酒店 – 迪拜巴莎高地美居公寓酒店
Mercure 酒店 Mercure 酒店

迪拜巴莎高地美居公寓酒店

4.1/5 根据 1,670 评论
  • 酒店覆盖 wifi 网络 WIFI/互联网连接
  • 酒店供应早餐 早餐
  • 酒店设有酒吧 酒吧
  • 酒店设有一个停车场 泊车
  • 酒店设有一家餐厅 餐厅
  • 酒店客房配备空调 空调
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保证最优惠房价 怎么运行的?
290.00 AED 非会员房价
261.00 AED 会员折扣 在预订的时候即可享受会员折扣
10.00P
预订享额外{{amount}}%优惠
在预订的时候即可享受会员折扣
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酒店及周边服务

从14h00 办理登记入住手续
从12h00 办理退房手续

服务和实用信息

付费服务
  • 网上办理入住手续

    网上办理入住手续:我们的团队已为您的抵达做好精心准备
    快速退房:只需交回您的房卡

  • WIFI/互联网连接
    • 高速网络
    • 公共区提供 Wifi 上网
    • 客房内无线网络
    • 光纤科技能为您带来最快的互联网连接速度。
  • 泊车
    • 私人室外停车场
    • 公共室内停车场
    • 代客泊车
    • 有照明的停车场
  • 残疾人士的便利设施
    • 行动不便专用房间
    • 轮椅通道
    • 行动不便专用设施
  • 使用空调
    • 空调
    • 自动空调控制
    • 空调
  • 酒店使用的语言
    • 英语
    • 法语
    • 俄语
  • 提前入住/延迟退房
    • 提前至上午 8 点登记入住 (付费服务)
    • 延迟至下午 6 点退房 (付费服务)
  • 擦鞋机器
  • Room for hearing impaired guests

餐饮

  • 早餐
  • 1 餐厅
  • 1 酒吧

商务服务

  • 1 会议室
查看所有服务

酒店位置

酒店客房

  • 607 间客房
  • 160 间禁烟客房
  • 6 间残疾人士客房
  • 室内额外儿童床
  • 婴儿床
    • 空调
    • 室内保险箱
    • 紧急出口地图
    • 自动空调控制
    • 220/240 伏交流电
    • 直拨电话
    • 浴室电话
    • 客房内无线网络
    • 卫星/有线彩色电视
    • 所有房间都备有写字台
    • 婴儿床
    • 室内熨斗
    • 室内微波炉
    • 全套厨房设施
    • 坐浴盆
    • 化妆镜/放大镜
    • 浴室备有吹风机
    • 室内插销
    • 房间消防系统
    • 钥匙卡操控门锁
    • 声音烟雾报警器
    • 安全窥视孔
    • 室内烟雾报警器
    • 房间的应急信息
    • 语音信箱
    • 接线员唤醒电话
酒店客房设施

酒店餐厅和酒吧

查看酒店所有餐厅和酒吧

您的会议和活动

4.1/5 AccorHotels 评级 1,670 评论

迪拜巴莎高地美居公寓酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多
苏. 单人住宿 - 25/02/2019 经 AccorHotels认证的评论
« 卫生无死角,家具精美,地理位置优越 »

太赞了,卫生无死角,厨房用品齐全,虽然我没用。家具精美,床铺舒服,服务人员热情。优点太多,不说了,说一下意见。 第一,订酒店时,并没有说需要40迪拉姆的服务费。也没说500迪拉姆的押金。押金可以理解,但是服务费有点不能理解。 第二,没有拖鞋,不符合东方人的习惯。 第三,电视太老旧了,雪花太多了,节目也没有好的,建议换成点拨电视,飞机上的那种也行啊。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. Rui S., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. Here in Dubai, it is standard for all hotels to have the same service charge rate, we do understand that in the Far east the policies and procedures are different from the midde east. At the same time, we do have slippers on request only basis, this is as per the Mercure brand standards, Mercure being a part of Accor group, a renowned European brand of hotels. We regret any inconvenience you had encountered during your stay, we hoped that you had informed any of our associate, we could have rectified it on same time. Rest assured that challenges in the TV resolution observed was already rectified and we are also happy to inform that we are currently replacing all our TVs to upgraded sets that hopefully on your future visit, you will be able to experience. We hope that we had clarified your concerns and we look forward to serving you better on your next visit. Sincerely, The Management

