圣地亚哥维塔库拉铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 1,004 评论

保证最优惠房价
圣地亚哥维塔库拉铂尔曼酒店 - Image 1
圣地亚哥维塔库拉铂尔曼酒店 - Image 2
圣地亚哥维塔库拉铂尔曼酒店 - Image 3
圣地亚哥维塔库拉铂尔曼酒店 - Image 4
Av Vitacura 3201 Vitacura, 7630578 圣地亚哥, 智利

描述

酒店其他优惠

  • 为行动不便人士提供无障碍设施

  • 24 小时礼宾服务

  • 免费停车场

  • 健身房和自行车租赁

  • 户外露台

我们的客房

酒店位置

圣地亚哥维塔库拉铂尔曼酒店

Av Vitacura 3201 Vitacura
7630578 圣地亚哥
智利

GPS:-33.407496, -70.598381

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店

早餐

非合约照片

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,004 评论

TripAdvisor 评级  4.5/5  2,888 评论

卓越奖 2023

Room Facilities - No tea and coffee facilities

Tripadvisor 评级 3.0/5

heather l 经 TripAdvisor 认证的评论

Stayed twice at the Pullman Vitacura this March. The hotel is clean and offers a good breakfast. However it is not centrally located. It has a very small cold swimming pool. There were no tea or coffee room facilities available I the room for our first visit however when we returned to the hotel with our tour a few days later that room did have a tea/coffee maker.

Dear Heather, We appreciate you answering our satisfaction survey and your valuable comments. We are glad you enjoyed breakfast at our restaurant. Nevertheless, we are deeply sorry our location did not suited your needs and the pool temperature was too cold for you. Unfortunately, not all of our rooms have a coffee machine or a kettle, it depends of the room category you reserve. We will share your comments with all our staff. We deeply appreciate the valuable feedback you have provided us, as it allows us to offer our guests a great experience and a high quality service. We expect to see you again very soon to offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Team Pullman Vitacura

Met expectations

Tripadvisor 评级 5.0/5

Dave H Couples - 经 TripAdvisor 认证的评论

We stayed here for 4 nights while on our first vacation to Santiago. The hotel was clean and quiet. The beds/pillows were comfortable. Easy walking or Uber to several nice restaurants. The staff was very helpful and we would especially like to praise Hector for his excellent guidance during our stay. The outside courtyard was small put a pleasant place to sit and drink wine in the evening. The pool was too cold for us but we sat and soaked up the sun anyways(snowing back home). The breakfast was tasty and varied everyday we were there. We ate appetizers in the hotel restaurant one night and they were good. Not everyone spoke English but they were patient and gracious to us. Few minor complaints but no big deal(maybe we are spoiled). No wash cloths, no stopper for sink, no coffee machine or ice bucket, room could only be cooled with room key. Again, no big deal to any of these complaints. All in all a very nice hotel

Dear Dave, We appreciate the time you have taken to answer our satisfaction survey and also your valuable comments. We are glad our hotel met your expectations and you had a good experience during your stay with us. Thank you for the positive rating you have given us on this platform, we will share it with our team. We deeply appreciate your valuable feedback, as it allows us to offer our guests a great experience and a high quality service. We hope to host you again at our hotel and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Team Pullman Vitacura

综合性价比很高

客户意见评级 5.0/5

高. 商务住宿 - 所有已确认评论

酒店位置不错，环境舒适，客房设施也挺好，早餐OK，停车很方便，服务态度热情，值得推荐

Dear guest, We appreciate you answering our satisfaction survey and the score you have given us on this platform. We are glad you liked our location, our breakfast, our rooms, and our team's attitude. We deeply appreciate the valuable feedback you have provided us, as it allows us to offer our guests a great experience and a high quality service. We expect to see you again very soon to offer you a stay that exceeds your expectations. Thank you in advance for recommending us. Receive our warmest greetings. Sincerely, Team Pullman Vitacura

Ageing hotel

Tripadvisor 评级 3.0/5

ClubGGG 商务住宿 - 经 TripAdvisor 认证的评论

The location in Vitacura is fine, with plenty of restaurants around.service is good, staff available and caring, which was pleasant. Room was average, bed comfortable but all around was noisy, day and night. You can hear noise from next room, people walking and chatting from the corridor, and above all doors being slammed. Even the service door used by staff on the floor was slammed XX times per day. Sleeping with earplugs to stop the noise is never good. The gap between the door and the floor does not help: we had to roll a bath rowel to muffle a bit the noise. TV was unwatchable with blurred images on most of the channels, although there is a good selection Chilean and other international channels. A bit overrated to me.

Dear guest, We appreciate the time you have taken to answer our satisfaction survey and your valuable comments. We are deeply sorry you heard disturbing noises from your room and the TV in the room disappointed you. Nevertheless, we are glad you liked our hotel location and our staff was pleasant. We will share your comments with all our team. We truly appreciate the valuable feedback you have provided us, as it allows us to offer our guests a great experience and a high quality service. We hope you will give us another opportunity to host you again and offer you a stay that exceeds your expectations. Receive our warmest greetings. Sincerely, Team Pullman Vitacura

Great hotel in good location

Tripadvisor 评级 5.0/5

Shirley L Solo travel - 经 TripAdvisor 认证的评论

Classy hotel of modern design. Many spaces to meet with colleagues or friends. Rooms had comfortable bed, bottled water and adjustable temperature. The rooms were quiet. Nice breakfast. Great service and helpful staff. I would stay there again. I felt safe walking around.

Dear Sherley, We strongly appreciate you answering our satisfaction survey and the score you have given us on this platform. We are glad you enjoyed your room and your breakfast, and our staff was helpful and offered you a great service. Thank you again for your valuable feedback, as it allows us to offer our guests a great experience and an excellent service. We expect to see you very soon again. Receive our warmest greetings. Sincerely, Team Pullman Vitacura

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其他网络用户评价我们的酒店

  • 420 评论 9.4/10 位置
  • 703 评论 7.1/10 房间
  • 784 评论 8.3/10 服务
  • 13 评论 3.7/10 上网
  • 455 评论 8.1/10 早餐
  • 242 评论 5.7/10 清洁度
  • 220 评论 8.2/10 设施
  • 170 评论 7.8/10 氛围

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