曼特拉肯特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,034 评论

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433 Kent St, 2000 悉尼, 澳大利亚

描述

酒店其他优惠

  • 要与预订顾问联系，请致电 1300 987 610

  • 设施齐全的住宿环境

  • 在部分客房内可欣赏达令海港的美景

  • 可轻松前往各大会议场馆。（国际会议中心和市政厅）

  • 周围环境安静，距中央商务区仅 200 米

我们的客房

酒店位置

曼特拉肯特酒店

433 Kent St
2000 悉尼
澳大利亚

GPS:-33.871788, 151.204761

电话
传真 +61 2 9264 8698

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
酒店附近
  • 停车

CASCADES

酒店餐厅 Cascades 每天在轻松温馨的现代氛围中供应热自助早餐。我们的早餐包括咖啡师现调咖啡、悉尼知名糕点店制作的糕点和各种新鲜水果。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  1,034 评论

TripAdvisor 评级  4.0/5  2,042 评论

don't expect any housekeeping when staying here

Tripadvisor 评级 2.0/5

joongki k 经 TripAdvisor 认证的评论

first time hotel experience with no house keeping services at all like a 300AUD+/night hostel space wise it was okay, nice rennovated toilets but rest was just not worth staying

Charged $500 extra at check in

Tripadvisor 评级 1.0/5

pamela l 经 TripAdvisor 认证的评论

My booking was made by son in law who had a discount rate for family and friends my invoice was for $1593.90. At check in I was asked for the employees card. I tried ring but my son in law was not contactable and my daughter said they had never been asked for this at checkin and they had to provide this when booking. At check in they said I got an email stating I needed to provide proof at checkin. I told them I hadn’t received any email stating this only that it was needed when booking. I am a female pensioner and was meeting up with two of my school friends who are also pensioners and all on a budget. I was told I had to pay an additional $500 and if I paid by credit card I would be charged 1% which I was not aware of. My total stay cost $2120.98. I covered the extra $500 myself because my friends had only budgeted for a 1/3 of the original invoice, as I did I. For a pensioner on a limited income this greatly impacted on what I could do for my time in Sydney. I have never been in a position in all my travels where I am have been asked to pay more than the booking invoice. I presumed that any other requirements for the booking at the reduced rate in done when booking, which it was. I will never book any accommodation again with the Accor group. I think this was all very misleading and unpleasant. The rooms were also sub standard and very disappointing.

Very comfortable room in the Mantra on Kent

Tripadvisor 评级 4.0/5

Wanderer26241869567 经 TripAdvisor 认证的评论

We booked to attend a number of functions. The Mantra on Kent was easy for us to walk to each of our planned events in the CBD. The room was large and comfortable, with a fully equipped kitchen. There was a large king sized in its own room, and a fold out bed (lounge) as well. We had a view of Darling Harbour from the room, which added to the spacious feel.

Dear Wanderer26241869567, We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. It is always a pleasure to receive positive feedback. Very glad to read that you took full advantage of our location and facilities. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Great hotel in Sydney CBD

Tripadvisor 评级 5.0/5

Scenic33689888815 经 TripAdvisor 认证的评论

Great accommodation in the heart of the Sydney CBD. Friendly check in lady, happy to oblige with my late checkout request. Room was spacious, kitchen facilities, very clean & great views over the Sydney skyline. Breakfast was great, quality excellent. I will definately stay at Mantra On Kent hotel, thank you for making my stay so enjoyable. As an Accor plus member, the goodies provided were great, thank you..

Dear Scenic33689888815, We very much appreciate your comments regarding your stay at the Mantra on Kent Sydney. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service and facilities, as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great stay with us.

Mantra in Kent Sydney

Tripadvisor 评级 2.0/5

kathleen J 家庭住宿 - 经 TripAdvisor 认证的评论

Stayed at Mantra on Kent Sydney, staff were very nice but the rest of not great, the room smells musty no matnance done the cupboard in the kitchen dosnt close the smell is coming from there, the bedhead look disgusting white stuff on it just not a good look I won’t stay here again, our room was 601 right near the elevator we booked 12 months ago for 3 nights all we could here was the elevator going up and down

Dear Kathleen, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Rest assured these issues have been raised with our Maintenance and Housekeeping team to prevent any future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 485 评论 9.5/10 位置
  • 660 评论 7.2/10 房间
  • 518 评论 8.8/10 服务
  • 13 评论 4.7/10 上网
  • 243 评论 7/10 清洁度
  • 75 评论 7.3/10 早餐
  • 55 评论 4.3/10 食物
  • 5 评论 0/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。