波哥大公园 93 诺富特酒店（原 Atton 酒店） 4 星

客户意见评级 (ALL 评级) 4.5/5 1,595 评论

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波哥大公园 93 诺富特酒店（原 Atton 酒店） - Image 1
波哥大公园 93 诺富特酒店（原 Atton 酒店） - Image 2
波哥大公园 93 诺富特酒店（原 Atton 酒店） - Image 3
波哥大公园 93 诺富特酒店（原 Atton 酒店） - Image 4
, 110111 波哥大, 哥伦比亚

描述

酒店其他优惠

  • 酒店为行动不便人士提供无障碍设施

  • 酒店设有健身房，并提供自行车租赁

  • 24 小时开放的商务中心

  • 我们是喜欢宠物的酒店！允许携带小型宠物进入。

  • 旅游指南、当地地图和免费报纸

我们的客房

酒店位置

波哥大公园 93 诺富特酒店（原 Atton 酒店）

110111 波哥大
哥伦比亚

GPS:4.67516, -74.051745

电话

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANTE QCEVICHE

Guadalupe 餐厅提供丰盛的自助早餐，让您的一天有一个美好的开始。我们还为孩子们准备了很多不同品种供他们挑选，包括酸奶、水果、果冻和果汁。营业时间为早 6:00 至晚 10:00。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,595 评论

TripAdvisor 评级  4.5/5  2,285 评论

體驗一般

客户意见评级 2.5/5

Chao Y. Y. 商务住宿 - 所有已确认评论

第一天, 浴室沒有冷水, 廁所還有釘子

尊敬的 CHAO YEN Y.： 十分感谢您花时间告诉我们有关您在 Novotel Bogotá Parque 93 的体验。很遗憾未能达到您的期望，请允许我向您表达我最诚挚的歉意。 在 Novotel，我们孜孜以求，不断改进，希望能向每一位客户提供高水准的体验，因此您的反馈对于我们的提高十分重要。请放心，我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧，希望在不久的将来有机会为您奉上更好的服务。 谨启 Vanessa Parra Moreno General Manager Gerente General

Decided to Stay by Parque 93.

Tripadvisor 评级 3.0/5

CaptainKuddles 经 TripAdvisor 认证的评论

Overpriced. Breakfast was ok but the most uncomfortable awkward seats EVER in any restaurtant. Outside of breakfast I cannot recommend the food in the restaurant. besides the ridiculous seats, the food except for brakfast is not good. However, many good restaurants around to eat. It is a "trendy" area around the hotel that is why it is priced so high. I believe the Dann Hotel nearby is a better value.

Dear Guest Thank you for your time to give us a feedback about your experience during your stay in our hotel, and through our service survey. For us, it is very important to know each detail about our hotel facility and our services too, inside each guest´s experience, in order to follow and to make the necessary corrections when required. We sorry for the inconvenience that you had, I already researched what's happened, Thank you for your comments and suggestions, and we are expecting the opportunity to give you a great experience in your next stay Cordially, Oscar Tocua M. Team Novotel Bogotá Park 93 Guest Service Novotel Bogota Park 93

unreliable and rude

Tripadvisor 评级 1.0/5

Pioneer42628689231 经 TripAdvisor 认证的评论

despite we had a confirmed booking they had no room anymore for us when we arrived. They tried to move us to another hotel. Staff was very rude so we decided to go and solve the problem ourselves. Never would I stay in Novotel again.

Dear guest, As we reported when we arrived at the hotel, we had a maintenance problem that had to be resolved urgently, and for this reason, we had to take several rooms out of service. Due to this, we reserved you in a higher category hotel and with a discount on the rate for you to stay, and as a courtesy the transportation services. Once again we apologize for the inconvenience we caused you. Cordially, Team Novotel Bogotá Park 93 Guest Service Novotel Bogota Park 93

Nice, but needs a bit more.

