巴黎根尼维尔斯美居酒店 4 星

客户意见评级 (ALL 评级) 3.9/5 704 评论

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巴黎根尼维尔斯美居酒店 - Image 1
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巴黎根尼维尔斯美居酒店 - Image 4
3, Avenue Des Louvresses, Zac Des Louvresses, 92230 热内维尔, 法国

描述

酒店其他优惠

  • 宽敞的客房可容纳 1 至 4 人，配有双人床或单人床。

  • 躺在法国制造的床上，您将舍不得离开

  • 私人付费停车场

  • 4 个会议室，最多容纳 60 人

  • 2018 年开始营业的全新酒店

我们的客房

酒店位置

巴黎根尼维尔斯美居酒店

3, Avenue Des Louvresses, Zac Des Louvresses
92230 热内维尔
法国

GPS:48.940376798143966, 2.305314020195519

电话
传真 +33 1 47 90 71 11

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LE CHARBON

Welcoming decor, a light, airy restaurant, seasonal cuisine... welcome to the Charbon! Whether for a business lunch, a solo dinner or a meeting, take a seat and enjoy what we have to offer! On fine days, you can take advantage of our terrace.

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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  704 评论

TripAdvisor 评级  3.5/5  106 评论

Over charged at the bar by 28.5 EUR

Tripadvisor 评级 1.0/5

FarAway40893229465 家庭住宿 - 经 TripAdvisor 认证的评论

I was charged 52 EUR for three beers, and found out later that I was over charged by 28.5 EUR. I had to argue with the staff before they promised to give me a refund which I never actually received. This place is a rip off so please be very very careful.

Hotel is an hour from central Paris! Stay somewhere closer to the centre.

Tripadvisor 评级 2.0/5

aacef 经 TripAdvisor 认证的评论

Hotel is very very far from city centre. Hotel itself is fine its just the location. Its an hour from the centre of paris out to the hotel between the train and walking 15 mins to the train station. The hotel is located in a business area so there is nothing around apart from office buildings. Get a hotel closer the the city centre.

Dear M. Aacef, Thank you for taking the time to give us a feedback regarding your stay at Mercure Paris Gennevilliers. It is always a pleasure to receive positive feedback for our staff and our etablishment. We understand that the localization cannot be suitable for everyone and are sorry that you could not enjoy as much as you would have liked. We hope you will find a hotel that will be more at your convenience and perhaps we will have the pleasure of welcoming you again one day Thank you again for sharing your experience, and we wish you a pleasant day. Best regards Helyne P. General Manager

Nightmare in Paris

Tripadvisor 评级 1.0/5

Flavia S 经 TripAdvisor 认证的评论

The hotel is about 3,0 km far from Metro but bus is very close it means u need to pay tickets till metro station and from there to Paris , around 1h! Air conditioner was broken from Friday till Monday whe we left! Shower doesn’t work properly! No frizeer in the room se we couldn’t have any cold water/drinks ! Bar is closed on weekends! Staff was great and bed was nice but far far away to be a 4*hotel! I wouldn’t recommend this not to hollidays or business actually was bad nights and I felt trapped!

Dear Madam, Dear Sir, Thank you for taking the time to tell us about your experience at theMercure Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We understand that the localization cannot be suitable for everyone and are sorry that you could not enjoy as much as you would have liked. We encountered a technical problem in the first 2 weeks of June that was beyond our control and we are sorry that you had to suffer the consequences. It has been resolved since June 16 and we sincerely hope that you will be pleased to come back to see this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Helyne P. General Manager

Almost none of the staff ae fit to work in a service industry

Tripadvisor 评级 1.0/5

Blurebottle 经 TripAdvisor 认证的评论

A nicely appointed modern hotel in a bizarre location surrounded by office blocks, industrial units and a railway line.We were on a coach tour and this was our last night stopover before heading for the ferry at Calais. Our courier had telephoned and warned them we were a party of almost 40 and precisely the time we would arrive. When we arrived there was one young lady on her own and she was dealing with an Asian family who were checking in, they wanted to pay cash and they don't accept it? Our courier asked if there was anyone else available, the answer was no. The next group were some Chinese who also wanted to pay cash they got the same result but became more agitated when their money was refused. At one point one of the group produced two brown envelopes and opened them, they both contained a thick wedge of new green 100 euro notes. I'd estimate there was 10,000 euros for sure and probably more. He kept offering the receptionist more money to accept his booking with a cash payment. All this pantomime had taken 20 minutes while our group were lined up at the desk and outside some were stood in the rain. Our courier interrupted and demanded to see the manager was told they were not available but a few seconds later the receptionist turned to the office door sited behind the reception and was clearly talking to someone. Meanwhile the receptionist had given us some room keys but they weren't ours. Then the woman hiding in the office appeared, she claimed to be the manager. A lot of talking and rummaging around by both eventually produced some room keys which were dumped on the desk and we were left to rummage through them and find our own keys. I was lucky I spotted my name almost straight away, The Chines guy was shouting and his offer for the room had gone up to 2000euros!! (I was tempted to pay it for him for 2000 euros with my card!). Makes you wonder about the clientele at this particular hotel doesn't it? There's nothing nearby and it was late so you are forced to eat in the hotel. In fairness the two young waiters who served us are the only ones in the hotel who know what they are doing, the meal went better than I'd expected after the earlier experience and the food was fine. We had an early start the following morning so an early breakfast had been arranged. You guessed it, it wasn't ready, I had some bread and jam and two glasses of orange juice for my breakfast only. The coffee machine wasn't working properly, the two (different) waiters were worse than useless, they did manage to produce food as we were having to leave. You can't take it out on the young staff, it's not their fault the place is completely mismanaged. Well if anyone is daft enough to consider staying at this hotel please find somewhere else for your own sanity.

Dear Madam, Dear Sir, Thank you for taking the time to tell us about your experience at the Mercure Paris Gennevilliers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards

Very bad

Tripadvisor 评级 2.0/5

Hiteshp13569 Couples - 经 TripAdvisor 认证的评论

Staff very un co operative very poor service especially to Indians, compare to cost no facility , very poor breakfast .. mosquitoes or some insects in room .. nobody there for service .. overall very poor

Dear Hiteshp13569, Thank you to taking the time to write about your stay in our hotel. I am very upset and surprised with your review and I am sorry to read the exceptional situation you were subjected Although, this is not the quality of service my team and I are used to providing, a reminder has been done to prevent any future incident of this kind. I remain at your disposal. Regards, Mehdi Front office manager

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其他网络用户评价我们的酒店

  • 128 评论 6.1/10 位置
  • 390 评论 6.2/10 房间
  • 378 评论 7.6/10 服务
  • 170 评论 7.2/10 清洁度
  • 133 评论 5.3/10 早餐
  • 127 评论 3.9/10 食物
  • 63 评论 5.2/10 设施
  • 63 评论 2.9/10 性价比

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