诺富特里约热内卢莱米酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 2,930 评论

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Rua Gustavo Sampaio, 320, 22010010 里约热内卢, 巴西

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酒店其他优惠

  • 酒店设有游戏区，以便您进行娱乐活动

  • 您可以在我们的屋顶上欣赏日落，令人惊叹的环境会全面完善您的体验。

  • 酒店距桑托斯杜蒙特机场只有 15 分钟车程

  • 地理位置优越，可以充分享受狂欢节和新年夜的氛围

  • 我们位于里约热内卢，是允许携带宠物的酒店，您可以携带 10 公斤以下的犬只！

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酒店位置

诺富特里约热内卢莱米酒店

Rua Gustavo Sampaio, 320
22010010 里约热内卢
巴西

GPS:-22.96197, -43.16854

电话
传真 +55 21 3545-5301

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

POTY RESTAURANT

With its first-class service, the Poty is one of Leme's most traditional restaurants, serving contemporary cuisine in a refined atmosphere. It offers buffet and à-la-carte options and is renowned for its hearty breakfasts and Sunday brunches.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  2,930 评论

TripAdvisor 评级  4.5/5  2,740 评论

卓越奖 2023

BEWARE !!!!

Tripadvisor 评级 3.0/5

chatelain888 经 TripAdvisor 认证的评论

good honest room for the price,very clean, excellent location near the beach, the breakfast was very poor , untrained staff , and ,....at dinner....I FOUND SOME PIGS TROTTER PHALANX IN MY " PORK RIBS "....IN THEIR RESTAURANT !!!!! NEVER AGAIN !

Disappointing

Tripadvisor 评级 3.0/5

JosieH 经 TripAdvisor 认证的评论

Stayed in three hotels as part of a tour and this was our least favourite. I'd read some reviews beforehand so was prepared but we were still very disappointed. The location of the hotel is a great, just a couple of minutes walk to the beach and there are restaurants, cafes and a supermarket within easy walking distance. The view from the gym and pool areas are also fantastic! Check in was totally chaotic, no proper queue, people pushing in, jostling etc and it took ages just to be given the key (we had prepaid). As a family of four we had booked two rooms - these were 4 floors apart which isn't ideal. Getting to and from the bedrooms was tricky as the lifts are very slow and busy and it could take 10 minutes to get a lift , keycards were needed to access most floors and these would sometimes stop working meaning that you were unable to access the correct floor. Very frustrating ! A couple of times we gave up on the lifts and took the stairs - these were not very salubrious and the doorways at each floor were often blocked with bags of laundry/trays of food. The rooms were clean and bright and showers were good. Towels were very old and thin. The pool was very small and the bar area was very loud and busy every time we went up so we didn't end up using this. Breakfast - food was fine but it was always totally chaotic up there and not enough seats. All in all an OK hotel but definitely feels more like a hostel.

Dear Mr. Josieh, Thank you for taking the time to send us your comments about your stay at the Novotel RJ Leme. We work hard to offer the best service to our guests, so your feedback is important. Please be assured that all the points raised will be dealt with internally by our team to prevent these problems from occurring again. I hope that during your next stay with us you will notice the changes we are promoting with our teams. Cordially,

A Novotel close to the beach in Ipanema

Tripadvisor 评级 3.0/5

bigguy204 经 TripAdvisor 认证的评论

Decent hotel, even though everything about it feels somewhat cramped. The hotel is right at the boardwalk, just a flight of stairs leading up to the lobby. The lobby has nice ceiling height, but feels a bit cramped because of the couch & staircase in the middle and the lines which can form in front of the two "main" elevators. A/C also wasn't on (high), but that might have been due to the weather being "terrible" (26°C, rainy) by Rio standards. The staff was friendly, the room was clean, albeit very small. I'm very tall (2.04m/6'8) so I struggled with the height of the ceiling in the hallway and in the to the elevator, as I couldn't stand up straight. Inside the room it was a close call, but the ceiling height in the bathroom was high enough to just about stand up straight. Bed was good, as is always the case in Accor hotels. A/C made constant noises (gurgling), but worked. Overall nothing fancy, it's adequate for 2 nights on a business trip.

