埃克塞特罗格门美居酒店 4 星

客户意见评级 (ALL 评级) 4.0/5 602 评论

埃克塞特罗格门美居酒店 - Image 1
埃克塞特罗格门美居酒店 - Image 2
埃克塞特罗格门美居酒店 - Image 3
埃克塞特罗格门美居酒店 - Image 4

描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 98 间全新翻修的客房,提供尊享房和普通套房

  • 酒店位于市中心,靠近埃克塞特高街和普林西斯黑购物区。

  • 9 间宽敞的会议室,适合举办 2 至 250 位客人的会议或活动。

  • 酒店酒吧和餐厅供应国际菜肴,非常适合来此品尝下午茶。

  • 酒店靠近埃克塞特学院,毗邻埃克塞特大学,是商旅或休闲住宿的理想下榻之处。

我们的客房

酒店位置

埃克塞特罗格门美居酒店

Queen Street
EX43SP 埃克塞特
英国

GPS:50.72575, -3.533418

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

DRAKES

Our restaurant serves modern British and European cuisine with an extensive selection of wines from our Flavours from the Cellar collection.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  602 评论

TripAdvisor 评级  3.5/5  878 评论

Do not eat here

Tripadvisor 评级 1.0/5

Elweez 经 TripAdvisor 认证的评论

I went to a Mamma Mia afternoon tea for Mother’s Day. We were served dry sandwiches and cakes from Tesco - as confirmed by the kitchen. I paid £75 for the privilege. I was told someone would be in touch. Emailed twice and no response. Not impressed that no one has bothered to reply to me for weeks, so leaving a review to let others know how poor the hotel restaurant is and how little they care about customer service. Avoid. Can recommend Hotel du Vin as an alternative. Or just walk up the road to Tesco and save yourself £70.

Good location but tired in places

Tripadvisor 评级 3.0/5

Sunny-10091 Couples - 经 TripAdvisor 认证的评论

Old Hotel with a great location to town centre and station. I emailed to request an early check-in as a Gold Accor member but had no reply, so we checked in at normal time. The privilege room was a good size, the decor modern but tired in places. In the bathroom, there was a dirty mark on the tile next to the toilet roll holder. The bed left side of the bed was squeaky, which was annoying. It was not up to the usual Mercure standard. We will not return.

Great central hotel.

Tripadvisor 评级 4.0/5

Phil19294 Couples - 经 TripAdvisor 认证的评论

A really nice hotel in a great central location, close to the shops, bars and restaurants. The room was very comfortable and the shower was amazing. The staff were very friendly. A special shout out to Charlie who took personal responsibility to resolve a few minor issues during our stay. He made a huge difference. We will definitely go back.

Dear Phil19294 Thank you for choosing the Mercure Exeter, Rougemont Hotel situated in the heart of the city. We very much appreciate all of your kind words, especially as you highlighted one of the team, Charlie who gave good customer service throughout your stay. We are furthermore pleased that you benefited from our central location opposite the Central Rail Station and proximity to the many shops and bars this historic city has to offer. We look forward in welcoming you back soon and providing you with another enjoyable stay. Kind Regards Mark Postlethwaite

Lovely stay...

Tripadvisor 评级 5.0/5

K B 经 TripAdvisor 认证的评论

The hotel is beautiful and our room was spacious with a huge and comfortable bed. The staff were all very friendly and had kindly put up a birthday banner in my sons room. The staff had also given my son a birthday card and complimentary drink as we were celebrating his 21st birthday which was a lovely suprise. The shower was amazing with 2 different shower heads to choose from and very nice toiletries. The location is fantastic to enjoy a night out in Exeter. We will definitely return.

Dear53katyb Thank you so much for choosing the Mercure Exeter, Rougemont Hotel to celebrate the 21st Birthday of your son over the weekend. I was so pleased to read that the teams efforts were appreciated and added to a lovely stay with the small gestures provided. We were also pleased that you all enjoyed a fantastic night out in the city of Exeter which offers many restaurants and bars in easy reach of the hotel. We look forward in welcoming you back when you return to Exeter. Kind Regards Mark Postlethwaite

not worth the price, unless you just want a great location

Tripadvisor 评级 3.0/5

Dania A 经 TripAdvisor 认证的评论

Positives: 1) The room was clean and with good access to sockets 2) the location of the hotel was great: very central and near the train station Negatives: 1)The shower was cold - I had to I left it running for ages before to get hot water. 2)The restaurant was not great. The breakfast was very poor with not many choices. If you are vegan, don't think to spend the money for the breakfast as there are not many options for vegans. Dinner was also not very special. I had to ask for water as they didn't bring me some to start with 3) the doors that connect the corridors are very heavy and difficult to use when you have a heavy luggage (or more than one) I would not stay there again unfortunately

Dear scienceTravel22 Thank you for choosing the Mercure Exeter, Rougemont Hotel on your most recent stay in the area and for supplying us with your feedback. Allow me to apologise for the shortcomings during your stay and can confirm that we are investigating the issues you had with the hot water, however noted that after running for a while you were able to enjoy a hot shower. I have noted your concerns regarding vegan options which we review accordingly and disappointed that we unable to give you the choices on this occasion. We still hope to welcome you back and provide you with a faultless experience sometime in the future. Kind Regards Mark Postlethwaite

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其他网络用户评价我们的酒店

  • 1,089 评论 8.9/10 位置
  • 1,494 评论 5.5/10 房间
  • 1,033 评论 8.1/10 服务
  • 9 评论 9.2/10 上网
  • 773 评论 5.1/10 舒适度
  • 562 评论 4.4/10 清洁度
  • 495 评论 4.9/10 设施
  • 437 评论 6.6/10 早餐

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