描述
酒店其他优惠
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Location in the heart of Almaty with magnificent views to the mountains
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The largest Premium Ballroom with over 1 100 square meters area and 6 elegant meeting rooms
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Rixos SPA spans over 2 200 square meters and offers extensive range of treatments
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24/7 available Food and Beverage outlets
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Close proximity to Almaty International Airport and Almaty-2 Railway Station
我们的客房
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酒店位置
里克萨斯阿拉木图酒店
506 99 Saken Seifullin Avenue
050012 阿拉木图
哈萨克斯坦
GPS:43.2493887, 76.9350809
联系电子邮件
抵达和交通
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ALMALY
火车站
访问: 1.5 km / 0.93 mi 12 min walk / 5 min drive
ALMATY BISHKEK
高速公路出口
访问: 3 km / 1.86 mi 30 min walk / 8 min drive
ALMATY 2
火车站
访问: 3 km / 1.86 mi 40 min walk / 10 min drive
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穿梭巴士
额外收费
穿梭巴士随时待命
ALMATY
直升机停机坪/飞机场
访问: 16 km / 9.94 mi 25 min drive
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穿梭巴士
额外收费
穿梭巴士随时待命
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Kazakh State Academic Theatre of Opera and Ballet named after Abay
娱乐/戏院区
访问: 10 m / 0.62 mi 12 min walk / 5 min drive
Main Botanical Garden
植物园
访问: 40 m / 2.48 mi 45 min walk / 11 min drive
Almaty Zoological Park
动物园
访问: 40 m / 2.48 mi 45 min walk / 10 min drive
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Kapchagay Reservoir
湖
访问: 800 m / 49.68 mi 1 hrs 20 min drive
Trans-Ili Alatau
高山
访问: 1.9 km / 11.8 mi 3 hrs 10 min walk / 30 min drive
Kolsay Lakes
湖
访问: 2.87 km / 178.23 mi 4 hrs 30 min drive
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MEGA Alma-Ata Shopping-Entertainment Center
购物中心/商场
访问: 90 m / 5.59 mi 1 hrs 30 min walk / 15 min drive
酒店服务
从 办理登记入住手续 - 从 办理退房手续
- 游泳池
- 停车
- 穿梭巴士
- 餐厅
- 轮椅可通行
- 健身中心
- 无限网络
- 空调
- 早餐
- 酒吧
- 会议室
- 客房服务
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LALEZAR
Lalezar offers an exclusive ambience for fine dining gatherings and showcases diverse gastronomy of local and international cuisine, whereas eclectic list of wines in addition to a large selection of premium quality teas complement your dining experience.
BRASSERIE
Brasserie serves a delicious mix of local and international cuisine, complemented by interactive live cooking stations. Overlooking Pine Park with separate summer terrace, elegant interior reflects classic chic with chandeliers and contemporary serving.
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LOBBY BAR
Offering a little break from hustle of busy city life, this calm oasis is where guests can enjoy a drink or bite. With a choice of comfortable sofas in a lush tropical garden, Lobby Bar is perfect place for informal meetings and friendly get togethers.
VITAMIN BAR
Enjoy healthy meals and rejuvenating beverages while relaxing at the Rixos SPA. Vitamin Bar is the perfect place to boost your energy and invigorate your senses with a fresh dose of vitamins after a workout in the gym or a calming session at the spa. Take a moment of bliss, rest to the sounds of chill-out music and let the busy days fade away.
FUN CENTER
This stylish gathering spot offers creative cocktails and an inventive menu along with live music and more to dine with friends and socialize with colleagues or relax after a busy day in the perfect place.
2 早餐
Taste a wide selection of fresh fruits and berries, salads, made-to-order omelets, fish and meat starters, a variety of cereals, jams, cheeses, yogurts, pancakes and freshly baked pastries. This is complemented by a choice of mineral waters, milk, natural fruit juices, ground filtered coffee and tea selection.
游泳馆
健身中心
Featuring the latest Technogym equipment, Fitness Center of Rixos Almaty provides the ideal location for wellness enthusiasts.
水疗
Escape to a world of solitude and serenity at the Rixos SPA, that will help you heal, relax and revive. Under the soothing touch of a professional therapist, allow cares to melt away as you surrender to a world of peace and calm.
婚礼
非合约照片
Celebrate your wedding in the Premium Ballroom and take the stress out of your planning and allow the team of Rixos Almaty Hotel to provide you, your family and your friends with a magical and memorable day.
