卡斯特尔奥希坦美居酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 742 评论

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201 Avenue Charles De Gaulle, 81100 卡斯特尔, 法国

描述

酒店其他优惠

酒店所在地卡斯特尔位于阿尔比、图卢兹和卡尔卡松这个金三角的中心位置。酒店配备空调，设有私人停车场、会议室、健身房、游泳池、餐厅和酒吧，并提供客房服务。

我们的客房

酒店位置

卡斯特尔奥希坦美居酒店

201 Avenue Charles De Gaulle
81100 卡斯特尔
法国

GPS:43.599602, 2.257524

电话
传真 +33 5 63 35 70 32

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

L OCCITAN

L'OCCITAN 餐厅供应用当地产品烹制的时令法国菜。天气晴好时，餐厅还会开放泳池侧的迷人露台。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  742 评论

TripAdvisor 评级  4.5/5  402 评论

Good stay but some blips

Tripadvisor 评级 4.0/5

Brian D 经 TripAdvisor 认证的评论

Modern decor and comfortable room and bed, although the storage space in our room was tiny (not good for a 3 night stop as part of a 2 week holiday). The toilet was also housed in a cubicle not much bigger than a broom cupboard which might be a challenge for the larger figured person. Cleaning staff pleasant and efficient and room serviced promptly. Pleasant garden area to the side of the property and a decent size swimming pool which is adjacent to the terrace adjoining the restaurant. Relatively secure parking both at the front and the back which is good as the area in which the hotel is located is a bit run down in places. Handy location and just 15 minutes walk up to the centre of town, where there are lots of restaurants. Breakfasts up to the usual Accor/Novotel/Mercure standard and plenty of choice. Would have liked to have tried the attached L' Occitan restaurant more than once but we were told at quite short notice that the entire restaurant had been reserved for a private company function on our last night and we would either have to eat in town or we could have room service. We were on B&B terms so could not really object but nonetheless one expected better of the hotel and its attitude to its paying visitors. On the one night that we did visit, we had a good meal and the staff attentive.

Dear customer, We would like to thank you for your honnest and positive feedback after your stay in our hotel Mercure Castres Occitan. It has been a pleasure hosting you for few days in the Tarn region. We do take in consideration all the positive feedback and we are glad that you have liked the different services (catering, staff, pool, etc). We also do apologize you haven't been able to enjoy our restaurant on the last night and we do recognize that some of our rooms have little space for the bathroom. However, we would love to host you again on your next trip in the south of France and with excellent conditions, probably also with a bigger room? Best regards !

Very comfortable stay

Tripadvisor 评级 5.0/5

bob46m Couples - 经 TripAdvisor 认证的评论

Friendly welcome, helpful reception staff. Good breakfast, with very polite and pleasant staff. Room clean and comfortable. Safe and convenient parking. Good location. We very much enjoyed our stay in Castres.

Dear guest, We would like to thank you for your positive feedback after your stay in Castres at the Mercure Occitan. It has been a pleasure hosting you and would love to see you again on your next trip in the south of France! Best regards,

Looks can be deceptive

Tripadvisor 评级 3.0/5

alpinav8 Couples - 经 TripAdvisor 认证的评论

Don't be fooled by the exterior of the hotel, it is hiding a very shabby 45 year old building.Was put in one of the " older" rooms with separate toilet. Fine if you are short, there was not enough room for me to sit on the loo!! Managed to change rooms for the second night. Be warned of the Fly Amelia van driver who parks at the hotel. I was showing my disabled badge on the dashboard but he deliberately parked so close to my drivers door I could not fold my mirrors out.Had to get reception to get him to move his vehicle.I was then met by the rudest, aggressive most ignorant piece of work I have ever met.Certainly would not stay there again. No way is it 4 star

Really nice hotel and kind people

Tripadvisor 评级 5.0/5

beatrizrporrero Couples - 经 TripAdvisor 认证的评论

We had a very good experience at the hotel L´Occitan. The room was great, the and breakfast was very good. But especially Hervé, who attended us,l was amazingly charming with us. Congratulations for this great service.

Quiet with convenient location

Tripadvisor 评级 4.0/5

ChicaGuarani 商务住宿 - 经 TripAdvisor 认证的评论

Friendly hotel right beside a bus top into town (15-20 mins walk). The bus to Castres airport also runs along the front of the hotel too (all the Castres buses are free). Rooms are very clean, and cards left to let you know who has prepared it for you are a nice touch. Tourist information was provided helpfully by the hotel. Good buffet breakfast with cereal, fruit, eggs, pancakes and lots of bread (the waiter is very helpful if you need help with the coffee machine). The pool is covered making it shady in the late afternoon. It is quite small, not one for actually swimming in, however very welcome in the heat of the summer! The restaurant is its weak point, limited choice on the menu and the food tastes somewhat average. There are plenty of restaurants within walking distance towards town. Worth noting there are no safes in the rooms, which would be a helpful addition.

First we would like to thank you for your nice comment and we are happy you enjoyed your stay so much. We have just updated our restaurant menu thanks to our new chef and you are more than welcome to come and taste it, we are sure you will love it! Therefore we hope to see you again in our beautiful town and our hotel. A bientôt!

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其他网络用户评价我们的酒店

  • 83 评论 8.6/10 位置
  • 259 评论 7.7/10 房间
  • 409 评论 9.8/10 服务
  • 6 评论 9/10 上网
  • 170 评论 8.7/10 食物
  • 138 评论 9.4/10 早餐
  • 59 评论 9/10 清洁度
  • 43 评论 8.4/10 性价比

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