sent a repair person. The repair person tinkered around and declared the a/c fixed. It wasn’t. The next day we called and, again, they offered to send someone up. Not wanting to waste more of my time on a farce, I asked point-blank, if the a/c is functional this time of year? Finally, I was told that the a/c is not turned on this time of year, only in the summer. We never did get a good nights sleep during the five nights we spent at this hotel. We liked the rooms decor with the large and attractive storage unit, with mini-fridge and coffee-maker. The room was very clean. We also liked the prepared foods they had for sale near the reception desk. That’s the end of the positives. The reception staff during the day was capable and knowledgeable. The staff at nighttime need training and seemed a bit clueless. We would never stay here again as our most basic requirement, a comfortable room to sleep in, was not met. We also do not appreciate games being played regarding being dishonest about the air-conditioning. To be fair, this hotel is not isolated in this practice. We’ve encountered this dishonesty regarding air-conditioning 2 other times in our travels through France and once in Germany. However, this was the worst instance because we were there for so long, they had time to correct the issue if they so chose but they let us be miserable instead.

Hello, we are surprised by your anonymous message and your rating of 1/5 for an air conditioning problem. This rating is not correct for all people who work in the hotel. Our hotel is fortunate to have a double flow system, which allows hot air or cold air at the same time all year round. We had no problems this spring or summer. Read all the comments to find out. If we had had a problem, we would have had plenty of comments on the air conditioning. And there 0. If there was any incorrect information on our part, we apologize, we always listen to our customers and we always find a solution to customer requests. Sincerely.

New modern hotel; large rooms and great quiet location

Tripadvisor 评级 5.0/5

semsemsemsem 经 TripAdvisor 认证的评论

The hotel is new and thus modern. we had a large quiet room. The staff are great and very helpful. The location is also great within walking distance of the old town. We liked the fact that one could buy a quick continental breakfast at a reasonable price instead of restricting it to a buffet breakfast which we don't need. We were very happy with our decision to stay here.

We thank you for taking the time to share your feedback following your recent stay with us! :-) We are happy to discover your pleasant feedback and your kind compliments regarding our establishment. We hope to have the opportunity to see you again very soon in Colmar!

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其他网络用户评价我们的酒店

  • 1,145 评论 9.3/10 位置
  • 1,458 评论 9.1/10 房间
  • 1,210 评论 9.4/10 服务
  • 17 评论 8.3/10 上网
  • 876 评论 9.2/10 舒适度
  • 815 评论 9/10 早餐
  • 479 评论 8.5/10 清洁度
  • 331 评论 9.7/10 氛围

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