Gavin H. 家庭住宿 - 13/02/2019 经 AccorHotels认证的评论
« 性价比很高的迪拜公寓酒店 »

服务及时,功能齐备,交通方便

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. H., We are delighted to read how happy you were with your stay and were impressed with our hotel. Thank you for your recommendation to other travelers. It is a pleasure to read that our products and services made a great impression on you. We look forward to welcoming you back again soon. Sincerely, The Management

Chen 家庭住宿 - 12/02/2019 经 AccorHotels认证的评论
« 房间很大,离地铁站很近,交通方便,服务也非常好 »

我们此次在迪拜美爵全套房的体验非常好,之前以为只是普通的宾馆,但是一进门才发现房间非常大,和民宿一样,但是比民宿更干净整洁,还能自己做饭,最重要的是价格非常实惠,服务也超级好,旁边就是地铁站了,出行也很方便。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. Xiang Y.: We are delighted to read how happy you were with your stay and were impressed with our hotel. Thank you for your recommendation to other travelers. It is a pleasure to read that our products and services made a great impression on you. We look forward to welcoming you back again soon. Sincerely, The Management

匿名 家庭住宿 - 11/02/2019 经 AccorHotels认证的评论
« 服务非常贴心周到 »

酒店位置很好,出行很方便,距地铁站很近。房间带小厨房,燃气灶冰箱微波炉锅碗盘刀叉一应俱全。服务很好,很热情周到。大力推荐!!!

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. X., We are delighted to read how happy you were with your stay and were impressed with our hotel. Thank you for your recommendation to other travelers. It is a pleasure to read that our products and services made a great impression on you. We look forward to welcoming you back again soon. Sincerely, The Management

孙. 家庭住宿 - 02/02/2019 经 AccorHotels认证的评论
« 轻松愉悦 »

我很满意此次的行程,给我很放松愉悦的感受,下次有机会还会介绍朋友来的!

酒店已对评论作出回复
酒店已对评论作出回复

Dear Ms. Sun H., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. We had shared your comments with our team. As it serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Inphone 6. 商务住宿 - 26/01/2019 经 AccorHotels认证的评论
« comfirtable »

方便,性价比高,值得推荐。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. Fuli L., Thank you for recommending our hotel to others, we are glad that you had a memorable stay here in our hotel. It is a pleasure to read that our team members made great service and had met all your expectations. Rest assured that all your compliments were already shared. We look forward to providing you the same high quality of service the next visit. Sincerely, The Management

匿名 商务住宿 - 19/01/2019 经 AccorHotels认证的评论
« 服务周到,17楼的巴基斯坦人给我使用他的剪刀。 »

服务周到,17楼的巴基斯坦人给我使用他的剪刀。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. Hongfu P., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

匿名 商务住宿 - 13/01/2019 经 AccorHotels认证的评论

干净整洁,但是没有阳光,屋子里面比较阴冷

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. l. , Thank you for taking the time to write a review. Here in Mercure, we are committed to providing our guests a high level of products and services. Your feedback certainly help us improve our product and service quality. We hoped that you had informed our reception of your concerns, as we are more than happy to provide you with another room. Nevertheless, we had already updated your profile, on a future stay, we hope to impress you with a room that is located where the sun shines that you can enjoy from your balcony. We hope that you will allow us to serve you better the next visit. Sincerely, The Management

Shawn F. 商务住宿 - 13/01/2019 经 AccorHotels认证的评论
« 房间打扫草率不干净 »

装修可以,床舒服。服务比较差,打扫草率 不干净

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. F., Thank you for taking the time to write a review. Here in Mercure, we are committed to providing our guests a high level of products and services. Your feedback certainly help us improve our product and service quality. We regret that we have not met all your expectations due to the circumstances you had mentioned. Rest assured that we had already taken measures to improve our services in this area. We hope that you will allow us to serve you better the next visit. Sincerely, The Management

商务住宿 - 04/01/2019 经 AccorHotels认证的评论
« 整体感觉不好 »