Dear Mr. Bigguy, Thank you very much for your time and comments about your stay at Novotel RJ Leme. We are very happy to hear that you had a great experience at our hotel. It would be a great pleasure to share your praise with our entire team. We look forward to welcoming you again soon. Sincerely,

Manage your expectations

Tripadvisor 评级 2.0/5

James B Couples - 经 TripAdvisor 认证的评论

Now, I want to start this off by stating we are not snobs or luxury travellers. We have stayed in all types of hotels before, but im not sure I can recall a hotel being as disappointing for its 4* rating and perceived image of brilliance as we built up before arriving here. We arrived and were the only ones at check in, despite a domino's delivery man who instead of reception asking to move, took up the desk where we checked in so we had to effectively shout over him just to check in. Check in took around 15 minutes just to give us a key, we had already paid etc. I have worked in hotels before, it really shouldn't take that long to check in. Got to the room to find our "double superior room with a king bed" had 2 single beds. That's always nice. Oh and the smell, HORRIFIC. I get the city is very humid & sticky, but thats no excuse for the damp smell of this room. Right next to the lift and some very noisy neighbours also made sleeping in this room difficult. Not to mention the bloody pillows. Never known 2 more pathetic pillows. One flat as a pancake, the other ridiculously folded in half so the middle has nothing its just material it's honestly bizarre. Breakfast is edible nice food, just absolutely carnage. Very small area of food with a lot of people trying to use 1 toaster. Just a bit of mayhem every morning. We did manage to get seats but it is luck of the draw. I think we are just very disappointed. This hotel was not cheap, we paid slightly more for the idea of a luxury start to our south America holiday and when we arrived with the check in & quality of the room - we honestly wanted to leave immediately. You fly all day to get here and the room doesn't come with tea /coffee facilities. We wanted a shower but the towels were not clean at all and terrible material. Oh and the lifts are also a nightmare, could be waiting as much as 5 minutes for one to arrive. Nice toilet roll though I must say, very soft. This is being reviewed as 2* because I'm not going to go and say its absolutely awful 1* never ever come here - just manage your expectations possibly better than us. This hotel does not feel like a 4*. It feels like a budget 3*, a bit like a travelodge. You can sleep in it, you feel relatively safe at night, it's just not that best.

Dear Mr. James, Thank you for taking the time to send us your comments about your stay at the Novotel RJ Leme. We work hard to offer the best service to our guests, so your feedback is important. Please be assured that all the points raised will be dealt with internally by our team to prevent these problems from occurring again. Regarding the elevators, we have 5 in our unit to serve our guests, and during periods of high occupancy their use increases. I hope that during your next stay with us you will notice the changes we are promoting with our teams. Cordially,

Amazing view!

Tripadvisor 评级 4.0/5

melanywalter Friends getaway - 经 TripAdvisor 认证的评论

The view is amazing, the service very good! Rafael was always attentive and kind. The only problem we had was the appetizer we ordered came cold. We ordered guiozas and they were cold inside. But everything else was amazing! We loved the space, esthetics, design, elegant. The view is gorgeous!

Dear Mrs. Melany Thank you for taking the time to send us your comments about your stay at the Novotel RJ Leme. We work hard to offer the best service to our guests, so your feedback is important. Please be assured that all the points raised will be dealt with internally by our team to prevent these problems from occurring again. I hope that during your next stay with us you will notice the changes we are promoting with our teams. Cordially,

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其他网络用户评价我们的酒店

  • 1,143 评论 9.2/10 位置
  • 1,659 评论 7.3/10 房间
  • 1,792 评论 8.5/10 服务
  • 71 评论 5.2/10 上网
  • 1,064 评论 8.5/10 早餐
  • 785 评论 5.6/10 设施
  • 633 评论 6.9/10 清洁度
  • 379 评论 8.2/10 氛围

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