西安钟楼美居酒店

Tripadvisor 评级 4.0/5 16 评论

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西安钟楼美居酒店 - Image 1
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西新街8号, 新城区, 710000 西安, 中国

描述

我们的客房

酒店位置

西安钟楼美居酒店

西新街8号, 新城区
710000 西安
中国

GPS:34.2641958975, 108.9515562641

电话
传真 +86 29 8962 8666

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

THE BEAUTY OF PARIS

Located on 1F, the all day dining restaurant blends eastern and western cuisine. It provides guests with a delicious and healthy breakfast. It also serves lunch, dinner and an exclusive customized buffet.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  4.0/5  16 评论

Great staff

Tripadvisor 评级 5.0/5

Pisn 经 TripAdvisor 认证的评论

Had some minor issues with check-in as the night staff was not able to find my booking. During the morning, the staff has been extremely helpful and friendly, helping us book a taxi to the airport, we would have missed our plane for sure otherwise!

Nice hotel but early morning noise for sensitive ears

Tripadvisor 评级 4.0/5

Jean8Marc 家庭住宿 - 经 TripAdvisor 认证的评论

Nice and spatious family room. The rooms and furnitures are brand new. Very comfortable for family. 10-15min walking distance to tourist spots. The laundry room is very convenient. BUT the big issue: every day from 6am, you get music and time annoucement on loudspeaker from a nearby building every hour. My wife and kids were not bothered but It woke me up every day at 6am, 7am, 8am... Very annoying! I wouldn't recommend the hotel for sensitive ears like me.

The perfect hotel

Tripadvisor 评级 5.0/5

SebastienHV Friends getaway - 经 TripAdvisor 认证的评论

If you want to come to Xi’an and have an awesome stay I would strongly recommend the Mercure Xian hotel. It’s brand new, very well designed, extremely clean and with a location very very central. At 5 min biking from bell tower and Muslim market. Breakfast is huge and you can even exercise in a gym with good machines and laundry for free. Room are with a good space and very modern (japanese wc,..) usb plug everywhere... and the price around 400 with breakfast very good. An ideal place to stay to visit Xi’an. People are warmly hosting and welcoming guest even if they don’t speak English they will do their best to satisfy you. Don’t hesitate!

we were delighted with this hotel

Tripadvisor 评级 5.0/5

Andrew B Couples - 经 TripAdvisor 认证的评论

We are a couple who stayed here for 6 nights, from 2-8 November. We were delighted with the Mercure Xi'an Downtown, which is a lovely hotel. The room is excellent (especially the bathroom, separated from the basin area, and the smart toilet), the staff are helpful, the delivery robot is amazing, the free laundromat is excellent (with modern dryer and washing machines, washing powder, steam iron and ironing board), plus the hotel location is close to major places to visit. We were very pleased to stay here. The hotel is new, having opened in April 2019. We were given a complimentary upgrade to the privilege room. There are two areas where improvement is needed: (a) The level of English skills in the hotel is poor; only one staff person is confident in English, with all others resorting to translation machines (written or oral). This sometimes led to mis-translations and misunderstandings. (b) At breakfast, the pastries were always very dry. There are 7 Mercure hotels in Xi'an, and Apple maps and Bing or Google searches for this hotel usually identify other Mercure hotels instead. So be careful to book that it is this hotel you book, which is easily done on the Accor website. We strongly recommend this hotel. It is very nice, and very reasonably priced.

Need more training

Tripadvisor 评级 2.0/5

Benny8388 Couples - 经 TripAdvisor 认证的评论

Me and my friend checked in on 9/12. I was standing at the Accor designated Counter to do the check in. After a while the female receptionist requested her male colleague to do the check in. Instead the male comes to the counter, be ask me to go over to his counter. I was speechless. Since I am a gold member, I should be Entitled to a upgrade. The male receptionist just kept quiet. Anyway do matter. Here comes the surprise- Amex card ARE NOT ACCEPTABLE. This is the 1st hotel which I encountered that does not accept Amex. Room I’d pretty good by TV program does not have CNN, BBC OR CNA - this is bad. Even the other problem had problems, the TV frozen. Breakfast served the worst fried eggs. They don’t know what is Sunny Upside. Some of the food are cold like the fried vegetables and even the Sausages are cold. One thing I am impressed was that, they have robot to deliver take-out to my room. I checked out on 9/15. Again I was at the Accor member Designated counter. There was only 1 female receptionist at another counter. She asked me to go over to her counter. I chided her, she should comes over to me.She just smile. Also she did not offer to give me the invoice. I asked her and her reply was, if you want the invoice , you have to ask for it . I am very angry but I just kept my cool and left. Is it the responsibility of the receptionist to ask the guest whether they need they need the invoice or not, right. This hotel is a no no no no for me.

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其他网络用户评价我们的酒店

  • 1,445 评论 9.6/10 位置
  • 1,827 评论 9.2/10 房间
  • 2,726 评论 9.1/10 服务
  • 14 评论 6.7/10 上网
  • 1,078 评论 9.6/10 清洁度
  • 943 评论 9.1/10 早餐
  • 848 评论 8.4/10 舒适度
  • 798 评论 9.7/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。