1.酒店卫生打扫不彻底 2.酒店前台狭小,拥挤 3.电梯等待时间久 4.酒店周边有施工,吵闹

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. L., We very much appreciate your comments regarding your stay. Thank you for recommending our hospitality.In line with enhancing our guest experience, the hotel has renovation works in order for us to convert the hotel Suites and public areas to a more modern look and feel. We regret any inconvenience that was caused due to the temporary lobby and public areas, however we will soon reveal by 1st quarter 2019 these exciting new changes, and we hope that you will be able to experience these new developments on a future visit. We look forward to welcoming you back again soon. Sincerely, The Management

Lee 情侣住宿 - 19/12/2018 经 AccorHotels认证的评论
« 满意 »

非常满意,各方面都很好。代客泊车服务周到。唯独早餐还欠缺一点。

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. Li Y., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback about our valet service. I will share your comments with our team. Please do advise what items you would like to see in our menu as this feedback will help us as continuously improve the quality of our products and services. Sincerely, The Management

Liuwensheng 单人住宿 - 12/12/2018 经 AccorHotels认证的评论
« 少中文前台 »

房间很大,想多住几晚,是10晚,不知道和谁砍价,房间不错

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. Wensheng L., We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. Our sales representative will be in touch with you soon regarding our offers. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

匿名 单人住宿 - 12/11/2018 经 AccorHotels认证的评论
« 十分棒的住宿体验 »

酒店干净整洁,健身房、泳池、桑拿都是不错的体验

酒店已对评论作出回复
酒店已对评论作出回复

Dear valued guest. We very much appreciate your comments regarding your stay at the Mercure Hotel Apartments Dubai Barsha Heights. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Naseer T. Thodi General Manager

Xin 商务住宿 - 21/10/2018 经 AccorHotels认证的评论
« 整体上是很舒服的 »

酒店网速太差,需要改进;打扫卫生不彻底

酒店已对评论作出回复
酒店已对评论作出回复

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Apartments Dubai Barsha Heights. Your feedback is very important to us. As it help us improve our service quality. On the other hand, I regret to read that our WIFI services did not meet your expectations. We apologize for the inconvenience that was caused, we hoped that you had highlighted these concerns during your stay to our Reception, who can ask our full time IT staffs on board who can assist in these challenges. We do have Duty Manager as well, who is more than willing to fast track these issues promptly to your satisfaction. Kindly narrate the details of your experiences regarding the room cleaning. This way we can resolve it and better serve you, our valued guests in the near future. Please allow us to better serve you in the near future. We look forward to your next visit. Sincerely, Naseer T. Thodi General Manager

匿名 情侣住宿 - 12/10/2018 经 AccorHotels认证的评论
« 非常满意 »

酒店房间很大,隔音效果也很好。服务不错。

酒店已对评论作出回复
酒店已对评论作出回复

尊敬的 Fangwei X.: 感谢惠赐有关下榻 Mercure Hotel Apartments Dubai Barsha Heights 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Naseer T. Thodi General Manager

Tokisaki 情侣住宿 - 08/10/2018 经 AccorHotels认证的评论

1、house keeping 很不及时 2、很多东西不提供,比如牙刷、指甲剪、洗衣球等 3、楼下餐厅还可以

酒店已对评论作出回复
酒店已对评论作出回复

Dear valued guest, We thank you for taking the time to answer the survey for your recent stay at the Mercure Hotel Apartments Dubai Barsha Heights. As we are constantly improving our service quality based from our guests feedback. All our guests comments are important to us. Our guest amenities such as what you mentioned are available upon request. Rest assured that we are more than happy to give to you at the most efficient and fast way. Hopefully on your next visit, we will be able to exceed your expectations. Sincerely, Naseer T. Thodi General Manager

匿名 商务住宿 - 08/10/2018 经 AccorHotels认证的评论
« 满足基本入住需求,但谈不上良好体验 »

水仅在第一天赠送2瓶,后续没有。

酒店已对评论作出回复
酒店已对评论作出回复

Dear valued guest, Thank you for taking the time to tell us about your experiences. I am sorry that your experience did not meet all of your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We confirm that you are from our valued client, Huawei company, we regret that there was disappointments during your arrival. The agreement with your company is that the amenities will be provided only upon arrival. We hope that we had clarified your concerns. We look forward to your next visit. Sincerely, Naseer T. Thodi General Manager

Mike 家庭住宿 - 18/09/2018 经 AccorHotels认证的评论
« 总体感觉还行 »

1.装修没有路标牌指示入口 2.新入住没有准备饮用水 3.电梯不能使用的一侧没有标识说明 4.网络不稳定。 总体感觉还行,毕竟离地铁近,方便出行购物,而且周边成熟社区,生活方便!