Tripadvisor 评级 4.0/5

Bet0x1 经 TripAdvisor 认证的评论

Check-In Process: The check-in process was smooth and efficient. The staff provided me with all the necessary information, including breakfast and restaurant options within the hotel. The front desk staff were consistently helpful and readily available when needed. Location: The hotel enjoys a fantastic location near Parque 93, offering an array of dining options and coffee shops within walking distance. Just across the street, you'll find "Cigarreria Punto 93," a charming local shop that's perfect for purchasing essentials, beer, and liquor. It's reasonably priced, and the owner is always welcoming and happy to accommodate. Safety: Throughout my stay, I felt exceptionally secure in the hotel, thanks to the presence of a security guard in both the lobby and the outside area. Exploring the Parque 93 area was also reassuring, as I always felt safe while walking around, keeping a keen eye on my surroundings. Room: The room was not only comfortable but also impressively clean. The beds were especially comfortable, and the bathroom was spacious and well-maintained. The shower was a highlight of the room. Common Areas: The common areas of the hotel were also exceptionally clean and well-maintained, adding to the overall pleasant stay experience. Breakfast: I must admit that the breakfast experience left much to be desired. I had stayed in another hotel in the Parque 93 vicinity before coming to Novotel, and their breakfast options were far superior. Novotel lacked a toaster, and the available food items were limited to a selection of cheese and hams. The service was lacking, except for the person who greets you and takes your room number. It seemed a bit disorganized, with a lack of focus on catering to the guests' needs. I found myself tidying my table and requesting condiments and utensils several times. This was definitely not the best breakfast experience for a hotel of this caliber. Lobby Bar: The highlight of my stay was undoubtedly the lobby bar. Raul, the bartender, is the reason I would consider returning to Novotel. His exceptional customer service and dedication to mixology are truly remarkable. Raul is a highly knowledgeable bartender who exudes passion for his craft. Novotel is fortunate to have him. It was a bit disappointing that the hotel didn't leverage a talent like Raul to enhance the lobby bar experience further and ensure that every guest stops by to savor what Raul has to offer. I highly recommend trying one of Raul's specialty margaritas; I promise you won't be disappointed. He takes the experience to a whole new level. Overall: In summary, I believe this hotel has the potential to be competitive with others in the surrounding area, but there is untapped potential. For instance, the terrace boasts breathtaking views, but there isn't much to entice guests to sit there. I would suggest relocating the bar to the terrace and having Raul oversee it, which would undoubtedly make it a more enjoyable and inviting space.

Dear Thank you for your time to give us a feedback about your experience during your stay in our hotel, and through our service survey. For us, it is very important to know each detail about our hotel facility and our services too, inside each guest´s experience, in order to follow and to make the necessary corrections when required. We sorry for the inconvenience that you had, I already researched what's happened, Thank you for your comments and suggestions, and we are expecting the opportunity to give you a new great experience in your next stay. Cordially, Team Novotel Bogotá Park 93 Guest Service Novotel Bogota Park 93

Cher ya beaucoup mieux a bogota

Tripadvisor 评级 2.0/5

Ceschin M 经 TripAdvisor 认证的评论

There are much better options in Bogota for the same price. I arrived on a Sunday they asked me to pay even though it is my company that has to pay but on Monday.!!! They could have just taken a credit card deposit but no, otherwise I wouldn't sleep. 200 dollars for a small room without coffee, 1st price toilet bowl, in short frankly there is much better in Bogota

Dear Mr Mathieu, Thank you for taking the time to give us your valuable comments about your stay at the Hotel. For us it is very important and helps us improve and provide a better service. Regarding your reservation, it was made through the Booking platform, and for this type of reservation, the guest must make the payment directly at the hotel. For this reason, you will be charged at the time of check-in just the first night. Only some of our rooms have a coffee maker, and the room that you booked does not have it. However, when you asked for it, we delivered it to you. and Regarding the price of the reservation, it was the one chosen by the person who made your reservation. Thank you very much for his suggestions and we hope to have the opportunity to provide you with a great experience on your next visit to Bogota. Cordially, Team Novotel Bogotá Park 93 Guest Service Novotel Bogota Park 93

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其他网络用户评价我们的酒店

  • 624 评论 9.7/10 位置
  • 680 评论 7.1/10 房间
  • 1,024 评论 9.1/10 服务
  • 17 评论 5.7/10 上网
  • 261 评论 7.6/10 早餐
  • 229 评论 8.8/10 清洁度
  • 151 评论 8.5/10 氛围

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