重庆北碚悦榕庄

Tripadvisor 评级 5.0/5 5,272 评论

重庆北碚悦榕庄 - Image 1
重庆北碚悦榕庄 - Image 2
重庆北碚悦榕庄 - Image 3
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描述

酒店其他优惠

  • 水疗保健中心

  • 桑拿和室内泳池

  • 设备齐全的健身中心

  • 可欣赏壮丽山景的奢华客房

  • 美味的中餐,包括川菜和粤菜

我们的客房

酒店位置

重庆北碚悦榕庄

101 Hot Spring Road chengjiang
400700 重庆
中国

GPS:29.856342, 106.382235

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 空调
  • 早餐
  • 酒吧
  • 会议室

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  5.0/5  5,272 评论

Nice spring

Tripadvisor 评级 5.0/5

Jackson Y 经 TripAdvisor 认证的评论

The hot springs at Banyan Tree Chongqing Beibei are really amazing! provides first-class natural and comfortable accommodation experience, hot spring spa treatments and convenient facilities.It is located in the charming Beibei District, surrounded by Jinyun Mountains and surrounded by meandering streams, bringing you a peaceful and comfortable holiday atmosphere1.

Truly Recommend

Tripadvisor 评级 5.0/5

Lynn W 经 TripAdvisor 认证的评论

It's my first time to Chongqing,and Banyan Tree is my last night here. I would recommend all staffs for their patient and kindness. Spring is warm and relaxed,dinning is tasty. All arrangments are wonderful.

Thank you for sharing with us your recent wonderful stay in the resort. At Banyan Tree Chongqing Beibei, we strive to deliver excellent service to all our guests. We look forward to welcoming you back to our resort.

Potentially nice property with very poor maintenance and service standards

Tripadvisor 评级 1.0/5

V8259FFmichaelk 经 TripAdvisor 认证的评论

Right now less than 24 hours in on a 3 night stay, and I have to say, this Banyan Tree's service standards are well below any property I've been at in the Banyan Tree Group, and as an Accor Platinum member really turns me off from the group as whole for having seemingly very low quality control over their properties after staying at another neglected Angsana just recently. Finished a gym workout a few minutes ago and had asked for a little milk for a protein shake as there wasn't store in walking distance and was told to pay 60 RMB + service charge for a glass of milk, LOL. I didn't say anything at that point and walked away, but I've been at properties, even budget properties such as holiday inn express, much lower grades, all around the world, and a little bit of milk was always given for free when asked when there wasn't an accessible supermarket nearby. This all despite the fact that Accor Platinum and Diamond members are supposed to be entitled to a welcome drink (or welcome drink vouchers), and we've got two rooms, and of course given nothing as always. Let me start with some previous observations others have made, yes, the property is definitely showing signs of neglect which matches the owner's other abandoned and falling apart construction sites nearby. In the rooms, wall and bathroom tiles are missing or darkened. I've seen quite a few floorboards are rotting away around the property. Between the two rooms we have, one room missed out on most toiletries, the other missed out on towels. When approaching a number of different staff with questions or help, you are treated as an inconvenience with rude or snappy attitudes. On arrival, was directed to eat at the Chinese restaurant for lunch around 1pm, except it was closed well before closing time, and looked like it hadn't been open in a while? Went to the other restaurant down the hall and was told to go back to the closed restaurant. Seems even the staff don't know what's going on with their own property.

Dear Michael, we're very sorry to learn from your review over your disappointed afternoon tea experience you had several days ago, we can truly understand how you feel. Please accept our sincere apologies. We treat this incident seriously and do hope that this isolated experience would not in any way affect your future patronage of our resort. We are looking forward to welcoming you on your next visit and we assure you that such incident will not happen again. Thank you for your patience and understanding.

Hot spring visit with welcoming arms from the friendly staff

Tripadvisor 评级 5.0/5

Balthazar G Couples - 经 TripAdvisor 认证的评论

Visited the hot spring at the resort, service from the staff was really good. I did not book in advance as this was my very first time. But the staff still warmly welcome with open arms as anyways it wasn’t crowded. The hot spring has the right temperature and the swimming pool is natural water without chlorine and extremely clean. The staff mentioned each of the room comes with its own indoor hot spring pool. I would definitely visit again and stay at this Banyan Tree Hot Spring resort!

非常感谢您对重庆北碚悦榕庄的大力支持及厚爱!更感谢您愿意把悦榕庄优质的服务分享给大家。在您的鼓励下我们会继续给尊贵的客人们提供更优质的服务!我们在重庆北碚悦榕庄等您的再次光临!

Nice experience in BT

Tripadvisor 评级 5.0/5

willheng 家庭住宿 - 经 TripAdvisor 认证的评论

Chongqing is hot,especially the hot pot.Nice view with nice service.We'll come u at first time with a big smile.Tatiana is very helpful with the little baby.Thanks for all the staff helped.Expecting to come back again.

非常感谢您的分享,酒店是缙云山脚下一个宁静的山林别墅度假村,为起伏的山峦和蜿蜒的溪水所环绕,依山傍水,不失为一个休息、养生的好去处。祝您身体健康,工作顺利。我们在重庆北碚悦榕庄等您的再次光临!

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