酒店已对评论作出回复
酒店已对评论作出回复

Dear valued guest, Thank you for taking the time to tell us about your experiences. I am sorry that your experience did not meet all of your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We confirm that you are from our valued client, Huawei company, we regret that there was disappointments during your arrival.Rest assured that our utmost priority is to provide quality service and products to our guests. The common procedure is for your company to send email of the arrivals in order for us to prepare in advance the room and amenities. Based from our records, your booking was last minute. We apologize for the inconveniences that was caused to you. In line with enhancing our guest experience priority, the hotel has minor renovation works in order for us to convert the look and feel to a more modern touch with complete State of the art in room technologies. We have a temporary lobby and public areas. We do hope that you will give us another chance to serve you better, please bear in mind that any of your concerns can be communicated directly to our Duty manager, at same time, to resolve any issues during your stay. Please do contact me on your next booking, I will personally ensure you a hassle free one. Sincerely, Naseer T. Thodi General Manager

Magician 商务住宿 - 29/08/2018 经 AccorHotels认证的评论
« 还可以 »

干净,出行方便。游泳池关闭太早了,比Gloria也早了很多。电梯有的时候关门,关闭后又自己打开

酒店已对评论作出回复
酒店已对评论作出回复

Dear valued guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Apartments Dubai Barsha Heights. I am sorry that your experience did not meet all of your expectations; please allow me to express my sincerest apologies for the set of circumstances that inconvenienced you. It is worthy to note that the pool operating hours are standard with most hotels. Our check in timings are communicated well in advance, earlier than the standard time is additionally charged, this is common practice in hotels, rest assured that our rates are very competitive compared to other hotels in the vicinity/area. At Mercure, we strive to provide a superior service experience for every customer; your feedback is very important to us, as most services are enhanced based from your feedback. Rest assured that our utmost priority is to provide you with only the quality service and products. We look forward to seeing you soon. Sincerely, Naseer T. Thodi General Manager

Alan D. 朋友住宿 - 15/08/2018 经 AccorHotels认证的评论
« 非常糟糕 »

我们住下以后,发现浴室的水是浑水。打电话,过了很久才来了人过来察看,让我们继续放水,十分钟就能好。可是放了半小时,还是浑水。继续打电话,过了很久来一个人,让我们继续放水十分钟,应该就好了。又放了半小时,还是浑水。只能继续打电话,又来了人, 报告前台,水有问题。答应让我们换房间,我打了几次电话,没有人帮着搬行李,也没人到房间来处理,我下到前台,打了旅行社的电话,这才安排我们换了房间。 酒店有代泊车服务,居然两次取车取错了车,让我在高温下多等了十分钟。 总之,这次住宿,让我对Mercure的 服务有了很不一样的感受,太差了,formidable.

酒店已对评论作出回复
酒店已对评论作出回复

Dear Mr. d., Thank you for taking the time to write a review. I regret to hear that we have not met your expectations and please allow me to express my apologies for all the inconveniences that was caused to you. Rest assured that we are always striving to enhance our products and service quality based on our guests feedback. Upon receiving your comments, immediate investigation was made and as per our records: -Regarding the room concern we have immediately prepared another room for you. -there is no reported issue for delayed vehicle or mixed match as we have barcoding system in the valet desk. We hope that you had highlighted any challenges in service during your stay with our Duty manager. As he is more than willing to resolve these promptly and to your satisfaction. We hope that we have clarified these concerns and reassure you of our priority, which is to give you the best product & service quality. Please allow us to serve you better the next visit. Kindly contact me on your future stay, I will ensure you a hassle free experience. Sincerely, Naseer T. Thodi General Manager

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