我们的客人评论
Well located hotel with run down rooms in need of renovation
Tripadvisor 评级 3.0/5
Vipul112 经 TripAdvisor 认证的评论
Dear Mrs. Vipul, Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciated our hotel's location and the views from the balcony, as well as the efforts of our staff. We truly value your insights as they help us to improve our guest's experiences. We apologize for condition of the rooms and the inconvenience it caused during your stay. Please be assured that we are in the process of planning renovations to enhance the comfort and aesthetics of our rooms. Your comments regarding the room conditions and the experience at check-in have been shared with our management team for immediate review and action. We strive to offer a welcoming and efficient service, and it's clear we fell short in this instance. We also acknowledge your comments about the limited vegetarian options at breakfast. We're actively working on expanding our menu to cater to a wider variety of dietary perferences. Your experience is not indicative of the high standards we aim to uphold. We would welcome the opportinity to regain your trust and demonstrate the improvements based on feedback like yours. Please feel free to to reach out to us directly at almaty@rixos.com if you are planning to visit again or if there's anything more we can do to make your next stay with us more emjoyable. Thank you once again for your feedback, and we hope to have the pleasure of welcoming you back in the future under beter circumstances. Sincerely, Askhat Ishmukhambetov Director of rooms
Lived here for 5 years
Tripadvisor 评级 4.0/5
John A A 经 TripAdvisor 认证的评论
Dear Mr. John, Thank you so much for sharing your wonderful experience with us! We are truly honored to hear that your stay at our hotel stands out as the most comfortable stay during your travels around the world. We are especially grateful for your kind words about our staff. Building friendships and providing a welcoming atmosphere are among our top priorities, and it's rewarding to hear that we succeeded in making your feel so valued and at home. Your feedback is incredibly motivating for our team. Should your adventures bring you back our way, we would be thrilled to welcome you again as not just a guest, but as a friend. Thank you once again for taking the time to share your positive review. We wish you all the bests! Sincerely, Askhat Ishmukambetov Director of rooms
Worst experience,
Tripadvisor 评级 1.0/5
CEYLAN K 经 TripAdvisor 认证的评论
Dear Mrs. Ceylan, Thank you for taking the time to share your feedback with us. We sincerely apologize for the challenges you faced during your stay, particularly with communication at the receprtion and in the Lalezar restaurant. We strive to provide all our guests with the exceptional service and it's clear we fell short in your case. We understand how important clear communication is for an enjoyable dining and staying experience. Please rest assured that we take your comments very seriously and are immediately taking steps to adress these issues. This includes evaluating our current staff's language skills and providing additional training to ensure our team can effecively communicate with all our guests. We are also looking into your specific comments about the service in the Lalezar restaurant to ensure that any instance of perceived arrogance is addressed and corrected promtly. Our goal is to ensure that every guest feels welcomed and valued form the moment that walk through our doors. We failed to meet these standards for you, and for that, we are truly sorry. We hope you will consider staying with us again so we can have opportunity to provide you with the high standard of service you should expect from us. Once again, we apologize for your dissapointing experience and thank you for bringing these issues to our attention. Your feedback is invaluable in helping us improve. Warmest regards, Marina Lebedeva Guest relations department manager
How to transform bad impression to appreciation - story of the excellent customer service and problem resolution
Tripadvisor 评级 5.0/5
ignativanov 商务住宿 - 经 TripAdvisor 认证的评论
Dear Mr. Ignat Ivanov, Thank you so much for taking time to share your experience at our hotel! We are thrilled to hear that our team was able to resolve the issues you encountered to your satisfaction. Providing excellent service and ensuring our guests feel well taken care of is our top priority. Your kind words are greatly appreciated and serve as a wonderful encouragement to our entire staff. Please rest assured that your feedback will be shared with the team, as it's a true testament to their hard work and dedication. We truly appreciate your feedback as it is essential in our ongoing efforts to improve our service and ensure an exceptional experience for all our guests. We are grateful for your contribution to our improvement. The repair work to replace the carpet in room 604 is already in progress and will soon come to an end. Sincerely, Director of rooms Askhat Ishmukhambetov
Non functionl AC
Tripadvisor 评级 1.0/5
Hardeep L Friends getaway - 经 TripAdvisor 认证的评论
Dear Hardeep L, We would like to express our gratitude for your choice of Rixos Almaty Hotel. We appreciate your feedback, thank you for taking the time to share it. During your stay, please contact the Guest relations department, we are always happy to help you and provide a solution for the experienced inconvenience. We hope to have a chance one day in the future to change your impression of the hotel to a more positive one. Once again thank you for the feedback. It would be a pleasure for us to see you again. Best Regards, Guest Relations Manager Lebedeva Marina
合作伙伴包含 TripAdvisor