宜必思尚品柏林特雷普托酒店

客户意见评级 (ALL 评级) 4.1/5 1,005 评论

保证最优惠房价
宜必思尚品柏林特雷普托酒店 - Image 1
宜必思尚品柏林特雷普托酒店 - Image 2
宜必思尚品柏林特雷普托酒店 - Image 3
宜必思尚品柏林特雷普托酒店 - Image 4
Spreestrasse 14, 12439 柏林, 德国

描述

酒店其他优惠

  • 酒店经过全新翻修，坐落在色彩斑斓的柏林之中。

  • 步行 5 分钟即可到达 Schöneweide S-Bahn 车站

  • 位置安静，位于施普雷区

  • 酒店所有公共区域全部覆盖免费无线网络。

  • 提供美味的早餐，包括冷热菜肴以及特色咖啡

我们的客房

酒店位置

宜必思尚品柏林特雷普托酒店

Spreestrasse 14
12439 柏林
德国

GPS:52.458925, 13.513098

电话
传真 +49 30 63903300

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 会议室
  • 100% 无烟酒店

RESTAURANT

非合约照片

我们舒适的餐厅带露台，可欣赏施普雷的美景。餐厅供应早餐，可让您元气满满地开启新的一天。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  1,005 评论

TripAdvisor 评级  4.0/5  638 评论

Poor Air quality

Tripadvisor 评级 3.0/5

Amar S 经 TripAdvisor 认证的评论

Air quality is so bad that makes you sick. The hotel need to clean the air conditioning ducts. Good renovation but removing the bar fridge is a mistake. Good breakfast with variety of food. Nice restaurant staff

Dear Guest, Thank you for your detailed review. We are glad to hear that you enjoyed our breakfast and found our restaurant staff to be friendly. Our breakfast buffet offers a variety of options, including freshly pressed juices, fruit, and pastries, and we are happy that it met your expectations. We apologize for the issues you faced with the air quality in your room. Please rest assured that we take the maintenance of our air conditioning system seriously, and we will look into this matter to ensure the comfort of our guests. While we no longer provide minibars in our rooms, we do offer electric kettles and tea/coffee makers for your convenience. Our reception is also available to assist with any additional needs you may have during your stay. We all hope to welcome you back for your next visit. Best regards, Ihr Team vom ibis Styles Berlin Treptow

Just terrible

Tripadvisor 评级 1.0/5

Salvatore G 经 TripAdvisor 认证的评论

We spent 3 nights in the hotel, from june 14 to june 17 in the hopes that we could rest and sleep a little longer than we usually do on a working day. Instead, we woke up at 9:00 on our first morning (june 15) to the sound of hammering and repairments. We tried to ignore it, like it's a one time thing. The second morning, again at 9:00 but this time to drilling sounds. We count take it anymore so we called the reception to ask them whats going on, why cant this be done at least around noon, so we can properly rest in the hotel, that adverrtises itself as "Ibis Styles Berlin Treptow provides quiet, comfortably equipped rooms and conference facilities." (Quoted from booking.com). The receptionist just told us, that at least its not 6 in the morning, 9 should be enough for everyone to rest, and thats it. No info was given about these reparations on any site (accor, booking.com, etc). On booking, it only warns about the restaurant not working which I think its not as important to know as having to listen to a drilling sound in my room in the morning. The elevator shaft is on the 9th floor, and they didnt care to warn anyone by email or in person, that these rooms are going to hear these repairs more (or they didnt consider not renting those rooms in this period). This is were I want to also state, that there were no infos given on the fact, that there is a whole construction happening right next to the hotel, of an actual skyscraper or similar sized building. Its not super loud, but you can hear it with windows closed. Also, the sink was not working, and I wonder, how the cleaners did not notice it (tip: they didnt clean it, as it would have filled up instantly if they did). When we left, another receptionist asked us how our stay was, and we explained everything to him. His reply was, I quote: "we are really sorry, but our manager has been really busy with a lot of things, so he couldn't make time to update the webpage/booking.com" which I find kind of a pointless thing to ad. I think properly informing your paying customers regarding what they will get for their money should be priority number 1, since your whole business is built around those people paying for your service. Anyways, as we told him too, if we knew about the elevator having to be fixed at 9 o'clok for 2 of the 3 days we stayed there, we wouldn't have chosen that hotel. Following this, we wrote an email to Accor, but Ibis replied instead (with accor in cc at least) wich I will add as an image, but I want to extract this part: "We cannot stop the construction work as it is urgent. We can't close the hotel for that either. 9 am in the morning on a normal working day is a reasonable time and normal working hours agreed with the hotel manager. We are sorry that you could not sleep in longer than 9 o'clock and therefore did not have a pleasant stay. However, we very much hope for your understanding that we cannot do anything about the current circumstances either." We replied again (also will screenshot and you can find it between the images) but we got no reply from them afterwards. I also added pictures of the view of the construction, the sink, and a funny one, about how they use the paper thingy thats supposed to signal how clean the cups are. It says a lot. I would not suggest this hotel to anyone, avoid if possible, there are plenty better options in Berlin, in less dodgy areas.

Dear Salvatore, Thank you for sharing your review. We appreciate your kind words about our hotel's quiet location and comfortable rooms. However, we are truly sorry to hear about the inconveniences you faced during your stay, especially the noise from the repair work and the construction nearby. We understand how important a good night's sleep is for our guests, and we apologize for any disturbance caused. Please know that we take all feedback seriously and will work on improving our communication regarding any ongoing work or potential disturbances. Regarding the issue with the sink, we apologize for the oversight and will address this with our housekeeping team to ensure it does not happen again. We are committed to providing a high standard of cleanliness and service for all our guests. We hope that you will allow us the opportunity of providing you with an improved stay in the future. Best regards, Your team from the ibis Styles Berlin Treptow

Never again

Tripadvisor 评级 1.0/5

Marie V 经 TripAdvisor 认证的评论

Most horrible service, the blond tall women at the reception, told us that we need to pay for the use of the fridge in the room. I can understand that but the way she told us, not a smile, not a sorry or please... That is not a good example of customer service..

Nice hotel in Berlin

Tripadvisor 评级 4.0/5

Runar L 经 TripAdvisor 认证的评论

The hotel is well located near Schönweide with a 6-7 minutes walk to the S-Bahn. It is pretty close to the Brandenburger airport! The hotel provides clean and modern rooms with nice beds and bathroom. Don't book room 206/306/406/506/606... These rooms has a wall next to the elevator shaft, so you hear every move the elevator does. The hotel serves a rich and tasteful breakfast with a variety of food. A good start of the day.

A reasonable hotel, but…

Tripadvisor 评级 2.0/5

Karlkoreander 商务住宿 - 经 TripAdvisor 认证的评论

This hotel is reasonable in principle. The setup is nice, and the location is good. But I have not seen such an ill-managed hotel in a long time. The checkin has been painful to the extreme. Such an element of incompency is hard to find. The management should think how these steps can be made more efficient and streamlined. It should be easy: One just have to copy practices from functioning chains such as Motel One.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 695 评论 7/10 位置
  • 1,362 评论 7.3/10 房间
  • 977 评论 7.6/10 服务
  • 24 评论 8.3/10 上网
  • 965 评论 9.3/10 早餐
  • 630 评论 5.6/10 舒适度
  • 595 评论 6.6/10 清洁度
  • 297 评论 9.4/10 氛围

支持方 Trustyou

我们在附近的其他酒店

我们位于 柏林 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。