杜塞尔多夫南部美居酒店 4 星

客户意见评级 (ALL 评级) 3.4/5 36 评论

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杜塞尔多夫南部美居酒店 - Image 1
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Am Schönenkamp 9, 40599 杜塞尔多夫, 德国

描述

酒店其他优惠

杜塞尔多夫南部美居酒店是商务旅客的绝佳起点。酒店设有 9 间会议室，最多可容纳 300 人。针对休闲客人，酒店是在当地短途旅行游客的理想下榻之处。

我们的客房

酒店位置

杜塞尔多夫南部美居酒店

Am Schönenkamp 9
40599 杜塞尔多夫
德国

GPS:51.189465, 6.86391

电话
传真 +49 211 87575455

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Radschläger

Our restaurant serves up delightful regional and international cuisine for you to sample, as well as attractive lunch ideas from Monday to Saturday. In fine weather, why not try the terrace with its barbecue options and enjoyable social events.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.4/5  36 评论

TripAdvisor 评级  3.5/5  336 评论

Very bad

Tripadvisor 评级 1.0/5

Curious42032478420 经 TripAdvisor 认证的评论

The worst hotel and staff, I would never stay there again, bad in every way, noise from the cars, if you facing the road , damp on walls, unhelpful reception staff, nothing to do round the hotel, I wouldn't recommend this hotel just check the rest of the reviews, I wish I did before I booked

Dear Guest, Thank you for this review about your recent stay. We're sorry to hear that your experience did not meet your expectations. We take pride in our hotel's cleanliness and our elevated hygiene & prevention measures, which include the ALLSAFE label standards. It's also disappointing to hear about your perception of our staff, as we usually receive compliments on our service. We are surprised to hear about the noise issue, given our double-glazed windows and the availability of quieter rooms upon request. Regarding the location, many guests appreciate our proximity to various attractions and the ease of access to public transport and motorway junctions. While we understand that every guest has unique preferences and expectations, we strive to provide the best possible service and amenities. We hope we can welcome you back in the future. Kind regards, Tim Bergmann, General Manager

Need to be refurbished

Tripadvisor 评级 3.0/5

Davidcau 商务住宿 - 经 TripAdvisor 认证的评论

Is that a Mercure Hotel ? No, this is not reflected the standard . Feeling is not so warm, humidity in the room… The ventilation not working … Hotel kindly make the parking for free in compensation. A lot to do here to join the standing. Make your choice but I will not recommend this place for 2 person but just for a business trip saver

Dear David, Thank you for taking the time to share your review. We're pleased to hear that you appreciated the complimentary parking provided during your stay. We regret to hear about your concerns regarding room conditions and the ventilation system. Our hotel strives to maintain the highest standards of comfort and service, and we apologize if we fell short in this instance. Please rest assured that we are committed to providing excellent accommodations and service to all our guests. We hope to have the pleasure of welcoming you back. Best regards, Tim Bergmann, General Manager

Pleasant hotel in a quiet industrial neighborhood.

Tripadvisor 评级 4.0/5

QWTeo 商务住宿 - 经 TripAdvisor 认证的评论

Pros: Price: Hotel provided decent value for the price paid. Staff: Reception and restaurant staff were very friendly and provided good service. One of the breakfast staff even bothered to introduce the breakfast area to me. Room: A small piece of chocolate was placed on each pillow upon check in, a pleasant surprise. Cons: Area: Quiet neighborhood with few to little eateries within walking distance but this is probably because it is located to serve the industrial neighborhood. Room: The air-conditioning was not working (apparently for the whole building as mentioned by the reception). The room amenities were not replenished on my 2nd day (i.e. tea and coffee bags). Hotel Premises: There was only 1 lift available for the whole hotel (highest being 4th floor) and a refurbishment is definitely recommended. Signs of ageing seen everywhere.

Worst Mercure ever

Tripadvisor 评级 1.0/5

Jérome V Couples - 经 TripAdvisor 认证的评论

Not recommend. Very old Mercure faling apart. Bad service. Poor English. We wanted just the keys at 14.40 because we had an appointment at 15.00. They would not give us any room...while at 9.00 the cleaning lady knocked at our room. So don't tell us we can't have one 20 min before. Parking is 25 euros which is ridiculous for a place outside the city. Finally they wanted us to pay 40 euros extra while my reservation clearly showed that I fully paid. It took 3 people to clear this. Do not go there. Worst mercure I have ever been

DISASTER IN A MERCURE

Tripadvisor 评级 1.0/5

hbturan 家庭住宿 - 经 TripAdvisor 认证的评论

We have been received by the only staff in duty at reception who do not speak English. We have been assigned two rooms at 30 degrees C inside and with the Air conditioner Out of order in both rooms. We have arrived at 4h00 pm and asked the housekeeper to put the A/C on. After 1 hour still no cooling and error message on the control unit. We complained to the reception staff who told us no access to technical staff. We reminded him that hotel is described as having air conditioner and asked him TO CHANGE THE ROOMS. He assigned finally two rooms in two different FLOORS whereas it was a mandatory request from our end to have two nearby rooms and DEFINITELY AT THE SAME FLOOR.Because of my handicapped autistic daughter. We have an EU valide Handicapped Parking card and despite the bad adventure with AC in the rooms, reception refused to offer us parking with free of charge. THIS HOTEL SHOULD NOT BEAR THE MARK OF MERCURE ! VERY BAD EXPERIENCE. CONTACT ME AT hb.turan@gmail.com the situation is real serious

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其他网络用户评价我们的酒店

  • 117 评论 7/10 位置
  • 399 评论 4.9/10 房间
  • 248 评论 7.1/10 服务
  • 27 评论 3.4/10 上网
  • 240 评论 2.8/10 清洁度
  • 168 评论 4.4/10 舒适度
  • 138 评论 7.9/10 早餐
  • 128 评论 1.3/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。