玛雅哥巴悦榕庄

Tripadvisor 评级 5.0/5 4,584 评论

玛雅哥巴悦榕庄 - Image 1
玛雅哥巴悦榕庄 - Image 2
玛雅哥巴悦榕庄 - Image 3
玛雅哥巴悦榕庄 - Image 4
Ctra Federal Chetumal Pto Juárez, Chetumal Puerto Juárez Km. 298, Playa del Carmen, Quintana Roo,, 77710 普拉亚德尔卡曼, 墨西哥

描述

酒店其他优惠

  • 我们所有的别墅和套房都设有私人温水泳池，住宿期间，客人还可免费使用两辆自行车

  • 设备齐全的健身中心

  • PGA 锦标赛高尔夫球场 - 变色龙球场

  • 所有别墅内均设有私人泳池

  • 私人海滩

我们的客房

酒店位置

玛雅哥巴悦榕庄

Ctra Federal Chetumal Pto Juárez, Chetumal Puerto Juárez Km. 298, Playa del Carmen, Quintana Roo,
77710 普拉亚德尔卡曼
墨西哥

GPS:20.679979, -87.022125

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  5.0/5  4,584 评论

卓越奖 2024

Wonderful family trip

Tripadvisor 评级 5.0/5

brad c 经 TripAdvisor 认证的评论

The facilities are amazing. The service couldn’t be better. The restaurants are good but not worth the price. The drinks and food by the pool are great but expensive.

A mostly magnificent tropical escape in need of a refresh.

Tripadvisor 评级 4.0/5

bm18ocon Couples - 经 TripAdvisor 认证的评论

This is truly a unique and one of a kind resort experience fit for any romantic or honeymoon getaway. The resort resides in a jungle with private lagoons, rivers and bike paths. Every room comes with personal bikes to get you around the resort and the extended resorts nearby. The highlights: - Enormous private room with large private pool, spa, massive outdoor bathtub (very romantic with a candlelit wall), 2 outdoor showers and an indoor personal steam room (broken, but I’ll get to that later). - Extremely friendly staff that are always happy to assist whatever the need including making recommendations as to what restaurants are a must and others maybe to avoid. - Most of the restaurants/ food was outstanding. A couple places to avoid (get to that). - really can’t beat the overall ambiance, just an incredible experience. - the private sunset boat ride with tapas was something my wife and I will not soon forget, truly an inedible romantic experience and our Captain, Cesar, was awesome ! The not so great stuff: - Being that this is a 5 star resort, which you are constantly reminded of given how outrageously priced everything is, there would be certain expectations to be met such as: rooms in desperate need of a refresh or TLC. We found the first day that our lights were not working in our room in addition to a broken steam room in the shower, lights falling apart in the spa and overall state of certain elements within the room were in disrepair. Many missing pool tiles or half assed repair work was clearly visible. Rusting structural elements of the open pergola lean-tos on the upper deck. Some light outside just outright not working or burnt out. I don’t believe I’m nit picking when paying well over $1000 per night for a room. The room should be perfect. I will say, the resort made attempts to fix the steam room, although it took 2 days to fix out of the 3 nights we were there so I only got to use it once. The lights to the bedroom were fixed after about an hour of a very nice maintenance man running around. Overall, I think we spent 2-3 hours in the room with maintenance people fixing things that should have been working prior to our arrival. - We went to Tomahawk, the premier steakhouse, for my birthday dinner. Staff was friendly and accommodating as always, but the food was marginal at best. For a $600 steak dinner with a bottle of wine, I did feel it was worth the expense. The signature tomahawk steak was ok but certainly not worth the price paid. The cut was very fatty, chewy and not trimmed properly. It was cooked to our liking though of medium rare, a plus these days given the failure at other high end steakhouses we have visited both stateside and abroad. Again, overall the food on property was excellent. The made to order breakfast quesadilla at Orient breakfast buffet was out of this world and one of the highlights of all the things we ate. Overall, the resort (bedsides the room and dinner at tomahawk) was 5 star. If you’re looking for a beautiful, safe and unique romantic experience. Look no further.z thanks again to the banyan tree staff for an amazing and memorable experience.

A couples dream

Tripadvisor 评级 5.0/5

JackbNY 经 TripAdvisor 认证的评论

New rooms are great on the ocean I have stayed here for years and these new rooms are so great The service is always good There is nothing like this place I would recommend for any couple of any age it just so fresh and a great place where you can just connect you two

Banyan Tree Mayakoba has become our #1 vacation spot !!! Best customer service!!

Tripadvisor 评级 5.0/5

clofc 经 TripAdvisor 认证的评论

This review comes definitely from the heart. This place has become our #1 spot to vacation!!! The perfect balance between fun, entertainment and relaxation while enjoying amazing cuisine and getting pampered all day long!!! The beautiful Banyan Tree is located in the middle of this stunning nature reserve which make every bike ride or golf cart ride unforgettable. I tell all our friends is like being in "Fantasy Island" The place is absolutely stunning but what makes us come back every time is the people and their incredible customer service. Just top notch !! From the moment you arrive its always so personable and special, it forces you to disconnect and truly enjoy the journey of the senses as their moto explains. It its great for couples , family trips and friend trips!! this place has it all! We are so blessed that we found this beautiful gem that now has become our favorite place. We are so thankful for Gaby , Nayeli and the whole reception , host team!!! Always on top of our stay making sure everything is perfect!! At Oriente (best brunch ever) Adulfo , Jesica , and Marcos have gone above and beyond every stay incredible and is one of the main reasons we keep coming back , along with Lucio, Rigoberto, Edna , Guadalupe and Ximena. Chef De La Dehesa since day one has made sure every meal is unforgettable , weather is lunch or a private dinner on the beach. Always perfect, Ched Brenda , Chef Sara always thankful for the delicious pastries and dishes. Roman the lifeguard everyday so pleasant and courteous. All the drivers Javier, Cesar, Christopher, Justino, Jesus, Jose. Thank you for making every ride so much fun. Pepe at the Haab, thak you thank you thank you for all your knowledge and making such a special night! Raul, Ricardo and now Sebastian. What a perfect team at the Reflections pool. Delicious drinks and great customer service. Diamante at Tomahauk always great service, Gamaliel, Alfredo, Gilberto, Edwin, Luis you make our brach stay every time perfection. Thank you for taking such good care of us and making my family so happy. So many other staff members that have been wonderful but so many to mention. Thank you to all!! Mr Cardona , congratulations !!! What a wonderful place and wonderful memories you and your team have always created for our family. We cant wait to come back and share with our family and friends.

Dont fall for the ads

Tripadvisor 评级 2.0/5

Luis H 经 TripAdvisor 认证的评论

Old property nice lobby , old rooms with issues as contact that did not work properly, tv streaming did not work. Overpriced meals and horrible service. Would not recommend staying here, especially if you want a beach resort experience. Restaurant service extremely slow and poor, mot what you expect in this price range!

合作伙伴包含 TripAdvisor

我们在附近的其他酒店

我们位于 普拉亚德尔卡曼 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。